First Passport

Hi everyone. It has been frustrating waiting for my passport. I submitted my application on the 30th of April. Until now there has been no progress. Their webchat js npt helpful at all.

When I was looming through passport application timelines it normally says that after webchat your documents were axknowledged.

What do you guys say to make them acknowledge the documents. The advisor I spoke to was not helpful at all.

Try calling their helpline. The bank holiday weekend may have slowed down the mail.

contorted_svy wrote: ↑

Tue May 13, 2025 12:46 pm

Try calling their helpline. The bank holiday weekend may have slowed down the mail.

They received my documents on the 2nd of May. But they keep telling me they have not been scanned yet. I will try calling them, maybe they will be more helpful.