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Premium Service appointment booking issue for ILR (LR)

Only for queries regarding Indefinite Leave to Remain (ILR). Please use the EU Settlement Scheme forum for queries about settled status under Appendix EU

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aerobharath88
Newbie
Posts: 38
Joined: Mon Oct 08, 2018 3:15 pm
India

Re: Premium Service appointment booking issue for ILR (LR)

Post by aerobharath88 » Thu Nov 22, 2018 11:25 am

dilse4srk wrote:
Thu Nov 22, 2018 11:18 am
aerobharath88 wrote:
Thu Nov 22, 2018 11:10 am
hi all,

I attended my appointment yesterday at 10am at Birmingham core centre. Everything was over by 11am. I still haven't received any email on my decision :( Ita a super priority application. Im a bit nervous now.
I hope you get you decision soon, i will be very greatful if you could please comment on my questions earlier.
Also how much did you pay in total for this service?
thanks.

Payment amount: 3018.20 GBP
Set(O) Super Priority

I paid extra £35 for the document checking service although the case worker at the Birmingham Core Centre told me that they do it for free until January 2019.

dilse4srk
Member of Standing
Posts: 337
Joined: Sun Jan 10, 2016 3:15 pm

Re: Premium Service appointment booking issue for ILR (LR)

Post by dilse4srk » Thu Nov 22, 2018 11:27 am

aerobharath88 wrote:
Thu Nov 22, 2018 11:25 am
dilse4srk wrote:
Thu Nov 22, 2018 11:18 am
aerobharath88 wrote:
Thu Nov 22, 2018 11:10 am
hi all,

I attended my appointment yesterday at 10am at Birmingham core centre. Everything was over by 11am. I still haven't received any email on my decision :( Ita a super priority application. Im a bit nervous now.
I hope you get you decision soon, i will be very greatful if you could please comment on my questions earlier.
Also how much did you pay in total for this service?
thanks.

Payment amount: 3018.20 GBP
Set(O) Super Priority

I paid extra £35 for the document checking service although the case worker at the Birmingham Core Centre told me that they do it for free until January 2019.
One last question, could you please check my 2nd screen shot in previous page and let me know if i am on correct site for ILR , please check the tabs above the screen shot. I am confused where/when the system will ask me if i want to use super priority service? at what stage in application

nks2018
Newly Registered
Posts: 2
Joined: Thu Nov 22, 2018 9:47 am
United Kingdom

Re: Premium Service appointment booking issue for ILR (LR)

Post by nks2018 » Thu Nov 22, 2018 11:51 am

Hi All

I've been reading and re-reading all the advice on various topics as to how to secure a Premium Service appt, and like many of you I have been feeling a little insane with the constant refreshing and checking for newly available dates. I am very grateful for all the advice shared on this forum which has given me hope to not give up. I am happy to say that I have just this morning had success after just 2 days! Since reading a post by someone suggesting the new biometric UKVI service would be replacing the Premium Service, I felt compelled to message that this is NOT TRUE but also clear other confusions that I had in the hope it might be helpful to someone.

My husband is up for his ILR 14th December, I was confused with information that I read where it stated we couldn't apply until 28 days prior to the date his visa runs out. This is true, however you can still prepare your ILR application earlier but wait to submit it. You can also pay for the premium service and start searching for available appointments but just be sure that if you do, that you select a date that is before/within 28 days of when the visa expires.

Someone suggested that every day, new appointments are added for the 45th day however I didn't find this and to me it appears that there is no logic whatsoever behind when new appointments are opened up. I literally completed my husband's application on Tuesday 20th November and started the search for a premium appointment but not one single site had any dates (inc Belfast or even Glasgow as I was happy to travel from the Midlands where we live). Then as advised by fellow applicants, I was up till 3am and throughout the night awaiting new appointments to be added for ANY location but again, nothing. I was refreshing all day and night! As I was about to go insane, this morning at 9am I managed to get appointment slots available at Solihull! There were several from next week and over the next 10 days and I have indeed booked an appointment on the 29th November which is a huge relief! And I wish you all the same luck!

nks2018
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Posts: 2
Joined: Thu Nov 22, 2018 9:47 am
United Kingdom

Re: Premium Service appointment booking issue for ILR (LR)

Post by nks2018 » Thu Nov 22, 2018 11:55 am

aerobharath88 wrote:
Thu Nov 22, 2018 11:25 am
dilse4srk wrote:
Thu Nov 22, 2018 11:18 am
aerobharath88 wrote:
Thu Nov 22, 2018 11:10 am
hi all,

I attended my appointment yesterday at 10am at Birmingham core centre. Everything was over by 11am. I still haven't received any email on my decision :( Ita a super priority application. Im a bit nervous now.
I hope you get you decision soon, i will be very greatful if you could please comment on my questions earlier.
Also how much did you pay in total for this service?
thanks.

Payment amount: 3018.20 GBP
Set(O) Super Priority

I paid extra £35 for the document checking service although the case worker at the Birmingham Core Centre told me that they do it for free until January 2019.




Sorry but was this a Premium Service Appointment at Solihull or a UKVCAS appointment? I don't believe the latter make decisions on applications but merely do a document check, scan and biometrics. You can always call them to confirm on 0900 165 6600

aerobharath88
Newbie
Posts: 38
Joined: Mon Oct 08, 2018 3:15 pm
India

Re: Premium Service appointment booking issue for ILR (LR)

Post by aerobharath88 » Thu Nov 22, 2018 12:10 pm

dilse4srk wrote:
Thu Nov 22, 2018 11:27 am
aerobharath88 wrote:
Thu Nov 22, 2018 11:25 am
dilse4srk wrote:
Thu Nov 22, 2018 11:18 am
aerobharath88 wrote:
Thu Nov 22, 2018 11:10 am
hi all,

I attended my appointment yesterday at 10am at Birmingham core centre. Everything was over by 11am. I still haven't received any email on my decision :( Ita a super priority application. Im a bit nervous now.
I hope you get you decision soon, i will be very greatful if you could please comment on my questions earlier.
Also how much did you pay in total for this service?
thanks.

Payment amount: 3018.20 GBP
Set(O) Super Priority

I paid extra £35 for the document checking service although the case worker at the Birmingham Core Centre told me that they do it for free until January 2019.
One last question, could you please check my 2nd screen shot in previous page and let me know if i am on correct site for ILR , please check the tabs above the screen shot. I am confused where/when the system will ask me if i want to use super priority service? at what stage in application
Unfortunately, it says that i do not have permission to view your screenshots.

dilse4srk
Member of Standing
Posts: 337
Joined: Sun Jan 10, 2016 3:15 pm

Re: Premium Service appointment booking issue for ILR (LR)

Post by dilse4srk » Thu Nov 22, 2018 12:23 pm

aerobharath88 wrote:
Thu Nov 22, 2018 12:10 pm
dilse4srk wrote:
Thu Nov 22, 2018 11:27 am
aerobharath88 wrote:
Thu Nov 22, 2018 11:25 am
dilse4srk wrote:
Thu Nov 22, 2018 11:18 am


I hope you get you decision soon, i will be very greatful if you could please comment on my questions earlier.
Also how much did you pay in total for this service?
thanks.

Payment amount: 3018.20 GBP
Set(O) Super Priority

I paid extra £35 for the document checking service although the case worker at the Birmingham Core Centre told me that they do it for free until January 2019.
One last question, could you please check my 2nd screen shot in previous page and let me know if i am on correct site for ILR , please check the tabs above the screen shot. I am confused where/when the system will ask me if i want to use super priority service? at what stage in application
Unfortunately, it says that i do not have permission to view your screenshots.
Here is the screenshot, and is this the correct page /URL
Attachments
Capture.JPG
Capture.JPG (36.11 KiB) Viewed 3798 times

mahmoudsayed86
Newly Registered
Posts: 20
Joined: Thu Nov 22, 2018 12:54 pm
United Kingdom

Re: Premium Service appointment booking issue for ILR (LR)

Post by mahmoudsayed86 » Thu Nov 22, 2018 12:59 pm

dilse4srk wrote:
Thu Nov 22, 2018 12:23 pm
aerobharath88 wrote:
Thu Nov 22, 2018 12:10 pm
dilse4srk wrote:
Thu Nov 22, 2018 11:27 am
aerobharath88 wrote:
Thu Nov 22, 2018 11:25 am

thanks.

Payment amount: 3018.20 GBP
Set(O) Super Priority

I paid extra £35 for the document checking service although the case worker at the Birmingham Core Centre told me that they do it for free until January 2019.
One last question, could you please check my 2nd screen shot in previous page and let me know if i am on correct site for ILR , please check the tabs above the screen shot. I am confused where/when the system will ask me if i want to use super priority service? at what stage in application
Unfortunately, it says that i do not have permission to view your screenshots.
Here is the screenshot, and is this the correct page /URL
Hello,

I am happy to help. I was going through your situation.

The screenshot you displayed is NOT for the super priority service (the new one)- it is for the old premium centres which are closing next week.

What you need to do is to start over a new online application (you can even do it with the same email address) and then at the end of the online application you will be asked whether you would like to submit your application by post (they call it existing service) or you wish to sue the super priority service (they call it new service), you should then select the new service, and once you do you will be redirected to the commercial partner website to complete and book your appointment. Appointments in the new system are easy and available (at least until when I booked), no need to be awake again until midnight, good luck :)

aerobharath88
Newbie
Posts: 38
Joined: Mon Oct 08, 2018 3:15 pm
India

Re: Premium Service appointment booking issue for ILR (LR)

Post by aerobharath88 » Thu Nov 22, 2018 1:13 pm

dilse4srk wrote:
Thu Nov 22, 2018 12:23 pm
aerobharath88 wrote:
Thu Nov 22, 2018 12:10 pm
dilse4srk wrote:
Thu Nov 22, 2018 11:27 am
aerobharath88 wrote:
Thu Nov 22, 2018 11:25 am

thanks.

Payment amount: 3018.20 GBP
Set(O) Super Priority

I paid extra £35 for the document checking service although the case worker at the Birmingham Core Centre told me that they do it for free until January 2019.
One last question, could you please check my 2nd screen shot in previous page and let me know if i am on correct site for ILR , please check the tabs above the screen shot. I am confused where/when the system will ask me if i want to use super priority service? at what stage in application
Unfortunately, it says that i do not have permission to view your screenshots.
Here is the screenshot, and is this the correct page /URL
thats right. First you get to choose if you are going to take the new system or the old system. Once you choose New System, you have to choose either normal or priority. i.e., Eith £2400 or 3018.50.

mahmoudsayed86
Newly Registered
Posts: 20
Joined: Thu Nov 22, 2018 12:54 pm
United Kingdom

Re: Premium Service appointment booking issue for ILR (LR)

Post by mahmoudsayed86 » Thu Nov 22, 2018 1:21 pm

dilse4srk wrote:
Thu Nov 22, 2018 12:23 pm
aerobharath88 wrote:
Thu Nov 22, 2018 12:10 pm
dilse4srk wrote:
Thu Nov 22, 2018 11:27 am
aerobharath88 wrote:
Thu Nov 22, 2018 11:25 am

thanks.

Payment amount: 3018.20 GBP
Set(O) Super Priority

I paid extra £35 for the document checking service although the case worker at the Birmingham Core Centre told me that they do it for free until January 2019.
One last question, could you please check my 2nd screen shot in previous page and let me know if i am on correct site for ILR , please check the tabs above the screen shot. I am confused where/when the system will ask me if i want to use super priority service? at what stage in application
Unfortunately, it says that i do not have permission to view your screenshots.
Here is the screenshot, and is this the correct page /URL
This is the link you need to follow in order to apply online (i.e. using the super priority service), you will need to answer some basic questions first about your application so that the system directs you to the correct online application route (i.e. tier 2 general, transfer etc.):

https://www.gov.uk/settle-in-the-uk/y

dilse4srk
Member of Standing
Posts: 337
Joined: Sun Jan 10, 2016 3:15 pm

Re: Premium Service appointment booking issue for ILR (LR)

Post by dilse4srk » Thu Nov 22, 2018 1:44 pm

mahmoudsayed86 wrote:
Thu Nov 22, 2018 1:21 pm
dilse4srk wrote:
Thu Nov 22, 2018 12:23 pm
aerobharath88 wrote:
Thu Nov 22, 2018 12:10 pm
dilse4srk wrote:
Thu Nov 22, 2018 11:27 am


One last question, could you please check my 2nd screen shot in previous page and let me know if i am on correct site for ILR , please check the tabs above the screen shot. I am confused where/when the system will ask me if i want to use super priority service? at what stage in application
Unfortunately, it says that i do not have permission to view your screenshots.
Here is the screenshot, and is this the correct page /URL
This is the link you need to follow in order to apply online (i.e. using the super priority service), you will need to answer some basic questions first about your application so that the system directs you to the correct online application route (i.e. tier 2 general, transfer etc.):

https://www.gov.uk/settle-in-the-uk/y
this is really confusing, when i go online to apply for premium service application link, i am getting no appointments for 45 days,
2nd link is which i already posted in my previous comment.
I also signed up using a new email id but i keep on getting 2999 for priority service

dilse4srk
Member of Standing
Posts: 337
Joined: Sun Jan 10, 2016 3:15 pm

Re: Premium Service appointment booking issue for ILR (LR)

Post by dilse4srk » Thu Nov 22, 2018 1:47 pm

aerobharath88 wrote:
Thu Nov 22, 2018 1:13 pm
dilse4srk wrote:
Thu Nov 22, 2018 12:23 pm
aerobharath88 wrote:
Thu Nov 22, 2018 12:10 pm
dilse4srk wrote:
Thu Nov 22, 2018 11:27 am


One last question, could you please check my 2nd screen shot in previous page and let me know if i am on correct site for ILR , please check the tabs above the screen shot. I am confused where/when the system will ask me if i want to use super priority service? at what stage in application
Unfortunately, it says that i do not have permission to view your screenshots.
Here is the screenshot, and is this the correct page /URL
thats right. First you get to choose if you are going to take the new system or the old system. Once you choose New System, you have to choose either normal or priority. i.e., Eith £2400 or 3018.50.

The screenshot which you provided earlier, looks similar to the one i posted, i was thinking the system might ask me at the payment page which service i would like to use.

dilse4srk
Member of Standing
Posts: 337
Joined: Sun Jan 10, 2016 3:15 pm

Re: Premium Service appointment booking issue for ILR (LR)

Post by dilse4srk » Thu Nov 22, 2018 1:55 pm

currently i can see this
Attachments
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manibala89
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Posts: 17
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United Kingdom

Re: Premium Service appointment booking issue for ILR (LR)

Post by manibala89 » Thu Nov 22, 2018 4:42 pm

aerobharath88 wrote:
Thu Nov 22, 2018 11:10 am
hi all,

I attended my appointment yesterday at 10am at Birmingham core centre. Everything was over by 11am. I still haven't received any email on my decision :( Ita a super priority application. Im a bit nervous now.
Hi Aerobharath88 any news on your visa outcome its passed 24 hours rite?

User avatar
michali
Member of Standing
Posts: 346
Joined: Thu Oct 25, 2012 6:48 pm
United Kingdom

Re: Premium Service appointment booking issue for ILR (LR)

Post by michali » Thu Nov 22, 2018 4:49 pm

There are several posts in this forum where applicants have paid for the 24 hour decision but have not heard for up to five or six days. It appears that while the decision may be made quickly, the letter confirming approval can take several days. In a couple of cases, the BRP has arrived sooner than the letter.

aerobharath88
Newbie
Posts: 38
Joined: Mon Oct 08, 2018 3:15 pm
India

Re: Premium Service appointment booking issue for ILR (LR)

Post by aerobharath88 » Thu Nov 22, 2018 4:58 pm

dilse4srk wrote:
Thu Nov 22, 2018 1:44 pm
mahmoudsayed86 wrote:
Thu Nov 22, 2018 1:21 pm
dilse4srk wrote:
Thu Nov 22, 2018 12:23 pm
aerobharath88 wrote:
Thu Nov 22, 2018 12:10 pm


Unfortunately, it says that i do not have permission to view your screenshots.
Here is the screenshot, and is this the correct page /URL
This is the link you need to follow in order to apply online (i.e. using the super priority service), you will need to answer some basic questions first about your application so that the system directs you to the correct online application route (i.e. tier 2 general, transfer etc.):

https://www.gov.uk/settle-in-the-uk/y
this is really confusing, when i go online to apply for premium service application link, i am getting no appointments for 45 days,
2nd link is which i already posted in my previous comment.
I also signed up using a new email id but i keep on getting 2999 for priority service
Regarding Old system, I think you have keep checking for appointments often to find one.

aerobharath88
Newbie
Posts: 38
Joined: Mon Oct 08, 2018 3:15 pm
India

Re: Premium Service appointment booking issue for ILR (LR)

Post by aerobharath88 » Thu Nov 22, 2018 5:00 pm

michali wrote:
Thu Nov 22, 2018 4:49 pm
There are several posts in this forum where applicants have paid for the 24 hour decision but have not heard for up to five or six days. It appears that while the decision may be made quickly, the letter confirming approval can take several days. In a couple of cases, the BRP has arrived sooner than the letter.
hi,

Its now 24 hours past after my biometric appointment still i have not received any email. When you say 'letter' do you mean the email?

aelondon
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United States of America

Re: Premium Service appointment booking issue for ILR (LR)

Post by aelondon » Thu Nov 22, 2018 5:12 pm

I just got a call saying my super priority appointment (new system) next week at Cambridge has to be cancelled due to technical problems.

Managed to rebook for Friday 30 November at Croydon. I travel to the US for work on 5 December. Does anyone know with these delayed 'next day' decisions if can you travel while you wait for a decision?

User avatar
michali
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Posts: 346
Joined: Thu Oct 25, 2012 6:48 pm
United Kingdom

Re: Premium Service appointment booking issue for ILR (LR)

Post by michali » Thu Nov 22, 2018 5:16 pm

aerobharath88 wrote:
Thu Nov 22, 2018 5:00 pm
michali wrote:
Thu Nov 22, 2018 4:49 pm
There are several posts in this forum where applicants have paid for the 24 hour decision but have not heard for up to five or six days. It appears that while the decision may be made quickly, the letter confirming approval can take several days. In a couple of cases, the BRP has arrived sooner than the letter.
hi,

Its now 24 hours past after my biometric appointment still i have not received any email. When you say 'letter' do you mean the email?
No, applicants are presently receiving letters, not emails.

dilse4srk
Member of Standing
Posts: 337
Joined: Sun Jan 10, 2016 3:15 pm

Re: Premium Service appointment booking issue for ILR (LR)

Post by dilse4srk » Thu Nov 22, 2018 5:21 pm

aerobharath88 wrote:
Thu Nov 22, 2018 4:58 pm
dilse4srk wrote:
Thu Nov 22, 2018 1:44 pm
mahmoudsayed86 wrote:
Thu Nov 22, 2018 1:21 pm
dilse4srk wrote:
Thu Nov 22, 2018 12:23 pm


Here is the screenshot, and is this the correct page /URL
This is the link you need to follow in order to apply online (i.e. using the super priority service), you will need to answer some basic questions first about your application so that the system directs you to the correct online application route (i.e. tier 2 general, transfer etc.):

https://www.gov.uk/settle-in-the-uk/y
this is really confusing, when i go online to apply for premium service application link, i am getting no appointments for 45 days,
2nd link is which i already posted in my previous comment.
I also signed up using a new email id but i keep on getting 2999 for priority service
Regarding Old system, I think you have keep checking for appointments often to find one.
I would like to use the new system but the system is taking me to old link if i click premium service appointment through the link you gave. I am guessing if i simply click on "apply online" and not the premium service link , then i will land on the same page as you, so far it asked for basic questions e.g name and email address however still not asked about old or new service
Thanks

dilse4srk
Member of Standing
Posts: 337
Joined: Sun Jan 10, 2016 3:15 pm

Re: Premium Service appointment booking issue for ILR (LR)

Post by dilse4srk » Thu Nov 22, 2018 5:44 pm

i TRIED SIGNING UP WITH 3 separate email address but i am still taken to old premium service appointment page which is not the one i am looking for. Could anybody please paste the exact ULR here which we can use for the new system to apply SET LR application. I would like to go for 3068 fee. Please help here as its getting so frustrated. I even used different browser but no luck. Should i simple click on apply online under SET LR.
Please send me the link

mahmoudsayed86
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Posts: 20
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Re: Premium Service appointment booking issue for ILR (LR)

Post by mahmoudsayed86 » Thu Nov 22, 2018 6:29 pm

You simply need to apply online, this is t only way to get to the new service. Do NOT type or search “premium services”, just apply online:

https://visas-immigration.service.gov.uk/next

mahmoudsayed86
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Posts: 20
Joined: Thu Nov 22, 2018 12:54 pm
United Kingdom

Re: Premium Service appointment booking issue for ILR (LR)

Post by mahmoudsayed86 » Thu Nov 22, 2018 6:33 pm

aerobharath88 wrote:
Thu Nov 22, 2018 11:25 am
dilse4srk wrote:
Thu Nov 22, 2018 11:18 am
aerobharath88 wrote:
Thu Nov 22, 2018 11:10 am
hi all,

I attended my appointment yesterday at 10am at Birmingham core centre. Everything was over by 11am. I still haven't received any email on my decision :( Ita a super priority application. Im a bit nervous now.
I hope you get you decision soon, i will be very greatful if you could please comment on my questions earlier.
Also how much did you pay in total for this service?
thanks.

Payment amount: 3018.20 GBP
Set(O) Super Priority

I paid extra £35 for the document checking service although the case worker at the Birmingham Core Centre told me that they do it for free until January 2019.
Hi, I have one question please: do you know which date is considered the date of application? The date you submitted your online application or the date you personally went to your appointment?

Many tanks

Zara12
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Posts: 1
Joined: Thu Nov 22, 2018 11:29 pm
United Kingdom

Re: Premium Service appointment booking issue for ILR (LR)

Post by Zara12 » Thu Nov 22, 2018 11:37 pm

BO247 wrote:
Mon Jul 30, 2018 12:50 am
did you resolve the issue with ' you must answer this question to continue'?
I'm having the same problem :cry:

himanshuc
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Posts: 31
Joined: Tue Oct 16, 2018 1:22 pm
Mood:
India

Re: Premium Service appointment booking issue for ILR (LR)

Post by himanshuc » Fri Nov 23, 2018 12:48 pm

aerobharath88 wrote:
Tue Nov 20, 2018 1:27 pm
aerobharath88 wrote:
Tue Nov 20, 2018 1:19 pm
Mrunal wrote:
Mon Nov 19, 2018 8:01 pm
aerobharath88 wrote:
Mon Nov 19, 2018 12:11 pm


thanks.

I submitted my application and booked my appointment on 12/11/2018.

Yes, appointments were available from the very next day but at £100 for any slot of the week. Appointments beginning 19/11/2018 week were free of charge. I needed some days to collect my documents from the Bank. So i booked it on the 21st. I have uploaded all my documents on the Sopra Steria Website and just waiting to appear on the 21st. Im a bit nervous reading through some users saying they still haven't received their decisions even after a week. :(

I chose Birmingham only because it was a core centre where you would apparently expect things to go right. I live in London btw.
Hi,
Just had a few queries-
Did you fill form Set (O)?
You submitted the application on 12/11, & took an appt on 21st/11. I read on the website somewhere that you should take an appt within 5 days after u submit your application & if not they will send you reminder after 15 days. Is there a deadline by when you have to take an appt after submitting?
How was the process of uploading the documents? Did they show a checklist of any mandatory documents which have to be submitted or any sort of checklist or do we have to submit the documents which we feel are necessary?
At the core centres, do we the option of 24hour decision? What facilities are there at the core centres, i just know you get free appt there, but wanted to know if they also provide the 24hour decision at the core centres & any other extra services.
Can you please send a link of the new application form that you submitted. Can we start the application in advance (say a month before the 28days period) & save it or is that option not there?
Any other detail would be appreciated.

Thanks in anticipation.
[https://imgur.com/Z8ebDth

this is what you will see when you have made the payment. At this page you get to download the checklist and your copy of the submitted application.

Uploading documents was fairly simple. Just choose file and do it.
this is how the documents upload page will look like.

https://imgur.com/sYY1riy
Hi aerobharath88

Thanks for the Screenshot, so do we just upload all the documents in one tab as I see in the screenshot or there are multiple tabs based on categories? Many thanks

nomie200031
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Posts: 30
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Pakistan

Re: Premium Service appointment booking issue for ILR (LR)

Post by nomie200031 » Mon Nov 26, 2018 10:27 am

Morning Everyone,

Just to update everyone I have just received an official reply from UKVI front end services on my query for application date and appointment date which I think is more clearer now. I hope its helpful.

Good Morning

Appointments cannot be booked until the online application has been completed. All customers will be able to attend the new service within 5 working days.

You should not apply before you are eligible as the date of application is considered to be the day you submit your online application.

Many Thanks

Front End Services Team


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