Immigrationboards.com

If you have been affected by the technical problems at one of our PEOs

If you have recently attended a 'premium service' appointment at one of our PEOs and were unable to provide us with your biometric information; we will contact you today (Friday) or tomorrow to offer you a new appointment.

The new appointment we offer you will be before 18 May; but it may not be at the same PEO as your original appointment.

Some good news?

No, not really.
I visited Croydon for ILR, after paying fees and wait for 6 hours we were sent back and fee was refunded to credit card.

Still not heard from UKBA.
I (and about 150 others) on that day, probably do not count as "affected by technical issues" as our fees was repaid.
And were asked to make fresh application either by post or by make new appointment (!?!).

nnj10 wrote:No, not really.
I visited Croydon for ILR, after paying fees and wait for 6 hours we were sent back and fee was refunded to credit card.

Still not heard from UKBA.
I (and about 150 others) on that day, probably do not count as "affected by technical issues" as our fees was repaid.
And were asked to make fresh application either by post or by make new appointment (!?!).

Oh, I thought that UKBA is addressing the issue. Have you called them citing the info on the website?