Hi,
Feedback on my ILR application.
I applied for ILR SET M. The realised that I do not qualify for SET M as I cannot combine PBS time with FLR M. Then varied my SET M application to SET LR
Stressful time but got ILR approved!
See my time line bow
SET M
SUPER PRIORITY SERVICE

20th May - Application submitted online

23rd May - Biometric appointment and documents provided

24th May - receive automated delay email saying that ‘complex issues and application will not be processed within the 24 hour target’

28th May - send email to case worker on
UKVISETM@homeoffice.gov.uk (no response)

28th May - Phone UKVI CONTACT CENTRE. They took my details and said somebody will phone me back with update.

29th May - received automated email progress update from UKVI CONTACT CENTRE saying ‘We aim to complete all applications within the 24-hour service standard. However, where we are not able to do this we will complete the application as quickly as possible and refund the super priority visa fee where appropriate’

4th June - Phone UKVI CONTACT CENTRE - Follow up call. They Informed me high volume of application causing the delay.
HO will let me know if they require any additional info. Employer can phone above number to check right to work.

6th Jun - send 2nd email to case worker on
UKVISETM@homeoffice.gov.uk (no response)

11th Jun - send escalation email to my MP asking to assist.

17th June - Phone UKVI CONTACT CENTRE - Follow up call. They informed that they cannot help since it has not been 4 weeks since I received the automated email response (29th May)
Varied from SET M to SET LR
SUPER PRIORITY SERVICE

21st June - Application submitted online

22nd June - Biometric appointment and documents uploaded

25th June - ILR SET (LR) approval email received - “Application for leave has now been granted”

27th June - ILR Decision letter received from Home Office

1st July - DX 1st Delivery attempt of BRP

3rd July - Visa fee refund for SET (M) application

4th July - DX delivery scheduled