ADVICE NEEDED! Application sent months ago and 0 communciation from HO
Posted: Thu Apr 19, 2018 2:10 am
Hello,
We submited our EEA(PR) application online at the beginning of February, then used the European Passport Service at our local council to send the documents and they were received by HO a coupel of days later (checked on Royal Mail website). It's been 11-12 weeks and we haven't received anything at all. Now, checking the forums here, I read that people were receiving an email acknowledgment of their application after submitting the documents. Should we have received one too? Should I worry?
Also, today I requested our documents back because it's been so long and we will need them soon. The website where I requested the documents said that they would send a confirmation email but AGAIN we have not received anything!!
Please advise, I am panicking now thinking that HO has misplaced our application and documents and we'll have to start from scratch!
We submited our EEA(PR) application online at the beginning of February, then used the European Passport Service at our local council to send the documents and they were received by HO a coupel of days later (checked on Royal Mail website). It's been 11-12 weeks and we haven't received anything at all. Now, checking the forums here, I read that people were receiving an email acknowledgment of their application after submitting the documents. Should we have received one too? Should I worry?
Also, today I requested our documents back because it's been so long and we will need them soon. The website where I requested the documents said that they would send a confirmation email but AGAIN we have not received anything!!
Please advise, I am panicking now thinking that HO has misplaced our application and documents and we'll have to start from scratch!