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congrates matemhkhan wrote:Just wanted to let all hopefuls know that I had to spend the entire day of close to seven hours with my wife and two kids on May 29 at Croydon. Delays were due to incorrect reading of my wife's biometrics the first time and slow "computer system". Had to retake the biometrics just for her after were informed about this three hours later.
Staff was generally polite and patience. Queries from the Customer Service counter gave us some hope at the time we were losing all hope and update on biometrics as the day was passing by. Found out that once we give our biometrics, the results are forwarded online to the central authority which gives a go ahead to the staff at UKBA to proceed with the application. This approval, like in my case, could take hours.
At the end of the day, got the letter of approval which was worth the wait.
I provided earnings of part-time from four employers. Good organisation of my documents proved useful. I did get advice from this forum. I did not take any photocopies but the case work did ask for it to save time. It was 6 pm and she was the only one left at the office along with her supervisor.
Just a word of caution, while submitting documents, the case worker could ask some questions regarding your immigration history which at least I was not expecting. I stood corrected regarding my work and travel as a student in the UK ten years ago. These were just basic checks when my details came up on the case worker's screen.
When I was watching the case worker from the waiting area going through my documents before informing me about the decision, wished I could tape her as thats what keeps us all awake at night.
Wish everyone the best.
Keeping all experiences at one place.... This will give an idea to all, about Tier 1 Peo Experiences.....pkumar wrote:Hi,
Came on HSMP in 2008.
1st Extension: 2010 valid till 2013.
On the day
- Ground floor - checked the document .. send to First floor for payment.
- Payment made ... told to wait for ticket to be called.
- Ticket called by gentleman of indian origin ... he checked the document and sent me to Biometeric.
- Biometric done in 10 mins.
- told to wait for the ticket to be called.
- finally a case worker called.
- he was of african origin .... nice chap.
- told me if i was employed .. i said yes ... he said great .... told me if i have sheet with salary breakup and xerox .. said NO for both ...
he took 20 mins and told me he is approving it ....
- my visa is till July 2013 ... and i told him that i am expecting 3 years of extension .. never mind if it is from today .... he said "I think i can give only 2 years" ... "I said since i am on 2+3 . all my extension should be 3 years?" ... he went to senior and came back saying he can give only 2 years and that too from today ... he told me not to worry and that 2 years will give me 6 years in total and i have enough buffer needed ... He said his senior caseworker told him there is no such rule that extension period should be same for all extensions .. finally I gave up and said fine.
So it COMPLETELY depends on case worker ... I was observing case worker who do things in there own way and have own priority on what they want to see .. e.g. my case worker said he don't want P60 ... he is fine with bank statements and payslips .....
mannat wrote:Hi All,
Thank you very much for all your guidance seniors! It had been of great help.
Here is my experience:-
had my appointment today at 08:00AM, and here's my experience.
07:15: Reached Lunar house
07:30: Gate Opens
07:40: Completed security check
07:50: Officer on ground floor validated application form to check if the correct form was used and issued ticket number and instructed to make payment in 1st floor
08:00: Payment made on the first floor and waiting to be called.
08:15: Bio metrics taken
Now system goes slow and worst part is they dont even bother to make an announcement or anything and leave you in a dark room. when we ask them they get irritated and reply you shall be called when the bio metrics result come out.
Please note: please do not panic as Case workers are not assigned until Bio metrics result are been given to the senior Case worker. After this the case is assigned to a case worker for further application and documentation collection.
13:10: Called by case worker.She asked for token slip, payment receipt, passport, application form and photographs.
13:30: Called me to the counter to ask if I am employed or self employed. I was very well prepared and sorted with documementation with help of memeber on the forum. But i explained it all again. she was sort of confused, dont know why exactly. she consulted a senior and then was looking a bit satisfied. I knew what i am submitting is exactly as per UKBA Requirements and should not cause them trouble in any case.
15:20: After a long wait my ticket number was called and given the good news with the MAGIC WORD@ APPROVED
15:30: FREE for 3 years
A piece of advice for anyone going for PEO at Croydon, TRY HAVING AN EARLY MORNING APPOINTMENT
I was Tier 1 general visa exp : 02/7/12 now got 3yrs extn 02/7/15.
Employed plus self employed earnings.
I thank everyone for your kind help again
KASHIF830 wrote:Hi All,
Thank you very much for all of you.
Here is my experience:-
had my appointment today at 10:05AM, and here's my experience.
09:15: Reached Lunar house
09:30: Security man allowed inside the building
09:35 Completed security check
09:41: Officer on ground floor validated application form to check if the correct form was used and issued ticket number and instructed to make payment in 1st floor
10:10: Payment made on the first floor and waiting to be called on the same floor.
10:15: Another officer called my ticket number and checked forms and scanned photos than directed to the 2nd floor for BIOMAC.
10:45: BIOMAC officer called my number and took time 15 mins because we were two me and my wife, after finished I asked him how long time to be called by case worker he said atleast 30 mins I have to wait.
10:58: very very strange for us as we left BIOMAC room our ticket been called within 2 minutes after given BIOMAC. She asked me to give forms passports and supporting documents. she also asked me employed or self employed i told her only employee she was happy and asked me photo copies and I provided all copies to her.
Supporting documents provided;
Two types of evidence of earning:
1- 12 months bank statements (last one print from net and stamped form TSB bank as not received because of bank holidays)
2- Employer letter with 12 months breakdown salary
I did not provide anything for education as provided in initial application even she did not ask for them.
She said please come after 1;30 to 2;00 hours between as we were two my dependent as well. later we had some thing to eat and were sitting in front of her as in case she asked for any thing.
13:15: Called by case worker.She said that your leave to remain application has been approved. she gave me a paper to check details for BIO MAC card me and my wife checked all details were ok...
13:25: FREE for 3 years and left building. all staffs were very kindly and co-operated and polite as well.
I thank everyone for your kind help again
I PRAY FOR EVERYONE
KASHIF830 wrote:to longshit
sorry for late reply as I just received my and my wife BRP card today around 13:00 the issue date is 8 June 2012 as we had appointment of this that and expiry date is 16 June 2015. and my previous visa expiring on 16 June 2012, so they given us complete 3 years...
layman wrote:Dear forum members,
I had been to the Belfast PEO today(12th June) for my Tier 1 General extension application and had a very good experience.
My appointment was at 11 AM, single applicant. Arrived @ 10:30 and was let in after security checks. Mobile, keys, stapler were taken off and kept in a numbered plastic folder. Security asked me to wait in the reception area to be called for allocating a ticket number. Apart from the staff, hardly couple of souls were present in the PEO.
In 15 minutes, was allocated a ticket number. At @ 11 AM, was called to a window to submit the application form + supporting documents and was asked to wait.
In another 15 minutes, was called to inform that the documentation is in order(for a valid application) and was asked to make the payment. The lady said that she would need to take photocopies of all the documents and I offered her my set of photocopies which she was quite happy to take.
Payed by HSBC credit card(Mastercard). Payment went through without any issues. I had called the bank yesterday to inform about the big transaction, the agent told that as long the transaction is within the credit limit, it should not be declined and if there is any problem I could call the bank.
After 5 minutes, all the original documents, except the passport, were returned to me.
Was called for BRP in another 5 minutes.I asked the lady at the desk if the BRP system was functioning well. She said the system itself was Ok but was taking time to get back the results of all the checks that were performed on the internal systems after fingerprints/photograph were taken.
After another 5 minutes at @ 11:30 AM, was called by the case worker(a different lady than who took and validated the completeness of the documents). I thought that she had some queries on the documents since it was hardly 30 minutes after I had submitted them. Imagine my surprise when the Irish beauty said that everything is in order, my extension has been approved and handed over my passport to me!:D
She mentioned that she cannot physically give the approval letter immediately since the biometric results were not back due to systems being bit slow. She said the results would hopefully be back in the afternoon, the approval letter will be posted to me in the evening and that there was no point in me waiting there.
Chatted with another applicant for a while and was ready to leave when I remembered that I needed a reference number since I had to send my dependants applications by post in a day or two. Went back to the window to ask for it. The lady checked with the caseworker and told that the reference number will be available only when the results are back and the approval letter is printed. She said she will phone me once the reference number was available, hopefully by today evening.
Collected my belongings from the security desk and left the PEO at 11:40 AM; could not even finish 10 pages of the novel that I had carried with me in anticipation of atleast a couple hours wait - and I am fast reader
All in all, a fantastic experience at the Belfast PEO. Very cordial, courteous and professional staff!
Some additional details:
Single applicant, employed - had submitted salary slips and 12 months original bank statements + earning letters from 2 employers(additional documents). I had mentioned degree certificate in the application but forgot to give it, was never asked about it.
When the documents were handed back to me, I noticed that the employer letters were at the top, then the bank statements and the pay slips(corresponding to the employer letters) were relegated towards the end of the bunch. My guess is that it must have been easier for the caseworker to look at a single letter containing the earning figures(gross and net) instead of going through multiple payslips.
I have 3 dependants for whom I would be applying by post - to save money, ofcourse. I had taken the PEO route to take any anxiety out of the process + I would have the reference number for the dependant application + the dependant application will pass through (hopefully) quickly since the main application would already have been decided. Worst case, even if the decision was not made immediately at the PEO and no reference number was available, in any case the main application would have been decided before the dependants postal applications came for consideration.
Added later: Due to change in my employment last year, I had quite some tax overdue for FY 11-12 (Had to fill P46 since P45 not recd soon enough from previous employer). I had filed online tax return which states that I have time till 31-Jan-2013 to make the actual payment. I did not make the payment before this application due to maintenance fund requirements.
Will update the PEO experiences thread with timelines once I receive the approval letter and BRP.
This is a great forum. Thanks to the forum members and moderators for their guidance.