British Passport application processing timelines (only)

triademobile wrote:Hi All,

From individual experience:

1. What time of the day would you normally received the Printing Passport SMS?
2. Can it be more than a day later?

Thank you

1. I got it at 9:18 am this morning
2. It can be a day later as i got the sms today but the passport wasn't delivered today so I am hoping it's tomorrow.

I'm also in same situation, received SMS at 9:17am today. Hoping to get passport tomorrow . Will update you when I got the passport

absane wrote:

absane wrote:Passport for: Adult
Application Type: New (overseas... citizen by descent)
Method of application: Online
Date of application: May 13th 2014
Date application received by IPS: May 19th 2014 @ Liverpool office
Date of return of documents: Haven't received
Date of receipt of interview letter: Nothing
Date of Passport Appointment: Nothing
Date of Passport Receipt: (waiting)

As an update... I had my Uncle contact his MP and he said he would contact the Liverpool office to see what is going on with my application. It's been 53 days, or 7.5 weeks, and not a single word about my application from Liverpool aside from when they received it and that it is in the "examination process".

Update: Liverpool wrote me an e-mail saying that I need to fill out an application form. They said that the form I sent in (which came from the online submission site) had a signature on it that wasn't 100% inside of a box. They didn't specify if it was my signature or the signature of my counter-signer. Needless to say this is frustrating. Almost 8 weeks now and the first thing I hear from them is that I should do it again.

They gave me a reference number and the name of the person to address so I am pretty sure that once they get my application form they will look at my entire application fairly quickly.

absane wrote:

absane wrote:

Told you MP is the way to go. Hope you get it sorted mate.

BC_Applicant wrote:

triademobile wrote:Hi All,

From individual experience:

1. What time of the day would you normally received the Printing Passport SMS?
2. Can it be more than a day later?

Thank you

1. I got it at 9:18 am this morning
2. It can be a day later as i got the sms today but the passport wasn't delivered today so I am hoping it's tomorrow.

Thanks for the information. I hope your passport comes today. So your interview was on 11/07 right?

triademobile wrote: Thanks for the information. I hope your passport comes today. So your interview was on 11/07 right?

No my interview was on 12/07 Saturday at Victoria.

can some one tell me what time usually passport will be delivered by DX?

etoklem wrote:Update

Application Type: New
Method of application: Check and Send
Date of application: 03/06/2014
Date SMS Received: Not Yet
Date application received: Did an online enquiry and got a response today saying it was received at Peterborough office on 05/06
Date of return of documents:
Date of receipt of interview letter: Never (but got an email confirmation after chasing on 16/07)
Date of interview appointment: 19/07 at Reading Passport office
Date of SMS that Passport is being printed:
Date of Passport Receipt:

Called up the helpline again on 03002220000 this morning and told them this is my 6 weeks complete and have heard nothing. The guy was helpful and said I can call the interview line and book an appointment. I called up the interview line and they booked an appointment and sent me an email confirmation immediately. Looks like if I hadn't called them today - I would still be waiting ............

reddy009 wrote:can some one tell me what time usually passport will be delivered by DX?

Could be anytime during the day. They will leave a calling card if you are not home and then u can call / go on web and re-arrange.

BC_Applicant wrote:

reddy009 wrote:can some one tell me what time usually passport will be delivered by DX?

Could be anytime during the day. They will leave a calling card if you are not home and then u can call / go on web and re-arrange.

Thanks for your reply!

RE_G wrote:

muzammil1124 wrote:

RE_G wrote:Passport for: Adults (Wife and Self)
Application Type: First Adult (naturalised citizen)
Method of application: PO Check & Send (Glasgow)
Date of application: 30/05/2014
Date application received by IPS: 04/06/2014 (wife - Belfast); 06/06/2014 (self - Peterborough)
SMS received: 06/06/2014
Date of receipt of interview letter: 10/07 (wife); 15/07 (self)
Date of return of documents: 15/07 (both applicants)
Date of Passport Appointment: 14/07 (wife); 16/07 (self)
Date of Passport Printing SMS received: waiting
Date of Passport Receipt: Waiting

Notes: Wife's case resolved itself with a couple of calls to the Belfast Office (must say they were very good). Since there was no movement in my case at this point I raised it with my MP towards the end of Week 5. Not sure whether that helped but on Saturday (12/07) I received a call from the Peterborough Office who promised to send my Interview letter this week, failing which I was given a direct number to call the team handling it. Didn't have to call them at all since the interview letter arrived in the post today. Surprised both applicants' supporting documents were returned on the same day. I think the applications/supporting documents are centrally held and once the data is in their system, the case is palmed off to different offices. It probably doesn't matter which office handles the application

Hi Mate, which number did you call for Belfast Passport Office?

Thanks!

0845 601 9031

Thanks!!

When did you contact your MP and when did you get a response after that? Mine is also at Liverloop but it's been there since Mid-May.

I contacted my MP closer to 5 weeks. To be specific i contacted him on 03/07. I got my kids passport 2 days after contacting the MP.

Attended interview at Chelmsford Passport office. I was out of the building in 20 mins. Similar set of questions as posted by others. Overall a friendly atmosphere and was told if final checks are good, I should get the passport in 3-to-7 working days.

Thanks for help from all the members of the forum.

maximux79 wrote:Latest update

Application Type: New, first adult passport
Method of application: check and send post office
Date of application: 31/05/2014
Date SMS Received: Never received
Date of deduction of fees:
Date of return of documents: 11-July
Date of receipt of interview letter: 11-July
Date of interview appointment: 16-July
Date of SMS that Passport is being printed: Pending
Date of Passport Receipt: Pending


Application Type: New, first child passport
Method of application: check and send post office
Date of application: 31/05/2014
Date SMS Received: Never received
Date of deduction of fees:
Date of return of documents: 20-June
Date of receipt of interview letter: N/A
Date of interview appointment: N/A
Date of SMS that Passport is being printed: 19-June
Date of Passport Receipt: 20-June

Hi everyone.. so it is 6 weeks tomorrow that my passport will have been with them and yet to hear anything. Contacted my MP for the second time and they said that there is still nothing they can do as the passport office are concentrating on people that are going away in the next 7 days

lea123 wrote:Hi everyone.. so it is 6 weeks tomorrow that my passport will have been with them and yet to hear anything. Contacted my MP for the second time and they said that there is still nothing they can do as the passport office are concentrating on people that are going away in the next 7 days

Tell your MP that you need to travel by the beginning of next week as when contacting MP one should have a reason otherwise some MP offices are not very helpful. Make up a reason?

Further update
Passport for: Adults (Wife and Self)
Application Type: First Adult (naturalised citizen)
Method of application: PO Check & Send (Glasgow)
Date of application: 30/05/2014
Date application received by IPS: 04/06/2014 (wife - Belfast); 06/06/2014 (self - Peterborough)
SMS received: 06/06/2014
Date of receipt of interview letter: 10/07 (wife); 15/07 (self)
Date of return of documents: 15/07 (both applicants)
Date of Passport Appointment: 14/07 (wife); 16/07 (self)
Date of Passport Printing SMS received: 15/07 (wife)
Date of Passport Receipt: 16/07 (wife)

Passport delivered earlier in the morning (before 8 a.m.) No signature taken, just dropped it through the letter box!

BC_Applicant wrote:

lea123 wrote:Hi everyone.. so it is 6 weeks tomorrow that my passport will have been with them and yet to hear anything. Contacted my MP for the second time and they said that there is still nothing they can do as the passport office are concentrating on people that are going away in the next 7 days

Tell your MP that you need to travel by the beginning of next week as when contacting MP one should have a reason otherwise some MP offices are not very helpful. Make up a reason?

Unfortunately they already know i am travelling at the beginning of september, I may try them in 3 weeks time. But HOPEFULLY this mess would be sorted by then

Passport for: Adult
Application Type: First Adult (naturalised citizen)
Method of application: PO Check & Send (Manchester)
Date of application: 12/05/2014
Date application received by IPS: 13/05/2014 (Durham);
SMS received: 16/05/2014
Date of receipt of interview letter: 03/07/2014
Date of return of documents: 04/07/2014
Date of Passport Appointment: 14/07/2014
Date of Passport Printing SMS received: NEVER RECEIVED - got me worried!
Date of Passport Receipt: 16/07/2014


Thanks BC_Applicant for everything.

Thanks everyone for the support and information along this long journey. Good luck to those that are still waiting.

Looks like most people are getting it sorted in 6 weeks time.

Theresa May has kept her job in the re shuffle i don't know if its a good news or bad news

it appears that home office is hiring extra staff to deal with applications but it will be some time before it makes impact due to "training".

Best wishes to all those who have and are receiving their passports.

Passport for: Adult First Time
Application Type: New
Method of application: Camden Post Office C&S
Date of application: 5th June 2014
Date application received by HMPO: TBC
Date of return of documents: TBC
Date of receipt of interview letter: TBC
Date of Passport Appointment: TBC
Date SMS Received: TBC
Date of Passport Receipt: TBC

Update:
HMPO received on the 10th June. I wonder why it took that long to reach them. I thought the Post Office would send it as "Next Day Delivery", so they should have received on the 6th of June which is a Friday.

Anyway, called the 0300 number and was answered almost immediately. The agent told me that since it has been more than 3 weeks, he will contact the "progression team". Was put on hold for another 15 mins and then he told that he cannot get hold of them so he will email them and they will contact me within the next 24 hours.

Passport for: Adult
Application Type: First Adult (naturalised citizen)
Method of application: PO Check & Send (Bristol)
Date of application: 02/06/2014
Date application received by IPS: 04/06/2014 (Durham);
SMS received: Never
Date of receipt of interview letter: 15/07/2014 ( i called on 14 to chack status and booked interview for next day as staus moved from 'Awaiting examination)
Date of return of documents: 15/07/2014
Date of Passport Appointment: 15/07/2014
Date of Passport Printing SMS received: 16/07/2014
Date of Passport Receipt: Awaiting

I have been calling passpaort office (03 number) almost everyday from last 3 weeks as i have travel booked at end of month. I also tried contacting local MP by email and they called passport office but response i had from them was there's nothing they can do as this is first time application and has to go through security checks.

Few Tips if you in hurry:
- Keep calling passport office and try to get through to progress team or request a call back from progress team.
- You will come across some rude person on other side of phone but KEEP TRYINg again and again and you will get through to some helpfull people as well. No one will guerentee you that they will fast track your application but i think if its getting towards end of six weeks they might help it getting picked up and if its straight forward shouldnt take long time from there on.
- As soon as the status changes from 'Awaiting examination' to next status (dont remember what exactly, call interview booking helpline and they might be able to book you in ASAP based on your other details and give you your reference number.

Hope it helps.

etoklem wrote:

etoklem wrote:Update

Application Type: New
Method of application: Check and Send
Date of application: 03/06/2014
Date SMS Received: Not Yet
Date application received: Did an online enquiry and got a response today saying it was received at Peterborough office on 05/06
Date of return of documents:16/07/2014
Date of receipt of interview letter: Never (but got an email confirmation after chasing on 16/07/2014)
Date of interview appointment: 19/07/2014 at Reading Passport office
Date of SMS that Passport is being printed:
Date of Passport Receipt:

Called up the helpline again on 03002220000 this morning and told them this is my 6 weeks complete and have heard nothing. The guy was helpful and said I can call the interview line and book an appointment. I called up the interview line and they booked an appointment and sent me an email confirmation immediately. Looks like if I hadn't called them today - I would still be waiting
............

Update: Got back my supporting documents today - 16/07/2014 at my work address via DX Secure as I had requested both docs and passport at work address.

Can someone please confirm if DX do deliver passports over weekend [especially Saturday] ? Presuming the passports are dispatched by DX.

Regards

BC_Applicant wrote:

triademobile wrote:Hi All,

From individual experience:

1. What time of the day would you normally received the Printing Passport SMS?
2. Can it be more than a day later?

Thank you

1. I got it at 9:18 am this morning
2. It can be a day later as i got the sms today but the passport wasn't delivered today so I am hoping it's tomorrow.

Hi mate

did you get your passport today?

reddy009 wrote: Hi mate

did you get your passport today?

No Luck today. How about you?