exchangeboy wrote:Call Inis today..i didnt got thru until 12.15pm...then waiting on call for 40 min...no answer...keep me on hold...then i hang-up the call. so anyone can suggest a approx time to call inis...it is hard to get thru..last week i didnt got thru..it was busy and busy...
i sent letter early this month..but reply sait only that application at advance stage of processing..
applied in sep 2007.sent add doc in feb 2009.
12:15 might have been a bit late already. They only answer the phone between 10am and 12:30 noon on Tuesdays and Thursdays. So, if they haven't answered your call by 12:25, I think there's no point in waiting on the phone as they won't take your call anymore.
There are several "strategies" for calling INIS. One is to call on the stroke of 10:00am. However, I think most people would tend to ring at this time. What I do is to try to ring at about 11:30, when most people have already called... However, there are still many, many people calling at this time.
So what I usually do is to ring from my mobile phone and from Skype at the same time, and try and retry as many times necessary. Some times I have used Skype, my mobile phone and my desk phone at work simultaneously!
Some times I redial for about 20 minutes before I'm placed in the queue. Once I'm in the queue, I just wait and stop trying on the other phone(s). But if it's already 12:25, I usually hang up as I don't think they'll be taking any more calls after that time.
Also, I've noticed somehting else... if you call early (say, before 11:00) the INIS person tends to be more helpful and more patient. But when it's 12:15 or later, they just want to get rid of you as soon as possible. They're probably longing to go for lunch!
Good luck on Thursday and don't forget to tell us how your call went. Oh, and another thing, usually you're able to get a bit more information when ringing on the phone than when writing.
LP
