Waiting Time and Visa Fee

[wasimbari611]

My Application type is SET(M)

My Visa Expiry Date was: 31/01/2010
I sent my Application on 26/01/2010
They received my application on 28/01/2010
Got Ack Letter dated 29/01/2010
the waiting time has been as of now: 19 weeks
No Fee has been taken out of my a/c yet;


I'm still waiting for the decision, The thing is no Visa fee has been taken out of my account yet and its been almost 19 weeks and I'm still waiting for my decision. Whenever I call them they say 95% application are solved within 6 months but when I applied for the visa the waiting time was 12-16 weeks.But my biggest point of concern is why they have not taken the payment out of my account yet and why they are taking ages.

Any advice or help will be much appreciated.