My wife completed a valid KET test from Cambridge English Language Assessment in Dec 2014. The ECO was unable to check the results on line and on this basis refused entry and her spouse visa.
I have contacted Cambridge English, who informed me they have received 60+ candidates with similar refusals. They have put the fault on the college where the exam was taken, as they failed to upload the results and can no longer do this now, what a pain!
Cambridge English have provided me a letter confirming UKVI can check the results with them manually through a specific URL, letter attached also.
Based on this, would appreciate your thoughts on the following
1) Whats the chances of a successful appeal at the first stage? I don't want this dragged to the tribunal.
2) Is it worth while submitting the appeal + another English test from the new list, won't be an issue for my wife to sit.
3) Can I submit an Appeal + New application at the same time and retract new application IF the appeal is successful? - just trying to save time there.
Your thoughts are appreciated,
Attachments:
Refusal Letter:


Cambridge English - Letter:

Thanks