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If you had sent them with prepaid return envelope then try to track its status tooDharan001 wrote: ↑Thu Jun 20, 2019 3:06 pmHello. I sent in my application form for BRP on 11/06/2019 to Home office PO Box 502, Durham, DH99 1WG. However, when I checked tracking, it showed that it had been diverted to Sheffield and been collected from Sheffield Delivery Office. So, I called Home office to ask about it and they told me that all the Biometric Resident Permit applications are to be made online. And to write a letter to Home office PO Box 502, Durham, DH99 1WG asking them to return my documents back to me. Has anyone faced this sort of problem before?