EEA-2-6 MTHS OVER-HOW CAN I REACH TO HO TO MAKE COMPLAINTS?

HELLO,

I have made my EEA-2 Residence Card application 6 moths ago on 28thof March and called HO to see the process and was told that they can not give any info regarding the process.I am really frasturated with this and my Husband constantly has been calling and trying to get through to them.
Can someone advice me what to do best as the given time frame 6 months is already past?

Many thanks.

eylemy wrote:HELLO,

I have made my EEA-2 Residence Card application 6 moths ago on 28thof March and called HO to see the process and was told that they can not give any info regarding the process.I am really frasturated with this and my Husband constantly has been calling and trying to get through to them.
Can someone advice me what to do best as the given time frame 6 months is already past?

Many thanks.

Wait. It's the same for many others.

eylemy wrote:I am really frasturated with this and my Husband constantly has been calling and trying to get through to them.
Can someone advice me what to do best as the given time frame 6 months is already past?

There is no easy solution. Calling certainly does not help, so you can stop doing that. If you want to complain, I think you should talk to your MP. He/she can inquire about the state of the application, and he could even get something moving on the political level.

Complaints to the UKBA seem to be mostly useless, although there are some people that actually got a useful response.

As Wanderer said, the best thing is to wait.

Hi,
Thanks for your responses.My husband finally got on hold of someone, but no help, not even given any time frame!!!All we have to do is wait.I guess we will try the MP option, see how it works!
Your help is much appreciated.
Thanks.

Hi

I applied in february and sent in alot of compaint letters,, contacted solvit and wrote a letter to my MP. received a letter last week that htey are sorry for the delay and they can confirm the case is now decided and i will hear from the department soon.

My MP wrote to me as well that he has written to them. i called the home office today and they said its still under consideration.. bloody useless people dont even comunicate with each other.


lets hope will hear soon. dont know the result yet though but they say that it has been decided.

my husband applied in February, end of august we sent complaintletters by mail and email, as you can not really find out, who to contact. One week later they wrot us back, they are sorry for the delay and we should send our passports back, than it only should take 3weeks.
4 weeks are gone now, no news!! We try calling them, but of course all they say is: you have to wait!!
We sent another complaintletter this week, to the person who wrote us before to send the passports back. And to be on the safe side, we sent the complaint aswell by email.
But still, I have no idea how to speed them up or get any kind of information how long it takes and why!!!

I applied for residency as an Irish citizen (was told it would speed things up) alongside my husbands application as Non-EU citizen.

We sent our applications in at the end of February also. I received my passport back mid August, however we are still waiting on my husbands. I telephoned and they have also said his application is 'under consideration'. I asked what was there to consider as we had already been through a tribunal. He replied that it means it is still being processed and has no idea as to how long it will take.

Hi all,
I will write a compaint letter and see how it goes.Will fax them as well. I will pressure them as much as it goes.They actually know that is against law.
I lost my uncle, my mum is in a horrible situation , can not go and support her. it is just so horrible what they doing to our lives.

Does anyone know where to post this letter and if there is any fax number, i would appreciate.
Many thanks.

i applied for my residence card in feb and in sept, 7 months later i still had not heard anything. i rang the manchester no and they said they will resolve the issue in a week. i than rang ho, the 0870 no and i told them i needed to travel and that i'd like my passport back. they sent the residence card and passport within a week.

i applied for my residence card in feb and in sept, 7 months later i still had not heard anything. i rang the manchester no and they said they will resolve the issue in a week. i than rang ho, the 0870 no and i told them i needed to travel and that i'd like my passport back. they sent the residence card and passport within a week.

i applied for my residence card in feb and in sept, 7 months later i still had not heard anything. i rang the manchester no and they said they will resolve the issue in a week. i than rang ho, the 0870 no and i told them i needed to travel and that i'd like my passport back. they sent the residence card and passport within a week.

on the acknowledgement letter i received it says that the application will be decided in 6 months...from the forum i get that many people's applications have exceed that time frame....

does the 6months limit on the paper have any legal binding...?

has anyone made enquiries after the 6 months and mentioned specifically what the acknowledgement letter says...?

if yes.........than apart from waiting,calling etc etc is there any other feedback mechanism.....?

on the acknowledgement letter i received it says that the application will be decided in 6 months...from the forum i get that many people's applications have exceed that time frame....

does the 6months limit on the paper have any legal binding...?

has anyone made enquiries after the 6 months and mentioned specifically what the acknowledgement letter says...?

if yes.........than apart from waiting,calling etc etc is there any other feedback mechanism.....?

You requested your passprot to travel? Isnt the application withdrawn when you requeste the applicants passport back?

rogerex wrote:You requested your passprot to travel? Isnt the application withdrawn when you requeste the applicants passport back?

No the application is not withdrawn.

Plum70 wrote:

rogerex wrote:You requested your passprot to travel? Isnt the application withdrawn when you requeste the applicants passport back?

No the application is not withdrawn.

Hmm, this is interesting as I thought I read somewhere that application is withdrawn if you request passport back.

I have applied since July 2008 and thus have been waiting for about 10 months now. I really could do with a break OUTSIDE UK!

Chirurgie wrote:I have applied since July 2008 and thus have been waiting for about 10 months now. I really could do with a break OUTSIDE UK!

You can request your passport back and, if you are a non-visa national, can travel outside the UK without any problems. However, if you are a visa national, and assuming that your current visa is expired, you may find it near impossible to convince airline carriers or the UK Immigration that you are entitled to exit and re-enter the UK w/out a valid permit. Alternatively, you can apply for a EEA Family permit before returning to the UK. Take documents like a photocopy of your EU spouse's passport, marriage certificate, CoA, rental agreements, bank statements e.t.c... to support the application.

Plum70 wrote: You can request your passport back and, if you are a non-visa national, can travel outside the UK without any problems.

Hi Plum70. What nationality are you? When you say a non-visa national can travel outside the UK without problems does that mean re-entering the UK as well?

I am waiting for my residence card and it has now been over 6mths (I applied in October 2008). I need to travel in July and again in October. At this stage we (my husband and I) are considering we wont be able to go as we cannot make any plans until I know I can get back to the UK without any hassles.

As I am also working full-time in a professional position I do not have time to apply for another Family Permit as I only have so much annual leave.

I have read a couple of times on different forums that a non-visa national awaiting there Residence card should have no hassles re-entering the UK even with an expired Family Permit but how sure is it?? Have you done this?

I appreciate your help.

If the home office has exceeded the 6 month absolute maximum limit, then you should definitely complain. Waiting passively will not resolve the situation.

(1) contact Solvit -- http://eumovement.wordpress.com/help-eu-solvit/
(2) contact your MP and indicate the the home office has not responded within the legally required 6 months. Each MP usually has an assistant who deals with immigration matters and they have special secret phone numbers to phones in HO which are actually answered.
(3) write a letter to the home office and send it by special delivery. Be sure to indicate that you are aware of their legal requirement to process the application in 6 months and that has not been done.

Marchooska wrote:Hi Plum70. What nationality are you? When you say a non-visa national can travel outside the UK without problems does that mean re-entering the UK as well?

[...]

As I am also working full-time in a professional position I do not have time to apply for another Family Permit as I only have so much annual leave.

I have read a couple of times on different forums that a non-visa national awaiting there Residence card should have no hassles re-entering the UK even with an expired Family Permit but how sure is it?? Have you done this?

I appreciate your help.

If you do not need a visa to enter the UK you should have no problem with the check-in staff. The immigration officers cannot deny you either if you can proof your status. In fact, a non-visa national shouldn't need a FP in the first place.

I am not sure what you mean when you say you do not have time to apply for another FP. They are only available through a consulate abroad.

My legal reason to be staying and working full time in this country is as a "spouse of EEA National" and as such, even if I receive passport back (without permit), I will probably not be able to travel (can go abroad, returning to UK may be the problem!). Anyhow, after waiting a year now, I have to remain patient as not jeopardize application by passport withdrawal.

Chirurgie wrote:Anyhow, after waiting a year now, I have to remain patient as not jeopardize application by passport withdrawal. :(

Jeopardize your application? Is there something about the application that is particularly special or that you think is a problem?

You have a right to travel. Requesting the passport back is not unusual. Especially not when they are taking extra time to get organized.

Directive/2004/38/EC wrote:If the home office has exceeded the 6 month absolute maximum limit, then you should definitely complain. Waiting passively will not resolve the situation.

(1) contact Solvit -- http://eumovement.wordpress.com/help-eu-solvit/
(2) contact your MP and indicate the the home office has not responded within the legally required 6 months. Each MP usually has an assistant who deals with immigration matters and they have special secret phone numbers to phones in HO which are actually answered.
(3) write a letter to the home office and send it by special delivery. Be sure to indicate that you are aware of their legal requirement to process the application in 6 months and that has not been done.

I agree with you directives. This deliberate illegal action seems rampant.
These people think they are above the law.

In fact the newly release guidelines states that application should not even reach the 6 months maximum except there are serious public policy issues, or an investigation is on going.

None of these applies to the UK border agency I'm afraid.

The most cynical of their excuses is the foreign prisoners removal they are taking about.

Until someone takes them to court for damages they will not cease these practices.

I found their actions as illegal as the Irish's modification of the directive, before Metock bravely took them head on.

Goodness knows what the Irish would have done with the directive had Metock not unrelentingly pursued them

Directive/2004/38/EC wrote:

Chirurgie wrote:Anyhow, after waiting a year now, I have to remain patient as not jeopardize application by passport withdrawal.

Jeopardize your application? Is there something about the application that is particularly special or that you think is a problem?

You have a right to travel. Requesting the passport back is not unusual. Especially not when they are taking extra time to get organized.

It says in on the website that requesting back passport will result in withdrawal of application. Now that I am (hopefully) so close to completion, it would be silly to end up with resetting it.