Seems like even submitting a verified certificate may not work for us

. I have got this reply to my enquiry about submiting a verified certificate. I wonder if they r verifying everyones certificate how come only a handful of us r suffering.
The Passport Service apologises for the delay in having your documents verified.
As per previous email the department has the duty to verifiy the documents as standard procedure and therefore any further documents you wish to submit will still need to be verified via the same process. Please note every effort is being made to have this resolved in a timely manner.