Hi, just received an email from 'W&S Contingency Casework Document Return' for my dependant wife.But it doesn't confirm whether she has been shortlisted for biometric reuse or whether she should email or upload the documents or what is the next step.
We didn't upload any documents in UKVCAS site yet as was still waiting for the appointment, but have now started uploading the documents. One of the challenge is don't have a scanner at home so need to find a way to sign the third party consent form and scan the travel pages of her passport.
Application was submitted on 25th June 2020
Visa expired on 26th June 2020
Last Biometric was in June 2019
The email statement is below -
Dear Customer,
Thank you for your application for permission to stay in the UK.
We apologise for the inconvenience, however, due to the worldwide response to COVID-19, UKVI services are currently limited and we are not able to meet our usual service standards.
Although we would normally decide your application within six months from the date it was submitted, unfortunately this may not be possible in your case.
As global travel and public health restrictions begin to lift following coronavirus, Visa Application Centres (VACs) and UK Visa and Citizenship Application Centres (UKVCAS) are resuming services where local restrictions allow, it is safe, and both customers and staff are protected.
In order to provide services for our most vulnerable customers, Support Service Centres (SSCs) reopened a limited service from 20 April and UKVCAS commenced a wider phased resumption of services from 1 June 2020. However, given the impact across our whole network, this process will take time and not all UKVI services are going to be available immediately, or at full capacity.
Whilst UKVI has started to reopen some of its locations and services, this is not a full resumption of services. We will continue to take a steady and phased approach to ensure services can be delivered safely and effectively. Our priority is the safety of our customers and staff, to ensure we can deliver an effective service that meets public health guidelines.
As your application was submitted prior to your current grant of leave expiring, your current status within the United Kingdom has been extended by section 3C of the Immigration Act 1971. You do not need to do anything else at this stage and do not need to be concerned about your immigration status.
If you have applied to switch your status in respect of your employment or studies then please refer to the guidance on Gov.UK https://www.gov.uk/guidance/coronavirus ... -residents as you should be permitted to commence work / study prior to your application being decided, should you meet the conditions set out in the guidance.
We apologise for the delay in dealing with your application and for the inconvenience this is causing. Please be assured we will do all we can to make a decision on your case as quickly as possible.
We appreciate your patience at this time.
