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**** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

Moderators: Casa, archigabe, CR001, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha

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grosvenorave
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United Kingdom

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by grosvenorave » Sat Jul 04, 2020 11:07 am

rozearo wrote:
Sat Jul 04, 2020 10:01 am
grosvenorave wrote:
Sat Jul 04, 2020 9:45 am
Some of you guys are overreacting. I got this email too (applied on April 27th), it doesn’t let you book an appointment. It is just for information. You don’t need to worry at all until UKVCAS start requesting photos to complete and submit the application - which they said they will in the next few weeks.
We are not overreacting. It is good for 4 reasons:
1- The communication was received shortly after UKVI update. This indicate that system is working and efficient.
2- It will save you paying for an appointment.
3- It indirectly indicates that HO are processing the online application without the biometric.
4- Most importantly, it will save you time. I understand that they have not send further information yet. However, If you have to wait for your turn to receive an invitation from UKVCAS. Then try to find an appointment slot, this basically mean waiting for 4-6 weeks if you are lucky! The new system in my opinion (just guessing) should be working in 2-3 weeks.

That is why we are happy. Let us be fair on mentioning good steps from UKVI. That decision is definitely in applicants best interest.
You obviously didn’t read “i didn’t receive this email, they forgot about me, I need to call them, this is unfair” posts before posting this.

oxana777
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by oxana777 » Sat Jul 04, 2020 11:20 am

grosvenorave wrote:
Sat Jul 04, 2020 11:07 am
rozearo wrote:
Sat Jul 04, 2020 10:01 am
grosvenorave wrote:
Sat Jul 04, 2020 9:45 am
Some of you guys are overreacting. I got this email too (applied on April 27th), it doesn’t let you book an appointment. It is just for information. You don’t need to worry at all until UKVCAS start requesting photos to complete and submit the application - which they said they will in the next few weeks.
We are not overreacting. It is good for 4 reasons:
1- The communication was received shortly after UKVI update. This indicate that system is working and efficient.
2- It will save you paying for an appointment.
3- It indirectly indicates that HO are processing the online application without the biometric.
4- Most importantly, it will save you time. I understand that they have not send further information yet. However, If you have to wait for your turn to receive an invitation from UKVCAS. Then try to find an appointment slot, this basically mean waiting for 4-6 weeks if you are lucky! The new system in my opinion (just guessing) should be working in 2-3 weeks.

That is why we are happy. Let us be fair on mentioning good steps from UKVI. That decision is definitely in applicants best interest.
You obviously didn’t read “i didn’t receive this email, they forgot about me, I need to call them, this is unfair” posts before posting this.
For a lot of people immigration topic is very sensitive and it does stress people out a lot! And nobody likes to be treated unfairly so i think there is no need for your comments like this to be honest!

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rozearo
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by rozearo » Sat Jul 04, 2020 11:21 am

grosvenorave wrote:
Sat Jul 04, 2020 11:07 am
rozearo wrote:
Sat Jul 04, 2020 10:01 am
grosvenorave wrote:
Sat Jul 04, 2020 9:45 am
Some of you guys are overreacting. I got this email too (applied on April 27th), it doesn’t let you book an appointment. It is just for information. You don’t need to worry at all until UKVCAS start requesting photos to complete and submit the application - which they said they will in the next few weeks.
We are not overreacting. It is good for 4 reasons:
1- The communication was received shortly after UKVI update. This indicate that system is working and efficient.
2- It will save you paying for an appointment.
3- It indirectly indicates that HO are processing the online application without the biometric.
4- Most importantly, it will save you time. I understand that they have not send further information yet. However, If you have to wait for your turn to receive an invitation from UKVCAS. Then try to find an appointment slot, this basically mean waiting for 4-6 weeks if you are lucky! The new system in my opinion (just guessing) should be working in 2-3 weeks.

That is why we are happy. Let us be fair on mentioning good steps from UKVI. That decision is definitely in applicants best interest.
You obviously didn’t read “i didn’t receive this email, they forgot about me, I need to call them, this is unfair” posts before posting this.
Please stop throwing assumption and accusing others. You draw a conclusion from the air that people are overreacting and now you assume that people don't read others posts. Try NOT to prejudge people.

We using this forum to share our experience and assure each other. I understand that few will be frustrated because the are awaiting decisions/actions, but this doesn't mean to stop sharing good news.

Be positive and express your opinion only.
Stop judging and attacking people!

skasyap
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Posts: 219
Joined: Wed Apr 10, 2019 10:57 am
India

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by skasyap » Sat Jul 04, 2020 11:50 am

rozearo wrote:
Sat Jul 04, 2020 11:21 am
grosvenorave wrote:
Sat Jul 04, 2020 11:07 am
rozearo wrote:
Sat Jul 04, 2020 10:01 am
grosvenorave wrote:
Sat Jul 04, 2020 9:45 am
Some of you guys are overreacting. I got this email too (applied on April 27th), it doesn’t let you book an appointment. It is just for information. You don’t need to worry at all until UKVCAS start requesting photos to complete and submit the application - which they said they will in the next few weeks.
We are not overreacting. It is good for 4 reasons:
1- The communication was received shortly after UKVI update. This indicate that system is working and efficient.
2- It will save you paying for an appointment.
3- It indirectly indicates that HO are processing the online application without the biometric.
4- Most importantly, it will save you time. I understand that they have not send further information yet. However, If you have to wait for your turn to receive an invitation from UKVCAS. Then try to find an appointment slot, this basically mean waiting for 4-6 weeks if you are lucky! The new system in my opinion (just guessing) should be working in 2-3 weeks.

That is why we are happy. Let us be fair on mentioning good steps from UKVI. That decision is definitely in applicants best interest.
You obviously didn’t read “i didn’t receive this email, they forgot about me, I need to call them, this is unfair” posts before posting this.
Please stop throwing assumption and accusing others. You draw a conclusion from the air that people are overreacting and now you assume that people don't read others posts. Try NOT to prejudge people.

We using this forum to share our experience and assure each other. I understand that few will be frustrated because the are awaiting decisions/actions, but this doesn't mean to stop sharing good news.

Be positive and express your opinion only.
Stop judging and attacking people!
@rozearo I absolutely agree with you and all of your four points are valid. For an e.g I have seen someone post, that they paid £220 for bio metric. Not that it’s a person fault but it is absolutely insane. Anyway, Thanks a lot !

@grosvenorave every individual is different and the way they think. Sorry but before being judgemental you need to put yourself in other shoes !!

grosvenorave
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by grosvenorave » Sat Jul 04, 2020 1:48 pm

I’m sorry for “throwing assumptions” - all I said was there’s no need to worry at this stage but if you want to worry by all means, don’t let reason stop you.

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CULLINAN
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Sat Jul 04, 2020 3:13 pm

Looking at the info shared above, seems like UKVI has sent emails to all eligible existing applicants up till end of May. Maybe June applicants will follow now soon. This would significantly take pressure off UKVCAS to meet the demand but hope so the next step for facial image by UKVI is launched soon also.
Personal opinion only, not to be mistaken for legal advice. Please DO NOT PM me for immigration advice. Love for All, Hatred for None.

udutt
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India

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by udutt » Sat Jul 04, 2020 7:36 pm

Hi all,
Will appreciate any feedback. I have applied for naturalization on 9th June 2020 and got the acknowledgement too. My case is tier 2+ ILR . I have done my biometric last year for ILR and two years before for Visa extension. Do you think I will also be eligible for fresh biometric exemption? My wife and daughter will also apply on 6th July 2020[ They couldn't apply with as five year before they were in India till 5th July. Their case is the same dependent tier 2 + ILR . Will they too will be exempted for fresh Biometric. Thanks

Uma

Frou01
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Frou01 » Sat Jul 04, 2020 7:55 pm

I applied in beginning May. I don’t have any existing biometrics, but I’ve received an email today saying
they will contact me on the 13th to book an appointment.

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CULLINAN
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Sat Jul 04, 2020 8:10 pm

udutt wrote:
Sat Jul 04, 2020 7:36 pm
Hi all,
Will appreciate any feedback. I have applied for naturalization on 9th June 2020 and got the acknowledgement too. My case is tier 2+ ILR . I have done my biometric last year for ILR and two years before for Visa extension. Do you think I will also be eligible for fresh biometric exemption? My wife and daughter will also apply on 6th July 2020[ They couldn't apply with as five year before they were in India till 5th July. Their case is the same dependent tier 2 + ILR . Will they too will be exempted for fresh Biometric. Thanks

Uma
For now, it is not clear about the UKVI’s eligibility criteria. However, you will know in due course. You have to wait and see.
Personal opinion only, not to be mistaken for legal advice. Please DO NOT PM me for immigration advice. Love for All, Hatred for None.

User avatar
CULLINAN
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CULLINAN » Sat Jul 04, 2020 8:12 pm

Frou01 wrote:
Sat Jul 04, 2020 7:55 pm
I applied in beginning May. I don’t have any existing biometrics, but I’ve received an email today saying
they will contact me on the 13th to book an appointment.
Seems like next phase will start on 13th July then for applicants between 1st May - 31st May.
Personal opinion only, not to be mistaken for legal advice. Please DO NOT PM me for immigration advice. Love for All, Hatred for None.

sunny_uk123
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Pakistan

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by sunny_uk123 » Sat Jul 04, 2020 8:21 pm

udutt wrote:
Sat Jul 04, 2020 7:36 pm
Hi all,
Will appreciate any feedback. I have applied for naturalization on 9th June 2020 and got the acknowledgement too. My case is tier 2+ ILR . I have done my biometric last year for ILR and two years before for Visa extension. Do you think I will also be eligible for fresh biometric exemption? My wife and daughter will also apply on 6th July 2020[ They couldn't apply with as five year before they were in India till 5th July. Their case is the same dependent tier 2 + ILR . Will they too will be exempted for fresh Biometric. Thanks

Uma
Your history is similar to mine. I applied 4th May for naturalization based on Tier 2 + ILR (I got ILR last year May). I received email today saying we do not need fresh biometrics

skasyap
Member
Posts: 219
Joined: Wed Apr 10, 2019 10:57 am
India

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by skasyap » Tue Jul 07, 2020 9:17 am

Has anyone heard anything after getting bio-metric reuse email ??

praveenjingade
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India

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by praveenjingade » Tue Jul 07, 2020 12:20 pm

Hi, apologies is this is repost, what happens after you get confirmation that Biometric could be reused. Does it go on further to approval of your application of Naturalization and you will be sent the ceremony letter. Looking for a feedback from anybody who has received an update after your application.

Thanks,

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CR001
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by CR001 » Tue Jul 07, 2020 12:57 pm

praveenjingade wrote:
Tue Jul 07, 2020 12:20 pm
Hi, apologies is this is repost, what happens after you get confirmation that Biometric could be reused. Does it go on further to approval of your application of Naturalization and you will be sent the ceremony letter. Looking for a feedback from anybody who has received an update after your application.

Thanks,
The reuse of biometric information was only announced a couple of days ago. No one can yet tell you what the outcome was as it is too early.

Citizenship applications can take up to 6 months.

No certificates have been sent to councils to arrange ceremonies since mid March so there is a delay for ceremonies.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

DianaK91
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by DianaK91 » Tue Jul 07, 2020 5:14 pm

skasyap wrote:
Tue Jul 07, 2020 9:17 am
Has anyone heard anything after getting bio-metric reuse email ??
The email says instructions will be sent within a few weeks (we all hope that as soon as possible) :o

Frou01
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Frou01 » Tue Jul 07, 2020 8:55 pm

They have sent me an email tonight.
Finally could book. All was £110.
So booked a free one for Monday.

Finally sorted!

aseef935
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Pakistan

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by aseef935 » Tue Jul 07, 2020 10:53 pm

I applied on 9th of June and While I was creating the account with UKVCAS it identified me as existing customer and asked me to put the Unique Application number, So I did and then I uploaded my documents as well. So every time I log in it asks me to put the application number.
And now I've got this Email today regarding the Account and Biometric.

Unique Application Number: xxxxxxxxxxxxx

Dear Mr xxxx

We wrote to you recently about your recent application to UK Visas and Immigration (UKVI).

Due to the ongoing Coronavirus (COVID-19) pandemic the UK Visa and Citizenship Application Services (UKVCAS) have been suspended for the safety of both our colleagues and customers. UKVCAS service points have started to re-open and previously booked and cancelled appointments are currently being rescheduled.

Our records indicate that you have not yet created your UKVCAS account.

In order to continue your application and to enable you to you to secure a biometric enrolment appointment when they become available or, where we are able, to reuse the fingerprints you’ve already given you need to create an account with our commercial partner so they can provide you with information on the action you will need to take.

ANYONE GOT THE SAME EMAIL OR ITS JUST ME???
Dont know if its just by mistake>?

Frou01
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Frou01 » Wed Jul 08, 2020 12:02 am

aseef935 wrote:
Tue Jul 07, 2020 10:53 pm
I applied on 9th of June and While I was creating the account with UKVCAS it identified me as existing customer and asked me to put the Unique Application number, So I did and then I uploaded my documents as well. So every time I log in it asks me to put the application number.
And now I've got this Email today regarding the Account and Biometric.

Unique Application Number: xxxxxxxxxxxxx

Dear Mr xxxx

We wrote to you recently about your recent application to UK Visas and Immigration (UKVI).

Due to the ongoing Coronavirus (COVID-19) pandemic the UK Visa and Citizenship Application Services (UKVCAS) have been suspended for the safety of both our colleagues and customers. UKVCAS service points have started to re-open and previously booked and cancelled appointments are currently being rescheduled.

Our records indicate that you have not yet created your UKVCAS account.

In order to continue your application and to enable you to you to secure a biometric enrolment appointment when they become available or, where we are able, to reuse the fingerprints you’ve already given you need to create an account with our commercial partner so they can provide you with information on the action you will need to take.

ANYONE GOT THE SAME EMAIL OR ITS JUST ME???
Dont know if its just by mistake>?
Best to call them tomorrow.

grosvenorave
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Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by grosvenorave » Wed Jul 08, 2020 9:59 am

aseef935 wrote:
Tue Jul 07, 2020 10:53 pm
I applied on 9th of June and While I was creating the account with UKVCAS it identified me as existing customer and asked me to put the Unique Application number, So I did and then I uploaded my documents as well. So every time I log in it asks me to put the application number.
And now I've got this Email today regarding the Account and Biometric.

Unique Application Number: xxxxxxxxxxxxx

Dear Mr xxxx

We wrote to you recently about your recent application to UK Visas and Immigration (UKVI).

Due to the ongoing Coronavirus (COVID-19) pandemic the UK Visa and Citizenship Application Services (UKVCAS) have been suspended for the safety of both our colleagues and customers. UKVCAS service points have started to re-open and previously booked and cancelled appointments are currently being rescheduled.

Our records indicate that you have not yet created your UKVCAS account.

In order to continue your application and to enable you to you to secure a biometric enrolment appointment when they become available or, where we are able, to reuse the fingerprints you’ve already given you need to create an account with our commercial partner so they can provide you with information on the action you will need to take.

ANYONE GOT THE SAME EMAIL OR ITS JUST ME???
Dont know if its just by mistake>?
Must be an error. I applied for the ILR last year and now applying naturalisation, and I get the same "We have detected multiple applications connected to this email address. Please enter the UAN of the application you wish to access." message when I log in to UKVCAS. I checked that with them when I called them last month and they said it's normal. I also uploaded my documents for the naturalisation application but I didn't get the email you received. It should be something they can sort out on their systems if you uploaded your docs already.

Fendi
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Bahamas

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Fendi » Wed Jul 08, 2020 10:17 am

Hello,

I applied on Jun 11th and got the same message today even though, using the same account I used for my previous biometrics, I keep accessing the account with the new application number and already uploaded my documents for the new application.

No idea what’s going on! Might send them an email.

udutt
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India

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by udutt » Thu Jul 09, 2020 10:15 am

Hi all,

I got exactly the same message. I called them they told me that they will call me later. Next day I got a call about my query and they advised me that they may be some system error and they can see my all three application [ Mine and my wife and daughter ]. For my wife and daughter, I used the same account. Every time I have to log in the account I have to enter the UAN. However, this was not the case until I submitted my wife and daughter application almost one month later than mine. So far I haven't receive any further communication and waiting for the message for Biometric exemptions.

Uma

Laller
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Hungary

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Laller » Thu Jul 09, 2020 12:57 pm

I sent an email to ukvcas about I can't create an account because 'book an appointment' icon at the last step takes me to the ukvcas login site instead of create an account site. I didn't even got email from ukvcas to create account. This is what they reply:

Thank you for your enquiry.
Once you have completed your application with UKVI, you will be directed to create a UKVCAS account and should receive an email regarding this. You will be automatically taken to the appointment booking process. If you would like to come back at a later time and complete the appointment booking process, please visit the UKVCAS website (https://ukvcas.co.uk), log in to your account and follow the steps provided. The login link is at the top-right of the UKVCAS website (https://ukvcas.co.uk) home page.
Alternatively, you can contact our support team on the following numbers: 0900 165 6600 (inside the UK) or +44900 165 6600 (outside the UK). Calls cost £2.50 per minute plus your standard network rate and access charge. Our lines are open 9:00am to 5:30pm Monday to Friday.

Soo...I am still missing my UKVCAS account. What should I do?

otuel
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Poland

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by otuel » Thu Jul 09, 2020 1:37 pm

Laller wrote:
Thu Jul 09, 2020 12:57 pm
I sent an email to ukvcas about I can't create an account because 'book an appointment' icon at the last step takes me to the ukvcas login site instead of create an account site. I didn't even got email from ukvcas to create account. This is what they reply:

Thank you for your enquiry.
Once you have completed your application with UKVI, you will be directed to create a UKVCAS account and should receive an email regarding this. You will be automatically taken to the appointment booking process. If you would like to come back at a later time and complete the appointment booking process, please visit the UKVCAS website (https://ukvcas.co.uk), log in to your account and follow the steps provided. The login link is at the top-right of the UKVCAS website (https://ukvcas.co.uk) home page.
Alternatively, you can contact our support team on the following numbers: 0900 165 6600 (inside the UK) or +44900 165 6600 (outside the UK). Calls cost £2.50 per minute plus your standard network rate and access charge. Our lines are open 9:00am to 5:30pm Monday to Friday.

Soo...I am still missing my UKVCAS account. What should I do?
You should have an e-mail from UKVCAS "Welcome to UK Visa and Citizenship Application Services" and on the bottom you will find "Should your UKVCAS registration fail please try to register again here" where "here" is an active link to sign up.

Also check the spam folder.

Laller
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Posts: 40
Joined: Thu Apr 23, 2020 8:28 pm
Hungary

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Laller » Thu Jul 09, 2020 2:56 pm

otuel wrote:
Thu Jul 09, 2020 1:37 pm
Laller wrote:
Thu Jul 09, 2020 12:57 pm
I sent an email to ukvcas about I can't create an account because 'book an appointment' icon at the last step takes me to the ukvcas login site instead of create an account site. I didn't even got email from ukvcas to create account. This is what they reply:

Thank you for your enquiry.
Once you have completed your application with UKVI, you will be directed to create a UKVCAS account and should receive an email regarding this. You will be automatically taken to the appointment booking process. If you would like to come back at a later time and complete the appointment booking process, please visit the UKVCAS website (https://ukvcas.co.uk), log in to your account and follow the steps provided. The login link is at the top-right of the UKVCAS website (https://ukvcas.co.uk) home page.
Alternatively, you can contact our support team on the following numbers: 0900 165 6600 (inside the UK) or +44900 165 6600 (outside the UK). Calls cost £2.50 per minute plus your standard network rate and access charge. Our lines are open 9:00am to 5:30pm Monday to Friday.

Soo...I am still missing my UKVCAS account. What should I do?
You should have an e-mail from UKVCAS "Welcome to UK Visa and Citizenship Application Services" and on the bottom you will find "Should your UKVCAS registration fail please try to register again here" where "here" is an active link to sign up.

Also check the spam folder.
Yes, I know. But I did not get any email from ukvcas. Nothing. I just got 2 emails from ukvi. The first when I paid for my naturalisation confirming my paiment and the other the following day as ukvi received my application. Nothing else. I have sent these infos to ukvcas too. I just don't know what else should I do..

Laller
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Joined: Thu Apr 23, 2020 8:28 pm
Hungary

Re: **** COVID19 Biometrics appointments and UKVCAS ***** (Discuss here ONLY)

Post by Laller » Thu Jul 09, 2020 2:57 pm

I have already checked my spam and junk too. But nothing.

Locked