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View and prove your rights in the UK * Not working *

Posted: Tue Jul 30, 2019 4:14 am
by askmeplz82
I hope now I am not alone ..

I went on the link that shows my status under EU Settlement Scheme but it is not working from day 1

I only see error message . Complained to EU Settlement Scheme but they don’t know . I tried / Apple Mac / windows error everywhere is same

Visa officer at Polish consulate can not check my status online during interview . Now worried about Schengen Visa ( I have settled status )

Error I get :

Re: View and prove your rights in the UK * Not working *

Posted: Tue Jul 30, 2019 7:02 am
by Romy88
askmeplz82 wrote:
Tue Jul 30, 2019 4:14 am
I hope now I am not alone ..

I went on the link that shows my status under EU Settlement Scheme but it is not working from day 1

I only see error message . Complained to EU Settlement Scheme but they don’t know . I tried / Apple Mac / windows error everywhere is same

Visa officer at Polish consulate can not check my status online during interview . Now worried about Schengen Visa ( I have settled status )

Error I get :

Did you follow the link that HO sent you with settled status granted?

Re: View and prove your rights in the UK * Not working *

Posted: Tue Jul 30, 2019 10:17 am
by askmeplz82
Yes I did

I also checked the link right to work and it shows temporary not available

Re: View and prove your rights in the UK * Not working *

Posted: Tue Jul 30, 2019 6:58 pm
by Romy88
askmeplz82 wrote:
Tue Jul 30, 2019 10:17 am
Yes I did

I also checked the link right to work and it shows temporary not available
No to worry then. It's just technical issue on their site.

Re: View and prove your rights in the UK * Not working *

Posted: Wed Jul 31, 2019 12:31 am
by hrak1978
Gentlemen,

Don't worry at all. This is just technical issue or even if it isn't. Your BRC or Email is your proof.

Relax.

Re: View and prove your rights in the UK * Not working *

Posted: Fri Aug 02, 2019 6:56 pm
by beso
Any Updates? still doesnt work for me....

Re: View and prove your rights in the UK * Not working *

Posted: Fri Aug 02, 2019 8:58 pm
by Anamkhan
It’s working for us. He was granted pre settled status on the 31 July . We didn’t know about it. I was checking view and prove status link and suddenly his photo appeared on the page stating he was granted pre settled status . We found out even before we received his documents or card .

So yes it’s working .

Re: View and prove your rights in the UK * Not working *

Posted: Sat Aug 03, 2019 1:59 am
by askmeplz82
beso wrote:
Fri Aug 02, 2019 6:56 pm
Any Updates? still doesnt work for me....
Na it doesn't work anymore. Stopped working 2 weeks ago. I am writing to my MP on Monday. I asked Home Office via FREEDOM OF INFORMATION request they completely deny that they have issue. They said it's working for everybody but I know it's not working. So I will complain to the Home office via my MP

Re: View and prove your rights in the UK * Not working *

Posted: Sat Aug 03, 2019 9:01 pm
by beso
i called them and they informed its technical issue from their side, also they informed me about employer checkin service which allow any employer to check your rights

Re: View and prove your rights in the UK * Not working *

Posted: Sun Aug 04, 2019 10:12 am
by oxy78
I have similar problem.
I am non Eu. Applied for settled status 23.06. Biometric 12.07. COA received 19.07
Settled status received 19.07. BRC received few days ago. 26 of July I decided to check my status online. It's show me : We cannot find your status. If you have already received settled status please contact the EUSettlement resolution center. I called them 26.07. They told me technical team will call me in 5 days. Nobody calls me. But I received SMS from GOVUK : "We are sorry that you have encountered difficulties when making an application through the EU Settlement Scheme. Once this issue has been rectified , we will contact you with an update". I tried to check online status this morning. Still same: We cannot find your status. I log in to my application I can see all my answers. BUT also it says : "You now need to book your biometric appointment. We cannot start your application until you have given your biometric information." ???
BUT I already received my settled status and biometric card.

Re: View and prove your rights in the UK * Not working *

Posted: Sat Aug 10, 2019 12:07 am
by askmeplz82
oxy78 wrote:
Sun Aug 04, 2019 10:12 am
I have similar problem.
I am non Eu. Applied for settled status 23.06. Biometric 12.07. COA received 19.07
Settled status received 19.07. BRC received few days ago. 26 of July I decided to check my status online. It's show me : We cannot find your status. If you have already received settled status please contact the EUSettlement resolution center. I called them 26.07. They told me technical team will call me in 5 days. Nobody calls me. But I received SMS from GOVUK : "We are sorry that you have encountered difficulties when making an application through the EU Settlement Scheme. Once this issue has been rectified , we will contact you with an update". I tried to check online status this morning. Still same: We cannot find your status. I log in to my application I can see all my answers. BUT also it says : "You now need to book your biometric appointment. We cannot start your application until you have given your biometric information." ???
BUT I already received my settled status and biometric card.
I spoke to tech Team today and they told me it's a Known problem and i am not alone but they are working on it. It's Beta system. System is not fully developed but they will fix it soon

Re: View and prove your rights in the UK * Not working *

Posted: Sat Aug 10, 2019 9:17 am
by oxy78
askmeplz82 wrote:
Sat Aug 10, 2019 12:07 am
oxy78 wrote:
Sun Aug 04, 2019 10:12 am
I have similar problem.
I am non Eu. Applied for settled status 23.06. Biometric 12.07. COA received 19.07
Settled status received 19.07. BRC received few days ago. 26 of July I decided to check my status online. It's show me : We cannot find your status. If you have already received settled status please contact the EUSettlement resolution center. I called them 26.07. They told me technical team will call me in 5 days. Nobody calls me. But I received SMS from GOVUK : "We are sorry that you have encountered difficulties when making an application through the EU Settlement Scheme. Once this issue has been rectified , we will contact you with an update". I tried to check online status this morning. Still same: We cannot find your status. I log in to my application I can see all my answers. BUT also it says : "You now need to book your biometric appointment. We cannot start your application until you have given your biometric information." ???
BUT I already received my settled status and biometric card.
I spoke to tech Team today and they told me it's a Known problem and i am not alone but they are working on it. It's Beta system. System is not fully developed but they will fix it soon
Thank you!
I called to resolution center last Thursday again. They told me not to worry because this technical issue can take months to fix. They said I will receive weekly SMS with updates. So last Friday I received same message :
sorry that you have encountered difficulties when making an application through the EU Settlement Scheme. Once this issue has been rectified , we will contact you with an update". We need just wait.

Re: View and prove your rights in the UK * Not working *

Posted: Sat Aug 17, 2019 8:17 am
by it91
oxy78 wrote:
Sat Aug 10, 2019 9:17 am
askmeplz82 wrote:
Sat Aug 10, 2019 12:07 am
oxy78 wrote:
Sun Aug 04, 2019 10:12 am
I have similar problem.
I am non Eu. Applied for settled status 23.06. Biometric 12.07. COA received 19.07
Settled status received 19.07. BRC received few days ago. 26 of July I decided to check my status online. It's show me : We cannot find your status. If you have already received settled status please contact the EUSettlement resolution center. I called them 26.07. They told me technical team will call me in 5 days. Nobody calls me. But I received SMS from GOVUK : "We are sorry that you have encountered difficulties when making an application through the EU Settlement Scheme. Once this issue has been rectified , we will contact you with an update". I tried to check online status this morning. Still same: We cannot find your status. I log in to my application I can see all my answers. BUT also it says : "You now need to book your biometric appointment. We cannot start your application until you have given your biometric information." ???
BUT I already received my settled status and biometric card.
I spoke to tech Team today and they told me it's a Known problem and i am not alone but they are working on it. It's Beta system. System is not fully developed but they will fix it soon
Thank you!
I called to resolution center last Thursday again. They told me not to worry because this technical issue can take months to fix. They said I will receive weekly SMS with updates. So last Friday I received same message :
sorry that you have encountered difficulties when making an application through the EU Settlement Scheme. Once this issue has been rectified , we will contact you with an update". We need just wait.
It looks like The only way to follow up the process is to call them once a week or so. At least over phone they give information about if CoA is issued, or passports returned etc.

Re: View and prove your rights in the UK * Not working *

Posted: Sat Aug 24, 2019 8:53 am
by oxy78
Hello.
Just want update. " View and prove your rights in the UK" start working. I can't check my status around 1 months. It was showing " We can't find your status". But from last Friday I can see my status online.
I hope it works for everyone.

Re: View and prove your rights in the UK * Not working *

Posted: Sat Aug 24, 2019 9:35 am
by hrak1978
@oxy78

Many thanks.

Yes it is working for me as well, previously it stopped showing.

Re: View and prove your rights in the UK * Not working *

Posted: Sat Aug 24, 2019 8:23 pm
by it91
hrak1978 wrote:
Sat Aug 24, 2019 9:35 am
@oxy78

Many thanks.

Yes it is working for me as well, previously it stopped showing.
It still doesn’t work for me. It says the detailed I entered don’t match with their records...

Re: View and prove your rights in the UK * Not working *

Posted: Tue Aug 27, 2019 1:01 pm
by askmeplz82
it's working for me as well from friday .. it didn't work for me as well for 35 days

Re: View and prove your rights in the UK * Not working *

Posted: Tue Aug 27, 2019 1:02 pm
by askmeplz82
it91 wrote:
Sat Aug 24, 2019 8:23 pm
hrak1978 wrote:
Sat Aug 24, 2019 9:35 am
@oxy78

Many thanks.

Yes it is working for me as well, previously it stopped showing.
It still doesn’t work for me. It says the detailed I entered don’t match with their records...

can you try both RC and passport

Re: View and prove your rights in the UK * Not working *

Posted: Tue Aug 27, 2019 9:15 pm
by it91
askmeplz82 wrote:
Tue Aug 27, 2019 1:02 pm
it91 wrote:
Sat Aug 24, 2019 8:23 pm
hrak1978 wrote:
Sat Aug 24, 2019 9:35 am
@oxy78

Many thanks.

Yes it is working for me as well, previously it stopped showing.
It still doesn’t work for me. It says the detailed I entered don’t match with their records...

can you try both RC and passport
I don’t have RC. I applied to PSS Lounes Case via paper application.

Re: View and prove your rights in the UK * Not working *

Posted: Tue Aug 27, 2019 9:20 pm
by askmeplz82
You can only see your status there if your application is approved .. My application was approved in July 2019 but online it was showing my application still under consideration for more then 1 month.

Re: View and prove your rights in the UK * Not working *

Posted: Tue Aug 27, 2019 10:47 pm
by it91
askmeplz82 wrote:
Tue Aug 27, 2019 9:20 pm
You can only see your status there if your application is approved .. My application was approved in July 2019 but online it was showing my application still under consideration for more then 1 month.
Thanks, this is what I thought as well. But in my case it only says that the information I give doesn’t match with the details they have. It looks like my information isn’t in their system. Currently I am only able to get information through resolution centre, which you can imagine is not the easiest way.

Re: View and prove your rights in the UK * Not working *

Posted: Mon Sep 09, 2019 7:07 am
by Mastmalang786
it91 wrote:
Tue Aug 27, 2019 10:47 pm
askmeplz82 wrote:
Tue Aug 27, 2019 9:20 pm
You can only see your status there if your application is approved .. My application was approved in July 2019 but online it was showing my application still under consideration for more then 1 month.
Thanks, this is what I thought as well. But in my case it only says that the information I give doesn’t match with the details they have. It looks like my information isn’t in their system. Currently I am only able to get information through resolution centre, which you can imagine is not the easiest way.
guys anyone seeing “Can’t show your record”
I am the only one who seeing this, please share experience thanks

Re: View and prove your rights in the UK * Not working *

Posted: Mon Sep 09, 2019 8:39 am
by it91
Mastmalang786 wrote:
Mon Sep 09, 2019 7:07 am
it91 wrote:
Tue Aug 27, 2019 10:47 pm
askmeplz82 wrote:
Tue Aug 27, 2019 9:20 pm
You can only see your status there if your application is approved .. My application was approved in July 2019 but online it was showing my application still under consideration for more then 1 month.
Thanks, this is what I thought as well. But in my case it only says that the information I give doesn’t match with the details they have. It looks like my information isn’t in their system. Currently I am only able to get information through resolution centre, which you can imagine is not the easiest way.
guys anyone seeing “Can’t show your record”
I am the only one who seeing this, please share experience thanks
It shows only the “result” of the application.

Not how the process going on.

This is what I was told from HO. So this website is pretty useless if you want to follow up your application.

The only way to follow is the direct phone call to HO SS Resolution Centre.