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BRP card return to home office . Why they send another letter for brp return. ?
Posted: Sat Oct 28, 2017 7:57 pm
by agathian
Hi All,
I did returned my brp card to Bristol BS20 1BT via recorded royal mail and I have proof / receipt etc. Now they sent letter asking my brp card returns, I'm confused.
Is something shame, scam or mis communication among home office departments ? Anyone faced same situation please share with me .
many thanks,
agathian
Re: BRP card return to home office . Why they send another letter for brp return. ?
Posted: Sat Oct 28, 2017 8:19 pm
by bruteforce
Just send them back the proof of postage (copy only) along with the copy of letter that you have received.
Re: BRP card return to home office . Why they send another letter for brp return. ?
Posted: Mon Oct 30, 2017 12:20 am
by agathian
thanks mate. strange things.. they sent letter to my old address and then over written new address, sent same letter this week. and now they sent civil penality letter.
sad part is I work monday to friday away from home and I saw letter friday night and saturday morning receiving penality letter. HO is faster to collect money rather then waiting for reply. very sad.
should I write to my local MP or any watchdog ?
any thoughts. ?
Re: BRP card return to home office . Why they send another letter for brp return. ?
Posted: Mon Oct 30, 2017 2:22 am
by bruteforce
You dont have to as long as you have proof of postage. Send them the proof and then wait what they say.
Re: BRP card return to home office . Why they send another letter for brp return. ?
Posted: Mon Oct 30, 2017 6:23 am
by Hstepper07
agathian wrote: ↑Mon Oct 30, 2017 12:20 am
thanks mate. strange things.. they sent letter to my old address and then over written new address, sent same letter this week. and now they sent civil penality letter.
sad part is I work monday to friday away from home and I saw letter friday night and saturday morning receiving penality letter. HO is faster to collect money rather then waiting for reply. very sad.
should I write to my local MP or any watchdog ?
any thoughts. ?
Hi, what exactly was stated in the penalty letter? Did you record the delivery so that you can use royal mail checking service to confirm delivery?
Re: BRP card return to home office . Why they send another letter for brp return. ?
Posted: Mon Oct 30, 2017 7:39 am
by agathian
today I will call and explain to them since they work only Mon - Fri
I will share the scan penality document soon.
many thanks,
Re: BRP card return to home office . Why they send another letter for brp return. ?
Posted: Mon Oct 30, 2017 7:27 pm
by agathian
I called and discussed.
they asked me send postal receipt / tracking id. All done and waiting for their reply.
thanks,