Hi everyone,
I have applied for Naturalisation more than 6 months ago and still have not received a decision on my case. I rang UKVI and they sent me an email later on as below:
Dear xxxxxxxx,
Thank you for contacting UKVI Contact Centre.
Our records show your application has not yet been completed.
We are unable to advise when a decision will be made but you will be notified in writing once made. Until such time, we are unable to assist further. Should the caseworker require further information and/or documents they will contact you.
We are sorry we cannot be of further assistance at this time.
Has anyone else had the same experience and any advice what I should do? I am beyond frustrated that my application has taken so long and there is literally no communication channel between applicants and their case worker.
Many thanks in advance for your help.
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