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TNT courier bent my Naturalisation Certificate

A section for posts relating to applications for Naturalisation or Registration as a British Citizen. Naturalisation

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Simre
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Joined: Tue Aug 04, 2020 9:00 pm
United Kingdom

TNT courier bent my Naturalisation Certificate

Post by Simre » Wed Nov 03, 2021 12:44 pm

Last week I got my British passport, and today I just received my supporting documents containing my naturalisation certificate.

Instead of ringing the bell and handing it over, TNT decided to bend the envelope and post it through the door! Unfortunately the home office didn't use a "Do not bend" envelope when returning the documents, so this hasn't helped the situation at all.

I have kept the certificate in immaculate condition, and am so very annoyed now that it has a crease in the middle. Can anyone please tell me if the certificate is now classed as damaged/invalid?

Will the home office replace this free of charge, or will I have a chance of getting compensation from TNT?
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CR001
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Re: TNT courier bent my Naturalisation Certificate

Post by CR001 » Wed Nov 03, 2021 4:14 pm

It is not an issue. Mine has a fold line

You are overthinking!!
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.
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