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help ilr set(o) online application refund or data correction

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Migy
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Albania

help ilr set(o) online application refund or data correction

Post by Migy » Fri Feb 01, 2019 10:54 am

Hi IB,

I have filled the set(o) form online in this link(https://visas-immigration.service.gov.uk/product/set-o) 2 days ago and I paid the fee of 2400 but I haven't booked yet the appointment with UKVCAS.

Unfortunately checking the form with my wife we found that I've made some errors in the application.

In the email I have received by UKVI for the payment confirmation it says that if you need to change any data in the application you have to make another application. So I went back the to the website filling another application hoping to have the choice to use the existing payment but when I am at the Payment step it only asks the card type (visa, mastercard etc.) and I don't see any option on how to re-use the payment, considering that is a payment with a specific reference number.

I've sent an email to ApplyOnlineE-SUpport asking what to do basically and their reply was:
-----
The new online application would require a new fee, you would be unable to use the fee for the initial application.

Please be advised that if you don't submit the supporting documents and enrol your biometrics for the application you have submitted within the required timescale your previous application will be voided by the relevant case worker and they will advise you regarding any refund due to you.

We are unable to provide timescale or further assistance with refunds.
------

From this response I fee

Any suggestion please?

Does exists any option to cancel the application and ask for full refund or to lose a small amount?

Some people suggest to print out the form and when upload in the UKVCAS website blank the old answers and correct manually(I can also print the answers filled with the new application not submitted and split the pages) - I can do this but do you think the UKVCAS will still accept my application?

Other suggestion is to fill manually the set(o) form and when you go to the appointment bring the offline form and use the payment reference you paid online.

When the home office checks the form which one do they check, the one filled online in teh website mentioned above or the one submitted through UKVCAS?

Looks like there are different options but I don't want just to try, I want to go for which is the best option and considering the response times from Home Office I am a bit concerned because my current BRP is valid until August 2019.

I am desperate and I cannot believe that I'm going to lose £2400, is just unfair that for a simple record update in a database to pay another fee of £2400 in 2019.

Thanks in advance

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CR001
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Re: help ilr set(o) online application refund or data correction

Post by CR001 » Fri Feb 01, 2019 11:41 am

Useful to state exactly what the errors are you are referring to that you made in the form :idea: :idea:
Char (CR001 not Casa)
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Migy
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Joined: Fri Feb 01, 2019 10:18 am
Albania

Re: help ilr set(o) online application refund or data correction

Post by Migy » Fri Feb 01, 2019 11:51 am

Hi CR001,

Basically in the application when was asking the details of the person I am joining I've filled with my details instead of the details of my wife and the section when is asking if I have a Home Office reference number I did say no but my wife told me that I have a Home Office reference number in the letter I have received with my current BRP.

That's it basically.

I found in the thread below other people have made the same error and looks like they have been accepted:

indefinite-leave-to-remain/need-advice- ... 70205.html

Migy
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Albania

Re: help ilr set(o) online application refund or data correction

Post by Migy » Fri Feb 01, 2019 12:30 pm

I will try to correct the data and add an explanation letter but I'am still in doubt if it is better to do manual correction or to print out the new application not submitted and swap the pages?

logeevaghela
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Re: help ilr set(o) online application refund or data correction

Post by logeevaghela » Fri Feb 22, 2019 3:31 pm

Hello

I m in similar state. Please update here what did you do and if there is any outcome.

Thanks

robch
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Re: help ilr set(o) online application refund or data correction

Post by robch » Mon Apr 29, 2019 2:14 pm

Hi I'm in a similar place too although I have done completely the wrong form but I'm like you in the process of doing a new form and want to know should I pay again and if so would we get the refund later or do we lose it.

I can't find anyway to contact anyone who knows what to do at the UKBA.

Its alot of money to lose.

At the end I know it my fault.

I did read something about a Varying process:

Does any additional fee need to be paid for the variation application?
As stated above, the applicant does not have to pay an additional fee for the variation application. However, if the grounds you category you want to be considered under has a higher fee than the original application, you must pay the difference between the original fee and the new higher fee.

In practice, you will be required to submit a new application with the full relevant fee paid. Once the Home Office has confirmed that the variation application is valid, the difference between the application fees and the IHS fee will be refunded at the point the application is decided.

pahire
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Re: help ilr set(o) online application refund or data correction

Post by pahire » Fri Aug 16, 2019 9:30 pm

HI,

I am in a similar situation

Did you get your refund?

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