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Premium Application Confirmation Email Received... but

Posted: Tue Dec 18, 2012 9:45 am
by mynewid
Hi,

Yesterday, night after one hour of struggle and hiccups, luckily received email for SET (O) premium application in January end in Liverpool. I have received an email for this booking.

However, unfortunately, in UKBA "My Account" under my transactions, it shows there are no transactions are booked. I am still doubtful whether my appointment is booked or not. I tried to call up UKBA support number, but in vain, nobody is picking up.

Any ideas or experiences will be highly appreciated.

Kind Regards,

Posted: Tue Dec 18, 2012 10:40 am
by man4uni
Sometimes it takes time to get updated in their lazy system.

I would say stick with the email you have received. But make sure you keep contacting the UKBA office *just for your peace of mind*

Posted: Tue Dec 18, 2012 10:52 am
by wpilr_nov12
Send an email to ApplyOnlineE-Support@homeoffice.gsi.gov.uk with all the details you currently have, and ask them to confirm the appointment.