My ILR Experience @ Croydon PEO on 12th March
Posted: Thu Mar 14, 2013 1:32 pm
Appointment Time: 9:40 AM
Reached HO at 9:00 AM
It was fine up-to our biometrics done at 11:15 AM
Caseworker called us at 12:05 PM for ILR application - after 10 minutes of initial assessment she looks happy and ask us to wait until she finishes the process.
At 1:02 PM she called us back to confirm that, she nearly done our case but there is an issue as they are experiencing delays in their Biometric background checks with National Database and the process might take up to 3 hours to complete. She told us to come back at 2:30 PM.
When we went back to caseworker at 2:30 PM - same story and again we were told to wait as the background Police checks systems failure has occurred and they are trying to restore the service and after that she can confirm what will my application outcome.
At 5:30 PM after 5 hours of long wait - finally they announced the system is still not restored and in some cases they might ask applicants to process their biometric again. It was a shocker and we were completely down after 5 hours of continuous wait.
In short they have now retained my application & passports and told us to wait for their return call which will be within 2 days - today is the 2nd day and we are not sure when Croydon PEO caseworkers process my application.
I have seen many people going back empty handed after they paid for this shit premium PEO service - Croydon PEO is worse and caseworkers don't bother about applicants - waiting area is not confortable at all.
Only 1 Biometric Desks opened out of 4 at a time - very slow process.
My lawer told to me about Croydon PEO as caseworkers are too lazy to process any applications - there was total 243 PEO appointments on 13th March at Croydon PEO and I can only 2/3 desks opens at a time to process 243 applicants. Its very busy out there - we paid a lot of money for visa application and in return they don't bother.
Still waiting for my decision... Share your experience please.
thanks
Reached HO at 9:00 AM
It was fine up-to our biometrics done at 11:15 AM
Caseworker called us at 12:05 PM for ILR application - after 10 minutes of initial assessment she looks happy and ask us to wait until she finishes the process.
At 1:02 PM she called us back to confirm that, she nearly done our case but there is an issue as they are experiencing delays in their Biometric background checks with National Database and the process might take up to 3 hours to complete. She told us to come back at 2:30 PM.
When we went back to caseworker at 2:30 PM - same story and again we were told to wait as the background Police checks systems failure has occurred and they are trying to restore the service and after that she can confirm what will my application outcome.
At 5:30 PM after 5 hours of long wait - finally they announced the system is still not restored and in some cases they might ask applicants to process their biometric again. It was a shocker and we were completely down after 5 hours of continuous wait.
In short they have now retained my application & passports and told us to wait for their return call which will be within 2 days - today is the 2nd day and we are not sure when Croydon PEO caseworkers process my application.
I have seen many people going back empty handed after they paid for this shit premium PEO service - Croydon PEO is worse and caseworkers don't bother about applicants - waiting area is not confortable at all.
Only 1 Biometric Desks opened out of 4 at a time - very slow process.
My lawer told to me about Croydon PEO as caseworkers are too lazy to process any applications - there was total 243 PEO appointments on 13th March at Croydon PEO and I can only 2/3 desks opens at a time to process 243 applicants. Its very busy out there - we paid a lot of money for visa application and in return they don't bother.
Still waiting for my decision... Share your experience please.
thanks