Please help if you have encountered such a problem. I have received a Citizenship Invitation letter from Home Office stating that I should contact my local council to book a ceremony. When I contacted my local council, they said that the reference number isn't in their system and I should call again in 2 days time. I did ring them several times but the reference number does not appear in their system. I received the letter dated 26 October 2018 on the 3rd of November. That's a week after and in the letter, it stated that I should book a ceremony within 21 days and I'm now running out of time within the time frame. I've also contacted Home office and they gave me an email address to write to but no reply yet so I have written to them again. Please have you ever been in this situation and have you resolved the issue? if so, please advise.