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Local council not received certificate yet
Posted: Sat Feb 24, 2024 4:40 pm
by l.reddy1994
I received my approval email last Monday (19th), on the email it said it takes a working day for the council go receive my certificate. I called on Friday and they still haven't received it. Has anyone had a similar experience? (Are there any approximate times?)
Who should I contact if the council hasn't received it within let's say another week?
Re: Local council not received certificate yet
Posted: Sat Feb 24, 2024 4:44 pm
by CR001
This is answered multiple times a week.
It takes time for the certificates to reach the council and for them to process for ceremonies etc. UKVI send certificates out in batches, likely only once a week.
Wait a week or two.
Re: Local council not received certificate yet
Posted: Sat Feb 24, 2024 5:46 pm
by contorted_svy
l.reddy1994 wrote: ↑Sat Feb 24, 2024 4:40 pm
I received my approval email last Monday (19th), on the email it said it takes a working day for the council go receive my certificate. I called on Friday and they still haven't received it. Has anyone had a similar experience? (Are there any approximate times?)
Who should I contact if the council hasn't received it within let's say another week?
It says to wait one working day for you to contact the council, not that it takes one working day for the certificate to get there. My council received my certificate 11 days before I got the email from HO Atlas. Give it another week and then contact the council again. You have 90 days to attend the ceremony so there is some time to sort it.
Re: Local council not received certificate yet
Posted: Sat Feb 24, 2024 5:49 pm
by contorted_svy
If in a week you get no news, you can review this recent thread
british-citizenship/council-or-ho-fault ... l#p2148387
Re: Local council not received certificate yet
Posted: Fri Mar 08, 2024 3:03 pm
by Kamal787
I'm in the same situation. approval email came on 26/02/2024. still no response from the council. I have requested the appointment online. not sure how long will it take to receive the cert from HO.
Re: Local council not received certificate yet
Posted: Fri Mar 08, 2024 3:14 pm
by contorted_svy
For me the certificate was received by the council 11 days before I received the email. Try to chase up with the council and the HO as it's been a couple weeks for you.
Re: Local council not received certificate yet
Posted: Fri Mar 08, 2024 3:32 pm
by razergd1
I called the council when I got the invite.
I asked them and they said they wait for the applicants to contact them. E.g. they don't notify the applicants (Gloucestershire).
Re: Local council not received certificate yet
Posted: Fri Mar 08, 2024 3:33 pm
by contorted_svy
You need to ask HO why the certificate hasn't been received yet. In the link I posted above there are some actions you can try to chase.
Re: Local council not received certificate yet
Posted: Mon Mar 11, 2024 1:42 pm
by Kamal787
Hi All,
Can’t get hold of the council citizenship department. Send an email from HO & Council last week no response yet. Not sure naturalisation cert was received by the council or not.
Re: Local council not received certificate yet
Posted: Mon Mar 11, 2024 2:03 pm
by contorted_svy
You need to chase both the council and HO.
Re: Local council not received certificate yet
Posted: Mon Mar 11, 2024 3:06 pm
by AmazonianX
Kamal787 wrote: ↑Mon Mar 11, 2024 1:42 pm
Hi All,
Can’t get hold of the council citizenship department. Send an email from HO & Council last week no response yet. Not sure naturalisation cert was received by the council or not.
You can get to the council I'm pwrson as last resort to try get hold of a number to call.