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Booked an appointment-page error-mail confirmation recieved
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Myb
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Joined: 01 Oct 2012
Posts: 60

PostPosted: Fri Oct 05, 2012 10:46 pm    Post subject: Reply with quote

The booking shows on my account and i received both emails but after i booked the appointment the website gave me an error so i just emailed them now to see but they sent me that reply, should i book another appointment or just use the one i booked already and take my BC spouse with me ?
Thank you, I will copy every single document i have although i have loads lol Wink
Thanks
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arifahmmed
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Joined: 19 Jun 2012
Posts: 372

PostPosted: Fri Oct 05, 2012 10:51 pm    Post subject: Reply with quote

Myb: If it shows on your account the appointment booked. No doubt you have appointment.
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Myb
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PostPosted: Fri Oct 05, 2012 11:20 pm    Post subject: Reply with quote

Thank you and what about my BC spouse, can she come in the PEO with me ?
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arifahmmed
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Joined: 19 Jun 2012
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PostPosted: Sat Oct 06, 2012 1:01 pm    Post subject: Reply with quote

Myb: I thinkthe might not let any one in with out name on peo booking.
Please look on UKBA web
http://www.ukba.homeoffice.gov.uk/aboutus/contact/applyinginperson/book-appointment/
where it said An appointment must be booked in the name of the person who will attend it. Nobody else can attend the appointment in that person's place. If you book an appointment on another person's behalf, you must give their name and they must attend the appointment. A booked appointment cannot be transferred to a different person.
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Myb
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PostPosted: Sun Oct 07, 2012 1:54 am    Post subject: Reply with quote

My name is on the booking because im applying fir ILR using form set(m), the question was if my BC spouse could accompany me to the appointment, we ll go together anyway.
Thanks guys for help and advice
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hafiz88
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Joined: 08 Oct 2012
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PostPosted: Mon Oct 08, 2012 11:39 am    Post subject: Appointment Reply with quote

Dear All,

I have been looking to book an appointment for Tier 1 (General) extension for a long time but I can never find an appointment. Is there a reason? Can you suggest me what should I do? I want to get visa from PEO as I need to apply for my wife then!

Thanks in advance for your help.

Regards,
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HAFIZ
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bathra10
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Joined: 13 Oct 2012
Posts: 17

PostPosted: Sat Oct 13, 2012 4:38 pm    Post subject: Reply with quote

trek wrote:
Myb wrote:
I tried to call them now and been waitting in the phone for over 6 minutes and no answer so i think i ll just take both emails and attend my appointment
Thank you


Hi,

Mail UKBA at the following email address with your booking reference no. and details your recieved in mail. They will confirm your booking.

applyonlinee-support@homeoffice.gsi.gov.uk

They verified mine.

Best of Luck.



Thanks a ton I was not sure what to do as my account at UKBA just did not show the booked appointment although the 2 confirmation emails were recived !

I have emailed them today.. May I ask how long do they generally take to revert back ?

Many Thanks for your support
Ram
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arifahmmed
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PostPosted: Sat Oct 13, 2012 7:58 pm    Post subject: Reply with quote

Hafiz88: Dont know whether this will work but I book mine for SET O.

log on before 12am. I would say around 11.40pm and keep trying you will see nothing happening but keep trying
nearly 12 am internet will to slow. May be web page disappear (refresh page) or click back (top left corner) NEVER close the webpage by clicking X I (top right corner). Click my account and if web page lost click back and click account. BUT NEVER CLOSE WEB PAGE BY CLICKING X. once U click X you might not log in again because of too slow internet . Try sheffield, Liver pool.

Do not put any dates available from or available until. They will give automatically 42 days later slots.
Hope it may help.


Last edited by arifahmmed on Sat Oct 13, 2012 8:04 pm; edited 1 time in total
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arifahmmed
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PostPosted: Sat Oct 13, 2012 8:04 pm    Post subject: Reply with quote

bathra10: I have found mixed experience about this quarry. Not sure how many days will take. Once you get reply please let know us.
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Myb
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PostPosted: Sat Oct 13, 2012 8:24 pm    Post subject: Reply with quote

They took one working day to replay my emails
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somemightsay
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Joined: 29 Sep 2012
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PostPosted: Sat Oct 20, 2012 10:40 am    Post subject: Reply with quote

Hi, bathra10. Has the online support team responded yet? If so, how long did they take to reply to your question? I emailed them today and am wondering if I'll receive an answer on Monday. Thanks.
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bathra10
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Joined: 13 Oct 2012
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PostPosted: Sat Oct 20, 2012 10:44 am    Post subject: Reply with quote

somemightsay wrote:
Hi, bathra10. Has the online support team responded yet? If so, how long did they take to reply to your question? I emailed them today and am wondering if I'll receive an answer on Monday. Thanks.



They replied but was not very helpful .. se below,,, got it in 2 days ,,

best call them and confirm your appointment ,, are u in the same situation as me ? appointment not displaying on the UKBA account,.



Dear Deep

Thank you for your email of 13/10/2012.

Please call the Immigration Enquiry Bureau on 0870 606 7766 to confirm your booked appointment as we do not have access to the calendar booking system at the present time.

We are aware that some customers are experiencing problems regarding confirmed appointments not showing in their online accounts. Our technical teams are investigating the issue.

Regards,
Apply Online E-Support Team
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somemightsay
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Joined: 29 Sep 2012
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PostPosted: Sat Oct 20, 2012 10:59 am    Post subject: Reply with quote

Hi, bathra10. No, I emailed the online support team about something else. I phoned the UKBA yesterday, but I just received an automated message, and the line automatically disconnected after a few minutes. Were you able to confirm your appointment over the phone?
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bathra10
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PostPosted: Sat Oct 20, 2012 11:05 am    Post subject: Reply with quote

somemightsay wrote:
Hi, bathra10. No, I emailed the online support team about something else. I phoned the UKBA yesterday, but I just received an automated message, and the line automatically disconnected after a few minutes. Were you able to confirm your appointment over the phone?


Yes ...but they dont book the appouintment on phone ,, they can only confirm if u have booked online..

Average waiting time is 30 mins when u call them ,, u need to press 4 as a general imm enquiry
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arifahmmed
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PostPosted: Sat Oct 20, 2012 1:27 pm    Post subject: Reply with quote

Call at sharp 9 am. waiting time may be bit less.
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misona
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Joined: 22 May 2008
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Location: UK

PostPosted: Mon Dec 31, 2012 1:26 am    Post subject: Reply with quote

Hi Myb, My wife is in a similar situation. I wonder whether I can accompany her. Did they let your wife in?

Myb wrote:
My name is on the booking because im applying fir ILR using form set(m), the question was if my BC spouse could accompany me to the appointment, we ll go together anyway.
Thanks guys for help and advice
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wpilr_nov12
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Joined: 07 Mar 2012
Posts: 1775

PostPosted: Mon Dec 31, 2012 9:43 am    Post subject: Reply with quote

misona wrote:
Hi Myb, My wife is in a similar situation. I wonder whether I can accompany her. Did they let your wife in?


In one PEO (Solihull) I have seen that allowed.
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Please do not send me PM if I haven't sent you one yet.
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cs95tdg
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Joined: 22 Apr 2012
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Location: London

PostPosted: Mon Dec 31, 2012 1:35 pm    Post subject: Reply with quote

misona wrote:
Hi Myb, My wife is in a similar situation. I wonder whether I can accompany her. Did they let your wife in?

Myb wrote:
My name is on the booking because im applying fir ILR using form set(m), the question was if my BC spouse could accompany me to the appointment, we ll go together anyway.
Thanks guys for help and advice
I know that they have let the BC spouse accompany the applicant at Croydon PEO. I suspect the same may be true at all PEO's.
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Info/Advice I provide is general in nature and shouldn't be used as a substitute for professional advice where necessary.
Please post your questions in the open forums available here instead of via PM to me, so others can also benefit from the answers.
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