Yesterday I received a very confusing email from UKVI indicating that there is missing data for my wife's application. But at the same time it indicates that if I haven't already submitted the supporting documents, please submit them within 5 working days. My wife had purchased the scanning facility in the VFS which meant that all the documents are scanned and reordered by VFS and send to the UK government with the application.
I am pasting the email below just make things clear and show how confusing this email is
Dear <<MISSING DATA FOR:>>## First Name ##
Regarding Visa Application: GWF000000000
Thank you for your online application which has been received at the UK Decision Making Centre. Your application is currently being prepared for consideration by an Entry Clearance Officer.
PLEASE NOTE: This email is to acknowledge receipt of your Settlement application, if you or your sponsor have not already submitted supporting documentation please ensure you follow the process listed below: UKVI is unable to consider your application without these documents.
Please ensure that your supporting documents are submitted within 5 working days of this email.
Your sponsor, agent or representative can submit supporting documents in the UK at various locations in person or by post for a fee. For further details, please refer to Option 3 and 4 in the link below:
https://www.vfsglobal.co.uk/en
If we do not receive your supporting documents within 5 working days your application will be processed based on the information provided in the Visa Application Form.
No further request for your supporting documentation will be issued.
With all correspondence please ensure you quote the above GWF reference number.
Yours sincerely,
UK Decision Making Centre
I can't understand whether this is a generic email sent to all applicants or whether VFS has failed to submit the documents with the application.
Many thanks in advance
