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There's no free email address to contact UKVI, it is paid for either by sending an email or contact them.tshaikh82 wrote: ↑Sat Jan 23, 2021 5:44 pmHi , I sent an email for escalation to an email which i found online and searched it’s used by many applicant , not sure if this is an authentic email for UK visa ?
ukvigeneral@mailgb.custhelp.com
From my understanding, you have to pay to send them an email!
UKVI does not have a free email address where you can escalate your application. You have to email them using the link above and wait for them to contact you.