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Just to update my post, It's Friday 15:48 and I still haven't heard from the OH. I found this link and i contacted them to get an update. Will see what they say.icenature wrote: ↑Thu Feb 13, 2020 1:58 pmHas anyone applied for SET (M) ILR using the superior priority service this week? I submitted my application last week Thursday 6th Feb, paid £110 for 7:30am Monday appointment 10th Feb, paid extra for document checking which i never used, also paid for text message notification and document scanning.
Had my biometric taken and sopra steria agent submitted my application before 9am on Monday.
I haven't received any email or correspondence from the HO, I keep checking my status and nothing has changed, the UKVI helpline is no help either has they can only escalate after 5 working days.
Can anyone else share their experience in the last week or this week. Paying for a 24hr service should be 24hr in my own opinion.
Pointless contacting the EU settled scheme for an update. It is not for set m but for settled or pre settled status under appendix EU, or for EU citizens and family on the EEA/EU route!!icenature wrote: ↑Fri Feb 14, 2020 3:49 pmJust to update my post, It's Friday 15:48 and I still haven't heard from the OH. I found this link and i contacted them to get an update. Will see what they say.icenature wrote: ↑Thu Feb 13, 2020 1:58 pmHas anyone applied for SET (M) ILR using the superior priority service this week? I submitted my application last week Thursday 6th Feb, paid £110 for 7:30am Monday appointment 10th Feb, paid extra for document checking which i never used, also paid for text message notification and document scanning.
Had my biometric taken and sopra steria agent submitted my application before 9am on Monday.
I haven't received any email or correspondence from the HO, I keep checking my status and nothing has changed, the UKVI helpline is no help either has they can only escalate after 5 working days.
Can anyone else share their experience in the last week or this week. Paying for a 24hr service should be 24hr in my own opinion.
https://eu-settled-status-enquiries.ser ... v.uk/start
I've submitted mine today will keep you posted.icenature wrote: ↑Fri Feb 14, 2020 3:49 pmJust to update my post, It's Friday 15:48 and I still haven't heard from the OH. I found this link and i contacted them to get an update. Will see what they say.icenature wrote: ↑Thu Feb 13, 2020 1:58 pmHas anyone applied for SET (M) ILR using the superior priority service this week? I submitted my application last week Thursday 6th Feb, paid £110 for 7:30am Monday appointment 10th Feb, paid extra for document checking which i never used, also paid for text message notification and document scanning.
Had my biometric taken and sopra steria agent submitted my application before 9am on Monday.
I haven't received any email or correspondence from the HO, I keep checking my status and nothing has changed, the UKVI helpline is no help either has they can only escalate after 5 working days.
Can anyone else share their experience in the last week or this week. Paying for a 24hr service should be 24hr in my own opinion.
https://eu-settled-status-enquiries.ser ... v.uk/start
I've submitted mine today will keep you posted.ptriv wrote: ↑Mon Feb 17, 2020 3:35 pm[quote=icenature post_id=1879328 time=1581695381 user_id=232736
Just to update my post, It's Friday 15:48 and I still haven't heard from the OH. I found this link and i contacted them to get an update. Will see what they say.
https://eu-settled-status-enquiries.ser ... v.uk/start
ptriv wrote: ↑Tue Feb 18, 2020 10:55 amI've submitted mine today will keep you posted.ptriv wrote: ↑Mon Feb 17, 2020 3:35 pm[quote=icenature post_id=1879328 time=1581695381 user_id=232736
Just to update my post, It's Friday 15:48 and I still haven't heard from the OH. I found this link and i contacted them to get an update. Will see what they say.
https://eu-settled-status-enquiries.ser ... v.uk/start
ILR from Set(M)
Super priority service
11 Feb 10pm application form submitted
17 Feb 08:00 biometrics appointment (Croydon)
No confirmation email yet
Update
ILR from Set(M)
Super priority service
11 Feb 10pm application form submitted
17 Feb 08:00 biometrics appointment (Croydon)
18th Feb 10:32 am Approval Email Received
Waiting for BPR
My case reference:Bo700 wrote: ↑Thu Feb 13, 2020 7:44 pmMy case for reference:
ILR from Tier 2
Super priority service
10 Feb midnight application form submitted
11 Feb 12:00 bio appointment
13 Feb 10:00 confirmation email successful
It’s over 24 hours. Looking for a refund
Provided the right amount of documents, nothing extra
Clean history, clear document scans
Only thing in doubt was the first entry date in the application form that I put in 2015 instead of 2010
Hope this helps.
Can someone let me know if the refund process is automatic?
Here's my case:Hamoody1234 wrote: ↑Thu Feb 20, 2020 8:38 amHi guys
Applied for ILR (Lr 10 yrs)
Biometrics appointment: 18/02 at Croydon (Tuesday)
Super priority notification received 19/02 (next working day):
————————
Dear xxxxxxxx,
“I’m pleased to confirm your application for leave has now been considered. You will receive a letter in due course. Thank you for using our super priority service.
Kind regards”
————————
I have seen many similar emails but instead stating “has been decided” rather than “has been considered”. Also, they state “decision letter”. Mine just says “letter”.
Any idea what my letter could possibly be? I have not seen 1 person post this same exact email which hasn’t given clarity.
If they do require anything else such as a document, don’t they just ask for it on email?
If it isn’t a “decision”, what else could it be?
What exactly do they mean “by considered”?
I understand I have asked quite a few questions but I would appreciate any response regarding the assumes outcome or meaning as the waiting game is really taking its toll on me
Much appreciated
Dear xxxxxxxxxxxxx,
Thank you for the additional documents.
I am pleased to confirm that your application for Indefinite Leave to Remain has now been granted. You will receive your decision letter and Biometric Residence Permit (BRP) via post in due course and these will confirm your immigration status.
Thank you for using our Service.
Yours sincerely,
Thank you and I'm sorry to hear yours has taken so long. Did you get any updates? Hope yours is sorted quickly as well!icenature wrote: ↑Tue Feb 18, 2020 11:20 amptriv wrote: ↑Tue Feb 18, 2020 10:55 amUpdateptriv wrote: ↑Mon Feb 17, 2020 3:35 pm[quote=icenature post_id=1879328 time=1581695381 user_id=232736
Just to update my post, It's Friday 15:48 and I still haven't heard from the OH. I found this link and i contacted them to get an update. Will see what they say.
https://eu-settled-status-enquiries.ser ... v.uk/start
ILR from Set(M)
Super priority service
11 Feb 10pm application form submitted
17 Feb 08:00 biometrics appointment (Croydon)
18th Feb 10:32 am Approval Email Received
Waiting for BPR
Thanks for the update, that was super fast, congratulations. I hope you receive your BRP in no time.
Thanks, No I haven't.... still waiting. I called UKVI on Monday and they have escalated the issue, i was told i should receive a response between 3-5 working days.ptriv wrote: ↑Thu Feb 20, 2020 4:47 pmThank you and I'm sorry to hear yours has taken so long. Did you get any updates? Hope yours is sorted quickly as well!icenature wrote: ↑Tue Feb 18, 2020 11:20 amptriv wrote: ↑Tue Feb 18, 2020 10:55 amUpdateptriv wrote: ↑Mon Feb 17, 2020 3:35 pm[quote=icenature post_id=1879328 time=1581695381 user_id=232736
Just to update my post, It's Friday 15:48 and I still haven't heard from the OH. I found this link and i contacted them to get an update. Will see what they say.
https://eu-settled-status-enquiries.ser ... v.uk/start
ILR from Set(M)
Super priority service
11 Feb 10pm application form submitted
17 Feb 08:00 biometrics appointment (Croydon)
18th Feb 10:32 am Approval Email Received
Waiting for BPR
Thanks for the update, that was super fast, congratulations. I hope you receive your BRP in no time.
Just another Update on my previous post.icenature wrote: ↑Fri Feb 21, 2020 8:30 amThanks, No I haven't.... still waiting. I called UKVI on Monday and they have escalated the issue, i was told i should receive a response between 3-5 working days.ptriv wrote: ↑Thu Feb 20, 2020 4:47 pmThank you and I'm sorry to hear yours has taken so long. Did you get any updates? Hope yours is sorted quickly as well!
Reading all the threads on here, I'm starting to think i applied too late. I realised I could have applied at the 5 years anniversary and not 28 days before visa expires. When I applied for my last FLM 2.5 years extension, in 2016, it took them over 9 months to respond back to me. Will keep you posted when i hear anything.
Update on Refund.icenature wrote: ↑Mon Feb 24, 2020 1:23 pmJust another Update on my previous post.icenature wrote: ↑Fri Feb 21, 2020 8:30 amThanks, No I haven't.... still waiting. I called UKVI on Monday and they have escalated the issue, i was told i should receive a response between 3-5 working days.
Reading all the threads on here, I'm starting to think i applied too late. I realised I could have applied at the 5 years anniversary and not 28 days before visa expires. When I applied for my last FLM 2.5 years extension, in 2016, it took them over 9 months to respond back to me. Will keep you posted when i hear anything.
Its exactly two weeks today since I had my biometrics taken, I called the UKVI helpline around midday and explained my situation, the guy was a bit hasty and tried to get me off the phone as quickly as he can. He said he can see on his systems that i have been contacted. I said to him i haven't receive any form of correspondence from the Home Office hence my call, he suggest i wait another 3-5 working days as he would be escalating my case.
at 1pm i checked my email again and there it was
Dear XXXX,
"I am pleased to confirm that your application for indefinite leave to remain has now been granted. You will receive your decision letter and Biometric Residence Permit (BRP) via post in due course and these will confirm your immigration status."
I will be contacting them to see if i can get a refund of £800 i paid for the super priority service and will update this post if successful.
Good luck to everyone else waiting.
Update!! I finally got my BRP yesterday evening!!AnxiousShehz wrote: ↑Fri Feb 07, 2020 4:15 pmHello everyone.
I just want to share my experience and give an insight into my own personal situation with HO. Also an update on my case and if everyone can advise further.
I submitted my FLR M application through Super Priority for my leave to remain on the 9th of January.
However I got an appointment for my biometrics on the 22nd of January at Croydon at 9:00 AM. I was there on time and was out at around 10:00. It was quick and the lady who scanned my documents and biometrics was superb, so friendly and put me at ease.
I had a good experience I would say at Croydon. It was a Saturday so I expected my decision to be taken by max Tuesday evening. However when I did not receive an email or mail by Tuesday evening, I waited until the end of Wednesday evening and called up UKVI to complain that I have not yet received a decision. They told me to wait for the end of Friday evening and if nothing then to call back the following Monday for them to escalate matters.
The following Monday, 03 February 2020, I call UKVI to escalate and that is my first official escalation.
Next day, 04 February 2020, I receive an email from UKVI that my escalation has been lodged and they aim to get it to the caseworker asap. However that email is addressed to me in my maiden name which I felt slightly uneasy about.
Fast forward to today, Friday 07 February 2020, I finally get the email from caseworker that my visa has been granted and I will receive my decision letter and BRP in due time. However again this email is addressed to me in my maiden name. And no mention of my super priority refund despite having never had any communication between me and HO within the 48 hrs period( Please note 48hrs is applicable for those who apply during the weekend instead of the standard 24hrs for those who apply during the week ).
Firstly can anyone advise whether despite having made my application in my husband's family name and my passport and previous BRP being my husband's family name, is it possible for the new BRP to be issued in my maiden name? All the scans of my proof of address, my name on the birth certificate of my daughter, my previous BRP and my passport are all in my husband's family name so I am quite confused as to why they would make such a silly mistake/confusion?
Secondly can anyone guide me in the right direction to ask for a refund as UKVI says to contact the caseworker but we cannot reply to the email CW sent.
Thank you everyone.
Hello rkmtrk,rkmtrk wrote: ↑Thu Oct 17, 2019 8:49 pmApplied for ILR Route : ILR via Tier 2 General 5 years route and 1 dependant(Super priority)
Date application sent : 14/10/2019
Document received by HO :15/10/2019 (Uploaded online on UKVCAS)
Ack letter received (if applicable) : N/A
Biometric Letter received : N/A
Date Biometrics Enrolled : 16/10/2019 @ 08:00 am @ Glasgow
Payment Debited :14/10/2019
Approval/Refusal Received : Confirmation email came through 17/10/2019 @ 11:56am
BRP Card Received : waiting
Few points to mention:
1) Looks like Right to work website doesn't work anymore to check your status, few minutes before i got the email the website displayed this
'We can't show your record
You will need to prove your right to work by showing an employer your identity document – your EU passport or national identity card, or biometric residence document.'.
2) Email of approval comes from a new email(home.office.atlas at notifications.service.gov.uk) and the format is different, Looks more like a Letter that is sent to home address.
Dear xxxxxxxx
Ref: xxxxxxx(your application number)
Your application for indefinite leave to remain in the UK has been successful.
What happens next
You will receive your Biometric Residence Permit (BRP) by courier within 7 working days. It is your BRP, not this letter, that is the official document that grants you status.
Happy to answer any questions..
Just an update on the Super Priority Service Refund.icenature wrote: ↑Tue Feb 25, 2020 1:52 pmUpdate on Refund.icenature wrote: ↑Mon Feb 24, 2020 1:23 pmJust another Update on my previous post.icenature wrote: ↑Fri Feb 21, 2020 8:30 amThanks, No I haven't.... still waiting. I called UKVI on Monday and they have escalated the issue, i was told i should receive a response between 3-5 working days.
Reading all the threads on here, I'm starting to think i applied too late. I realised I could have applied at the 5 years anniversary and not 28 days before visa expires. When I applied for my last FLM 2.5 years extension, in 2016, it took them over 9 months to respond back to me. Will keep you posted when i hear anything.
Its exactly two weeks today since I had my biometrics taken, I called the UKVI helpline around midday and explained my situation, the guy was a bit hasty and tried to get me off the phone as quickly as he can. He said he can see on his systems that i have been contacted. I said to him i haven't receive any form of correspondence from the Home Office hence my call, he suggest i wait another 3-5 working days as he would be escalating my case.
at 1pm i checked my email again and there it was
Dear XXXX,
"I am pleased to confirm that your application for indefinite leave to remain has now been granted. You will receive your decision letter and Biometric Residence Permit (BRP) via post in due course and these will confirm your immigration status."
I will be contacting them to see if i can get a refund of £800 i paid for the super priority service and will update this post if successful.
Good luck to everyone else waiting.
I replied to the email address that emailed me about my ILR approval and explained my situation and that i should be entitled for a refund. they responded with the email below
"Your application was decided on XXXXXXXX but unfortunately this was not within the 24-hour service standard for super priority applications. I am sorry for the delay in dealing with your application and for the inconvenience this may have caused.
We will refund the super priority element of the fee you paid (the difference between the cost of making a standard application and a super priority application). We will refund the amount of £800.00 to your credit or debit card in due course.
Yours sincerely"
Once my refund has been received, i will update this post and i hope it helps anyone in similar situation.