apex221 wrote:Hi Ahmed,Ahmed Khan wrote:Hi all I received a letter from DX last saturday regarding my brp to get in touch with them .I sent them a text on the number provided in the letter to deliver it to my work address if possible and provided my work address . I called up dx this morning and to my surpise they refused it to deliver it to even at my home address and said now I have to speak to the home office as I have changed the address while I tried to ensure them that I have not changed my address but the guy said its on hold and we ll only deliver if we get authorisation from home office . what shall I do now ?
You will need to email HO to authorise the delivery to a different address. I have done the same before but I forgort the email address, look through your confirmation letter there you should find an email address concerning any courier issue.
Once HO authorise it they will the redeliver your BRP card.
@ BRPdelivery@homeoffice.gsi.gov.uk ( is this the correct email ID )
Ahmed khan are your details on tracker if not update us after everything is sorted ...
