Home Office Decision letter

[ritapanam]

Dear all,
My spouse visa was refused initially and later on won the appeal from first tier tribunal. Two weeks before I recieved my brp card from Home office. Please note that when Home office refused my visa mistakenly they return my passport with other documents. In general they keep the passport.Till today I haven't received the Decision or approval letter from home office. I phoned several times and they keep saying already send the letter two weeks before. My question is where should I write to get the decision letter? . Could you guys also guide me template of the letter? I found one address which is
POST DECISION CASEWORKER UNIT
UKVI
PO-3468
SHEFFIELD 
S38WA
Thanks
Rita panam

[ritapanam]

Dear Gurus or Moderators,
Could you answer my questions and guide me please?

[ritapanam]

Is there anyone to answer my question????????????
I think no one interested of my topics.

[noajthan]

Is there anyone to answer my question????????????
I think no one interested of my topics.

Easy tiger!
It's getting late on a bank holiday weekend.

Members are walking the dog, finishing the washing up, painting toenails &/or catching up with Game of Thrones etc etc.

If/when a member is available who has something to add then they surely will.
Stand by.