Premium Application Confirmation Email Received... but

[mynewid]

Hi,

Yesterday, night after one hour of struggle and hiccups, luckily received email for SET (O) premium application in January end in Liverpool. I have received an email for this booking.

However, unfortunately, in UKBA "My Account" under my transactions, it shows there are no transactions are booked. I am still doubtful whether my appointment is booked or not. I tried to call up UKBA support number, but in vain, nobody is picking up.

Any ideas or experiences will be highly appreciated.

Kind Regards,

[man4uni]

Sometimes it takes time to get updated in their lazy system.

I would say stick with the email you have received. But make sure you keep contacting the UKBA office *just for your peace of mind*

[wpilr_nov12]

Send an email to ApplyOnlineE-Support@homeoffice.gsi.gov.uk with all the details you currently have, and ask them to confirm the appointment.