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Receive a delayed email under priority service

Only for queries regarding Indefinite Leave to Remain (ILR). Please use the EU Settlement Scheme forum for queries about settled status under Appendix EU

Moderators: Casa, archigabe, CR001, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha

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Nyhui
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Joined: Sat Apr 08, 2023 12:32 pm
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Receive a delayed email under priority service

Post by Nyhui » Sat Apr 08, 2023 2:13 pm

Date of application: 24-Mar-2023
Type/ Service option: Set(O) / Priority Service
Date of Biometrics : 05-Apr-2021
Home Office email received mentioning decision will be delayed : 08-Apr-2021 (saturday)

Thank you for your application for permission to stay in the UK.

Although we would normally decide your application from the date of biometrics, unfortunately this is not going to be possible in your case.

I am sorry for the delay in dealing with your application and for the inconvenience this is causing. Please be assured that we are doing all we can to make a decision on your case as quickly as possible.

The Data Protection Act 2018 governs how we use personal data. For details of how we will use your personal information and who we may share it with please see our Privacy Notice for the Border, Immigration and Citizenship system at https://www.gov.uk/government/publicati ... itizenship. This also explains your key rights under the Act, how you can access your personal information and how to complain if you have concerns.

what can i do now?
Only 2 working days from date of Biometrics (except good friday and saturday today), why do they send me this email?

Nyhui
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Posts: 7
Joined: Sat Apr 08, 2023 12:32 pm
China

Re: Receive a delayed email under priority service

Post by Nyhui » Sat Apr 08, 2023 3:12 pm

Not 2021
Should be 2023

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CR001
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Re: Receive a delayed email under priority service

Post by CR001 » Sat Apr 08, 2023 4:25 pm

What is your visa route for SET(O) ILR?

Super Priority and Priority is not a guaranteed service.

As UKVI have emailed you that it will take longer, there is nothing you can do but wait to hear back from them.
Only 2 working days from date of Biometrics (except good friday and saturday today), why do they send me this email?
It is ONE working since Biometrics. You count whole days from the day after biometrics have been enrolled.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

Nyhui
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Posts: 7
Joined: Sat Apr 08, 2023 12:32 pm
China

Re: Receive a delayed email under priority service

Post by Nyhui » Sat Apr 08, 2023 4:32 pm

Thank you, this is really anxious waiting and dont know what happened. All documents are submitted, and all information are the truth.

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CR001
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Re: Receive a delayed email under priority service

Post by CR001 » Sat Apr 08, 2023 4:33 pm

CR001 wrote:
Sat Apr 08, 2023 4:25 pm
What is your visa route for SET(O) ILR?

Super Priority and Priority is not a guaranteed service.

As UKVI have emailed you that it will take longer, there is nothing you can do but wait to hear back from them.
Only 2 working days from date of Biometrics (except good friday and saturday today), why do they send me this email?
It is ONE working since Biometrics. You count whole days from the day after biometrics have been enrolled.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

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CR001
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Posts: 88914
Joined: Thu Mar 08, 2012 10:55 pm
Location: London
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South Africa

Re: Receive a delayed email under priority service

Post by CR001 » Sat Apr 08, 2023 4:36 pm

Nyhui wrote:
Sat Apr 08, 2023 4:32 pm
Thank you, this is really anxious waiting and dont know what happened. All documents are submitted, and all information are the truth.
You stated you applied using the Priority Route, which is 5 working days service (usually). You need to simply wait.
Date of application: 24-Mar-2023
Type/ Service option: Set(O) / Priority Service
Date of Biometrics : 05-Apr-2021
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

Nyhui
Newly Registered
Posts: 7
Joined: Sat Apr 08, 2023 12:32 pm
China

Re: Receive a delayed email under priority service

Post by Nyhui » Thu Apr 27, 2023 9:42 am

CR001 wrote:
Sat Apr 08, 2023 4:36 pm
Nyhui wrote:
Sat Apr 08, 2023 4:32 pm
Thank you, this is really anxious waiting and dont know what happened. All documents are submitted, and all information are the truth.
You stated you applied using the Priority Route, which is 5 working days service (usually). You need to simply wait.
Date of application: 24-Mar-2023
Type/ Service option: Set(O) / Priority Service
Date of Biometrics : 05-Apr-2021
Hi CR001,

After 22 days waiting, i contact ukvi but i receive an email from them

We aim to complete all visa applications within 5 working days. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the priority service fee will be refunded. The appropriate team has been notified regarding your request.

Is that means they cancelled my priority service and i need to wait for 6 months?

Thank you

meself2
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Posts: 3727
Joined: Mon Sep 06, 2021 5:10 pm
Ireland

Re: Receive a delayed email under priority service

Post by meself2 » Thu Apr 27, 2023 12:04 pm

Nyhui wrote:
Thu Apr 27, 2023 9:42 am
CR001 wrote:
Sat Apr 08, 2023 4:36 pm
Nyhui wrote:
Sat Apr 08, 2023 4:32 pm
Thank you, this is really anxious waiting and dont know what happened. All documents are submitted, and all information are the truth.
You stated you applied using the Priority Route, which is 5 working days service (usually). You need to simply wait.
Date of application: 24-Mar-2023
Type/ Service option: Set(O) / Priority Service
Date of Biometrics : 05-Apr-2021
Hi CR001,

After 22 days waiting, i contact ukvi but i receive an email from them

We aim to complete all visa applications within 5 working days. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the priority service fee will be refunded. The appropriate team has been notified regarding your request.

Is that means they cancelled my priority service and i need to wait for 6 months?

Thank you
Yes, priority service is not a guarantee they'll make it work. It's usually less than 6 months, but can be more.
You still haven't mentioned your visa route.
Not a qualified immigration adviser. Use links and references given to gain confirmation and/or extra information.

Nyhui
Newly Registered
Posts: 7
Joined: Sat Apr 08, 2023 12:32 pm
China

Re: Receive a delayed email under priority service

Post by Nyhui » Thu Apr 27, 2023 12:10 pm

meself2 wrote:
Thu Apr 27, 2023 12:04 pm
Nyhui wrote:
Thu Apr 27, 2023 9:42 am
CR001 wrote:
Sat Apr 08, 2023 4:36 pm
Nyhui wrote:
Sat Apr 08, 2023 4:32 pm
Thank you, this is really anxious waiting and dont know what happened. All documents are submitted, and all information are the truth.
You stated you applied using the Priority Route, which is 5 working days service (usually). You need to simply wait.
Date of application: 24-Mar-2023
Type/ Service option: Set(O) / Priority Service
Date of Biometrics : 05-Apr-2021
Hi CR001,

After 22 days waiting, i contact ukvi but i receive an email from them

We aim to complete all visa applications within 5 working days. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the priority service fee will be refunded. The appropriate team has been notified regarding your request.

Is that means they cancelled my priority service and i need to wait for 6 months?

Thank you
Yes, priority service is not a guarantee they'll make it work. It's usually less than 6 months, but can be more.
You still haven't mentioned your visa route.

Skill worker 5 years for ILR

So i am now in standard service for 6 months?

meself2
Moderator
Posts: 3727
Joined: Mon Sep 06, 2021 5:10 pm
Ireland

Re: Receive a delayed email under priority service

Post by meself2 » Thu Apr 27, 2023 12:32 pm

Nyhui wrote:
Thu Apr 27, 2023 12:10 pm
meself2 wrote:
Thu Apr 27, 2023 12:04 pm
Nyhui wrote:
Thu Apr 27, 2023 9:42 am
CR001 wrote:
Sat Apr 08, 2023 4:36 pm
Nyhui wrote:
Sat Apr 08, 2023 4:32 pm
Thank you, this is really anxious waiting and dont know what happened. All documents are submitted, and all information are the truth.
You stated you applied using the Priority Route, which is 5 working days service (usually). You need to simply wait.
Date of application: 24-Mar-2023
Type/ Service option: Set(O) / Priority Service
Date of Biometrics : 05-Apr-2021
Hi CR001,

After 22 days waiting, i contact ukvi but i receive an email from them

We aim to complete all visa applications within 5 working days. However, where we are not able to do this we will complete the application as quickly as possible and where delays in making the decision are not the fault of the customer, the priority service fee will be refunded. The appropriate team has been notified regarding your request.

Is that means they cancelled my priority service and i need to wait for 6 months?

Thank you
Yes, priority service is not a guarantee they'll make it work. It's usually less than 6 months, but can be more.
You still haven't mentioned your visa route.

Skill worker 5 years for ILR

So i am now in standard service for 6 months?
Yes.
Not a qualified immigration adviser. Use links and references given to gain confirmation and/or extra information.

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zimba
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Posts: 23357
Joined: Mon Aug 11, 2014 6:13 pm
Location: UK
Mood:
United Kingdom

Re: Receive a delayed email under priority service

Post by zimba » Thu Apr 27, 2023 3:38 pm

No not necessarily. You get the response when they are done with what has delayed your application

see: I applied for a priority visa service and I am still waiting for a response. What is happening  ?
Advice is given based on my personal research and experience only. Do NOT contact me via private message for immigration advice

Nyhui
Newly Registered
Posts: 7
Joined: Sat Apr 08, 2023 12:32 pm
China

Re: Receive a delayed email under priority service

Post by Nyhui » Thu Apr 27, 2023 5:55 pm

zimba wrote:
Thu Apr 27, 2023 3:38 pm
No not necessarily. You get the response when they are done with what has delayed your application

see: I applied for a priority visa service and I am still waiting for a response. What is happening  ?
Thank you Zimba

abhya23
Newly Registered
Posts: 18
Joined: Wed Mar 08, 2023 10:14 pm
India

Re: Receive a delayed email under priority service

Post by abhya23 » Tue May 02, 2023 10:36 am

Nyhui wrote:
Thu Apr 27, 2023 5:55 pm
After 22 days waiting, i contact ukvi but i receive an email from them
Please can you share ukvi email address you used?

This https://www.gov.uk/contact-ukvi-inside-outside-uk link does not show any email address just phone number.

thanks

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