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Premium upgrade timeline ILR

Please use this section of the board for queries about Indefinite Leave to Remain (ILR). However please use the EEA-route section for queries about the EEA-route equivalent of Permanent Residence (PR).


This section is relevant irrespective of whether current status is Tiered or Non-Tiered.

Moderators: Casa, JAJ, ca.funke, Amber, Zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, geriatrix, John, ChetanOjha, archigabe, push

KhanNW
Junior Member
Posts: 61
Joined: Sun Sep 11, 2016 6:39 am

Premium upgrade timeline ILR

Post by KhanNW » Tue Sep 27, 2016 6:41 am

Please share here if someone requested the premium upgrade of their postal application so the people can have an idea of how long it takes from request to a decision.

Premium upgrade requested: 19-09-2016
Upgrade provisionally accepted: 20-09-2016
As of 27-09-2016, no money has been deducted. I will update if/when I get a response from premium upgrade team.

KhanNW
Junior Member
Posts: 61
Joined: Sun Sep 11, 2016 6:39 am

Re: Premium upgrade timeline ILR

Post by KhanNW » Sat Oct 01, 2016 10:12 am

KhanNW wrote:Please share here if someone requested the premium upgrade of their postal application so the people can have an idea of how long it takes from request to a decision.

Premium upgrade requested: 19-09-2016
Upgrade provisionally accepted: 20-09-2016
As of 27-09-2016, no money has been deducted. I will update if/when I get a response from premium upgrade team.
As of 01-10-2016, no money has been deducted. Wait continues .........

It also suggests that this service may not be as fast as expected or shown on Home office website

helpingperson
BANNED
Posts: 485
Joined: Sat Aug 25, 2012 11:13 am

Re: Premium upgrade timeline ILR

Post by helpingperson » Mon Oct 03, 2016 7:11 am

Hello Khan,

Did you apply for ILR based on 10 years as postal application and then upgraded to fast track?

Were you eligible to apply for same day service?

Thank you.

KhanNW
Junior Member
Posts: 61
Joined: Sun Sep 11, 2016 6:39 am

Re: Premium upgrade timeline ILR

Post by KhanNW » Mon Oct 03, 2016 10:06 am

helpingperson wrote:Hello Khan,

Did you apply for ILR based on 10 years as postal application and then upgraded to fast track?

Were you eligible to apply for same day service?

Thank you.
Hi,

It was a postal SET (LR) application based on 10 years. I came in mid September 2006. My visa was expiring 28 days before 10 years. So I prefered to apply by post. Request to upgrade was accepted and still waiting for my file to arrive in PSC Liverpool. Thanks

mubasher
Newbie
Posts: 40
Joined: Thu Jan 12, 2012 11:13 pm
Location: london

Re: Premium upgrade timeline ILR

Post by mubasher » Tue Oct 04, 2016 9:15 pm

Hi guys need some help my bro applied for ILR IN Feb at peo Croydon which was refused in August.we submitted a fresh application of ILR on tier1 5 years basis after getting update from hmrc and paid all tax of about 9000£ can we upgrade from postal to PEO our application now ? Plz help who have any idea thanks.

KhanNW
Junior Member
Posts: 61
Joined: Sun Sep 11, 2016 6:39 am

Re: Premium upgrade timeline ILR

Post by KhanNW » Wed Oct 05, 2016 4:12 am

mubasher wrote:Hi guys need some help my bro applied for ILR IN Feb at peo Croydon which was refused in August.we submitted a fresh application of ILR on tier1 5 years basis after getting update from hmrc and paid all tax of about 9000£ can we upgrade from postal to PEO our application now ? Plz help who have any idea thanks.

Hi,

You can try by submitting premium upgrade form and by ticking in person option (£500). If accepted, you people will have to attend Liverpool PEO.

raj2323
Newly Registered
Posts: 14
Joined: Wed Oct 05, 2016 3:43 pm

Re: Premium upgrade timeline ILR

Post by raj2323 » Thu Oct 06, 2016 10:08 am

Postal application 18/08/2016
PAYMENT TAKEN 23/08/2016
Acknowledgement email received 31/08/2016
BRP letter date 30/08/2016
BRP done 02/09/2016
Premium postal upgrade request sent 28/09/2016
Provisionally accepted email received 29/09/2016
Auto generated email received -application will take up to 6 months - 30/09/2016

As of 6/10/16- No payment taken nor confirmation received for application is fully accepted for premium upgrade

KhanNW
Junior Member
Posts: 61
Joined: Sun Sep 11, 2016 6:39 am

Re: Premium upgrade timeline ILR

Post by KhanNW » Thu Oct 06, 2016 1:31 pm

raj2323 wrote:Postal application 18/08/2016
PAYMENT TAKEN 23/08/2016
Acknowledgement email received 31/08/2016
BRP letter date 30/08/2016
BRP done 02/09/2016
Premium postal upgrade request sent 28/09/2016
Provisionally accepted email received 29/09/2016
Auto generated email received -application will take up to 6 months - 30/09/2016

As of 6/10/16- No payment taken nor confirmation received for application is fully accepted for premium upgrade
Dear Raj,

Thank you for sharing your timeline. I do understand it is so painful as I am in the same situation.

I also applied same time as you on 18th of August. Then upgraded to premium on 19/09/2016. It has been 3 weeks and no money has been taken. It is obviously not in accordance with the information provided on UKVI website in terms of efficiency. While paying extra money, people expect a quicker decision. A month or more with upgrade does not make sense.

Just to let you know, i had sent an e-mail to inquire about the delay. I did got a response in 2 hours. It suggests that our files are not necessarily located in Liverpool. Their response clearified that if they don't recieve your file, they cant do much. No file mean no fee taken and no case processing. We have no option but to wait for our files to be arrive at PSC.

Also, I can not see any one getting a rsesult using premium upgrade service during August and September on this forum. The service and results were quicker in June as few posts here suggests. You, myself and another user have same issue that we all were told provisionally eligible and since weeks no progress.

Please update us if there is any change. We will also do the same. Good luck

raj2323
Newly Registered
Posts: 14
Joined: Wed Oct 05, 2016 3:43 pm

Re: Premium upgrade timeline ILR

Post by raj2323 » Thu Oct 06, 2016 4:07 pm

Khan,
Thanks for your reply. Going through the forum, I found the post below from bauzy, applied premium on 15/8/16- and he posted about his refusal on 30/9/16.
help wth ILR refusal

Postby bauzy » Fri Sep 30, 2016 7:26 pm

That's a month and half. I should have bite the bullet and pay £500 in first place for premium service. We can only hope their internal delivery system are back to normal and get our decisions soon. Thanks.

raj2323
Newly Registered
Posts: 14
Joined: Wed Oct 05, 2016 3:43 pm

Re: Premium upgrade timeline ILR

Post by raj2323 » Mon Oct 17, 2016 9:42 am

Khan,

Did you get a decision yet? Any further communication from premium upgrade team? For some reason, they are not replying any of my emails so far. thanks.

KhanNW
Junior Member
Posts: 61
Joined: Sun Sep 11, 2016 6:39 am

Re: Premium upgrade timeline ILR

Post by KhanNW » Mon Oct 17, 2016 1:34 pm

raj2323 wrote:Khan,

Did you get a decision yet? Any further communication from premium upgrade team? For some reason, they are not replying any of my emails so far. thanks.
Hi Raj,

I am still waiting for a decision on my application

eddiemurphy
Newly Registered
Posts: 12
Joined: Mon Oct 17, 2016 1:44 pm

Re: Premium upgrade timeline ILR

Post by eddiemurphy » Mon Oct 17, 2016 2:07 pm

i applied for set(LR) on 6/09/2016 and upgraded to premium service but still waiting for the money to be deducted from my account to this date. The premium service is the most pathetic service and their published service standard are no more than a funny joke and i would recommend people to pay £100 extra for PEO same day appointment to save time and hassle. My detailed timeline is as follows

postal application 6-09-2016
bio-metric letter recieved 17-09-2016 dated 15-09-2016
bio-metric info submitted 17-09-2016
premium upgrade requested 17-09-2016
auto replay sameday
response confirming provisional 19-09-2016
upgrade
enquired about progress by 27-09-2016
email
reply received confirming 27-09-2016
they are still waiting for file to
arrive at PSC liverpool

since then no response i tried to contact through email couple of times without getting any response back. I am afraid if they lost the case file as no response from them is like adding insult to injury.

KhanNW
Junior Member
Posts: 61
Joined: Sun Sep 11, 2016 6:39 am

Re: Premium upgrade timeline ILR

Post by KhanNW » Mon Oct 17, 2016 2:16 pm

eddiemurphy wrote:i applied for set(LR) on 6/09/2016 and upgraded to premium service but still waiting for the money to be deducted from my account to this date. The premium service is the most pathetic service and their published service standard are no more than a funny joke and i would recommend people to pay £100 extra for PEO same day appointment to save time and hassle. My detailed timeline is as follows

postal application 6-09-2016
bio-metric letter recieved 17-09-2016 dated 15-09-2016
bio-metric info submitted 17-09-2016
premium upgrade requested 17-09-2016
auto replay sameday
response confirming provisional 19-09-2016
upgrade
enquired about progress by 27-09-2016
email
reply received confirming 27-09-2016
they are still waiting for file to
arrive at PSC liverpool

since then no response i tried to contact through email couple of times without getting any response back. I am afraid if they lost the case file as no response from them is like adding insult to injury.
Hi,

It took my file to arrive at PSC 3weeks and 2 days. Though no decision yet. I would say the file will be sent from the storage definitely so dont worry. However, it is taking long time for some reason

eddiemurphy
Newly Registered
Posts: 12
Joined: Mon Oct 17, 2016 1:44 pm

Re: Premium upgrade timeline ILR

Post by eddiemurphy » Mon Oct 17, 2016 2:25 pm

Hi khannw. Bro How do you know your file actually arrived from storage. I mean have you had any email from them confirming this or did you contact by phone. Thanks

KhanNW
Junior Member
Posts: 61
Joined: Sun Sep 11, 2016 6:39 am

Re: Premium upgrade timeline ILR

Post by KhanNW » Mon Oct 17, 2016 2:29 pm

eddiemurphy wrote:Hi khannw. Bro How do you know your file actually arrived from storage. I mean have you had any email from them confirming this or did you contact by phone. Thanks
Missing money. But it has been 4 days after that
Last edited by KhanNW on Mon Oct 17, 2016 2:31 pm, edited 1 time in total.

eddiemurphy
Newly Registered
Posts: 12
Joined: Mon Oct 17, 2016 1:44 pm

Re: Premium upgrade timeline ILR

Post by eddiemurphy » Mon Oct 17, 2016 2:31 pm

I guess that is a good news then. Good luck I hope you get the good news soon

KhanNW
Junior Member
Posts: 61
Joined: Sun Sep 11, 2016 6:39 am

Re: Premium upgrade timeline ILR

Post by KhanNW » Mon Oct 17, 2016 2:36 pm

eddiemurphy wrote:I guess that is a good news then. Good luck I hope you get the good news soon

Thank you and hope you people too. From my experience, just need to wait as your e-mails to them wont make difference. I did the same and no replies except first e-mail asking me to wait. The file will come soon as you have nearly same time as me. Good luck

raj2323
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Posts: 14
Joined: Wed Oct 05, 2016 3:43 pm

Re: Premium upgrade timeline ILR

Post by raj2323 » Mon Oct 17, 2016 4:03 pm

Gents,
My account was deducted by £400 on 13/10/16, 11 working days after initial confirmation email,29/9/16. Hope we will get some feedback soon. Keep updating.

sarah888
Newly Registered
Posts: 17
Joined: Fri Sep 30, 2016 3:45 pm

Re: Premium upgrade timeline ILR

Post by sarah888 » Mon Oct 17, 2016 4:22 pm

I applied on the 27th September and was provisionally accepted and still ive heard nothing since and no money has been taken. The wait is really frustrating :( :( :( :( :(

KhanNW
Junior Member
Posts: 61
Joined: Sun Sep 11, 2016 6:39 am

Re: Premium upgrade timeline ILR

Post by KhanNW » Mon Oct 17, 2016 5:54 pm

[quote="sarah888"]I applied on the 27th September and was provisionally accepted and still ive heard nothing since and no money has been taken. The wait is really frustrating.

Hi Sarah,

I know it is a long wait as myself had to wait 24 days before money is deducted. There was not progress at all during last few weeks. Since the UKVI seems active now, I hope your file will arrive at PSC very soon.

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