kiwitt wrote: ↑Tue Jan 15, 2019 6:54 pmMy case is also very strange
Set(o) Tier 2 ILR Online submission: 10th of Dec
Biometrics appointment: 14th of Dec at Glasgow centre
Still waiting for results. I have been calling them for third times. The first email I received was a bit strange. It said that my application has not been completed and I shall keep waiting.
Several days later when I made my second escalation, the email was: We are aiming to make decision within 24hrs however if the case is delayed due to not customer fault, then I am eligible for refund blablabla (generic again).
Then something strange happened today. I did my 3rd escalation yesterday and today I got a phone call from them and they said they were unable to track my application online. Then they gave me an email address and asked me to email them my application form!
After I did that, I receive a further phone call from them and said my application has been found and there is a delay in process blablabla and I am eligible for refund (generic reply again). Then 2 hours later, my solicitor received a very strange email! It was sent by UK Sopra Streia and said: Thanks for uploading your supporting documents. We have now completed the following checks of the files that were available as of 15/1/19.
Did anyone got this email before? The strange thing is I never paid for this documents checking service and it did send to me after a month waiting.... That is very strange...
When I went to sopra steria, they just scanned my passport and said my application is submitted. But they didn't ask for any documents hard copies even though I told I had them with me. However, I had uploaded them already in my UKVCAS account beforehand.
Now it's been almost 3 weeks since 18th December. When I called home office regarding the progress, they said the record shows, my application has not yet been completed!
What does it mean? What should I do not?
Should I call sopra steria about it? I haven't contacted them until now and I haven't gotten any email from them saying my documents have been sent to home office.
Please, anyone, help me! Suggest me ...I am really very stressed. I am concerned if my visa gets rejected for incomplete application.