My wife (she's Ukrainian, I'm a Polish national) has just received her passport via post - it was blank, meaning the permit was refused (as I understand). There was no refusal letter. She didn't receive a refusal letter by e-mail either.
She claims (and I don't know where she got this from, but I cannot convince her otherwise) that we need to pay for the refusal letter, as some additional option in our application. I understood that it was standard practice to give the refusal letter automatically.
First question: will we receive the refusal letter, and if so when is it likely?
Secondly: What are our options? Settled status is coming in in a few weeks. Can she apply as my wife from outside the UK on the grounds of me being here for X years? Should we reapply going through TLS centre again, or can we send evidence directly? I think they did a shoddy job of sending evidence.
Thank you all for your considerate replies!
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