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Moderators: Casa, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha, archigabe
Many thanks Zimba for your help throughout. I received my successful decision today.
I contacted UKVI via customer service number, they said I have the right to ask for refund but I should call on 08448920232 and ask them. This turns out to be Sopra Steria number! This seems very strange because I thought the priority fees was something that UKVI had charged not Sopra Steria
Wow! I had same feeling when the agent said I should contact "third party" for priority service refund! Didn't seem right.