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Hi Lisaanduk was there any other communication from the HO prior to this request for your card details? They haven't acknowledged receipt of my application at all and it's been a few weeks.Lisanduk wrote: ↑Tue Mar 13, 2018 11:30 pmI messed up and didn't provide all my debit card details. I was contacted by email to provide the missing details. Check your junk mail regularly as that is where i found mine - it appears as PMExceptionsTechnical. That was 3 weeks ago and still no money taken off account so as noted by others, patience is the key with the HO!
Ahhhh same!! Thank you for your reply! I emailed enquiring if the documents had been received and the form email reply that answers all the possible questions one might email with says they will confirm receipt within 6-8 WEEKS. Oye.Lisanduk wrote: ↑Thu Mar 15, 2018 10:35 pmI had an email saying the application had been received along with a reference number around the time it would have arrived in the UK from the USA. If you look back on the timeline for UKM applications there are so many different experiences!! I was hoping for a couple of months turnaround but that's not happening. Hope you hear soon![]()
sarlouisesmith wrote: ↑Fri Mar 16, 2018 3:19 pmAhhhh same!! Thank you for your reply! I emailed enquiring if the documents had been received and the form email reply that answers all the possible questions one might email with says they will confirm receipt within 6-8 WEEKS. Oye.Lisanduk wrote: ↑Thu Mar 15, 2018 10:35 pmI had an email saying the application had been received along with a reference number around the time it would have arrived in the UK from the USA. If you look back on the timeline for UKM applications there are so many different experiences!! I was hoping for a couple of months turnaround but that's not happening. Hope you hear soon![]()
The information in that automated reply email is actually helpful; I can't understand why it isn't available anywhere else.
The biometrics was set up via emails to pick which center I wanted to go to, then they made the appointment.AngelaHawkes wrote: ↑Thu Apr 05, 2018 11:17 pmHello everyone,
This board has been very helpful! Thanks to all who have posted.
My application was received and the money taken from the account about three weeks ago. I'm wondering if people received their request for biometrics through an emailed letter or through the postal service. I haven't gotten anything yet, and yes I'm getting impatient. Is the letter or email from the UK or a US address?
Also, in my confirmation email there is an email address for questions and FAQs? Has anyone ever queried them through this?
Thank you!
AngelaHawkes wrote: ↑Fri Apr 06, 2018 12:36 amsarlouisesmith wrote: ↑Fri Mar 16, 2018 3:19 pmAhhhh same!! Thank you for your reply! I emailed enquiring if the documents had been received and the form email reply that answers all the possible questions one might email with says they will confirm receipt within 6-8 WEEKS. Oye.Lisanduk wrote: ↑Thu Mar 15, 2018 10:35 pmI had an email saying the application had been received along with a reference number around the time it would have arrived in the UK from the USA. If you look back on the timeline for UKM applications there are so many different experiences!! I was hoping for a couple of months turnaround but that's not happening. Hope you hear soon![]()
The information in that automated reply email is actually helpful; I can't understand why it isn't available anywhere else.
Hi,
Could you tell me the email you used. I used this one - the one in the email - and it came back undeliverable:ukbanationalityenquiries@homeoffice.gsi.gov.uk
Thank you!
Thank you! That makes me feel better. I'll keep you posted on this. Looking back at the timelines it seems like everyone heard from biometrics within about two weeks after acknowledgement.sarlouisesmith wrote: ↑Mon Apr 09, 2018 4:06 pmHey there Angela! I'm sorry for the delayed response.
I have also been waiting for the biometrics request.
They received my packet on March 6 but didn't take the money from my account until March 22. They finally acknowledged receipt of the application on March 26. I haven't heard anything yet re: biometrics.
I used the email address: nationalityenquiries@homeoffice.gsi.gov.uk and that's when they replied back with an automatic email with a list of topics/faqs. I later received a standard form response to the same query on the same day they sent my acknowledgment email with my Case ID#.
I will also keep you updated because it seems like we applied around a similar time. I have yet to hear anything since they took the the fee. Seems like it’s slower to start than what it has been?AngelaHawkes wrote: ↑Mon Apr 16, 2018 2:59 amThank you! That makes me feel better. I'll keep you posted on this. Looking back at the timelines it seems like everyone heard from biometrics within about two weeks after acknowledgement.sarlouisesmith wrote: ↑Mon Apr 09, 2018 4:06 pmHey there Angela! I'm sorry for the delayed response.
I have also been waiting for the biometrics request.
They received my packet on March 6 but didn't take the money from my account until March 22. They finally acknowledged receipt of the application on March 26. I haven't heard anything yet re: biometrics.
I used the email address: nationalityenquiries@homeoffice.gsi.gov.uk and that's when they replied back with an automatic email with a list of topics/faqs. I later received a standard form response to the same query on the same day they sent my acknowledgment email with my Case ID#.
Hi Angela,AngelaHawkes wrote: ↑Thu Apr 05, 2018 11:17 pmHello everyone,
This board has been very helpful! Thanks to all who have posted.
My application was received and the money taken from the account about three weeks ago. I'm wondering if people received their request for biometrics through an emailed letter or through the postal service. I haven't gotten anything yet, and yes I'm getting impatient. Is the letter or email from the UK or a US address?
Also, in my confirmation email there is an email address for questions and FAQs? Has anyone ever queried them through this?
Thank you!
Hi,sarlouisesmith wrote: ↑Tue May 01, 2018 3:04 pmHi Angela,AngelaHawkes wrote: ↑Thu Apr 05, 2018 11:17 pmHello everyone,
This board has been very helpful! Thanks to all who have posted.
My application was received and the money taken from the account about three weeks ago. I'm wondering if people received their request for biometrics through an emailed letter or through the postal service. I haven't gotten anything yet, and yes I'm getting impatient. Is the letter or email from the UK or a US address?
Also, in my confirmation email there is an email address for questions and FAQs? Has anyone ever queried them through this?
Thank you!
Have you received any updates? About a week ago I finally received an email re: biometrics appt and yesterday I received the appt confirmation for next week in Buffalo. I just wanted to check in to see if you had received anything yet and to assure you it's coming!![]()
Okay, I just scrolled back and saw where you listed your dates.AngelaHawkes wrote: ↑Sun May 06, 2018 4:55 pmHi,sarlouisesmith wrote: ↑Tue May 01, 2018 3:04 pmHi Angela,AngelaHawkes wrote: ↑Thu Apr 05, 2018 11:17 pmHello everyone,
This board has been very helpful! Thanks to all who have posted.
My application was received and the money taken from the account about three weeks ago. I'm wondering if people received their request for biometrics through an emailed letter or through the postal service. I haven't gotten anything yet, and yes I'm getting impatient. Is the letter or email from the UK or a US address?
Also, in my confirmation email there is an email address for questions and FAQs? Has anyone ever queried them through this?
Thank you!
Have you received any updates? About a week ago I finally received an email re: biometrics appt and yesterday I received the appt confirmation for next week in Buffalo. I just wanted to check in to see if you had received anything yet and to assure you it's coming!![]()
Congrats! Thank you for the update. I have not yet received anything. May I ask on what date you got email confirmation on your application. My date was March 22.
I'll post here when I get an appointment...hopefully soon.
I really appreciate your update!!