Not received my passport from INIS?

[Lost991697]

Hey guys, freaking out a little here.

My application for renewal of my visa was approved Saturday, 3rd October. In the email, they said I’d receive my IRP within 5-10 working days, and my passport within 2-3 working days. I received my IRP on the 9th, but still waiting for my passport. I put in the tracking number on An Post but says they haven’t received my package yet.

Not quite sure what to do here...

[TryllZ]

Hey guys, freaking out a little here.

My application for renewal of my visa was approved Saturday, 3rd October. In the email, they said I’d receive my IRP within 5-10 working days, and my passport within 2-3 working days. I received my IRP on the 9th, but still waiting for my passport. I put in the tracking number on An Post but says they haven’t received my package yet.

Not quite sure what to do here...

I doubt there is need to panic, I received email of processing completion on 9th Sep, received passport 15th Sep, for some days it kept on showing AnPost did not receive the package, I just happened to have checked AnPost on 15 Sep morning showing its ready to be delivered in the evening.

I'm yet to receive my IRP (its been over a month, one guy received in 2 months).

If you go through this forum ireland/online-irp-card-renewals-for-ev ... 03079.html you'll notice people are receiving passports and IRP in varying patterns, some receiving both the same day, others differently.

[littlerr]

It is quite late to be honest but I'd wait for another week or so. If it doesn't arrive by then, send an email to INIS and also call An Post customer service.

[TropicalTornado]

Same here. Got the "application processed" email on 7th Oct and got my IRP card today but no passport back yet.

[Lost991697]

^^ I e-mailed them on Monday and got my passport on Tuesday of this week. So just hang in there, you should get it soon!

[Mtk11]

Hi , I got processed email on 16th Oct but the passport anpost tracking number isnt activated yet , has everyone got the passport ? How long it can take

[TryllZ]

Hi , I got processed email on 16th Oct but the passport anpost tracking number isnt activated yet , has everyone got the passport ? How long it can take

Currently its about 6-7 days more or less.

[gray312ng]

Am in the same boat, mailed them today and they replied they have a backlogs of deliveries and I should exercise patience

[Mtk11]

@gray312ng, when you got processed mail ? And did you get IRP . Technically as per other people timeline I should have got IRP today but haven't yet .

[finalversion_2k]

Hey guys, freaking out a little here.

My application for renewal of my visa was approved Saturday, 3rd October. In the email, they said I’d receive my IRP within 5-10 working days, and my passport within 2-3 working days. I received my IRP on the 9th, but still waiting for my passport. I put in the tracking number on An Post but says they haven’t received my package yet.

Not quite sure what to do here...

I doubt there is need to panic, I received email of processing completion on 9th Sep, received passport 15th Sep, for some days it kept on showing AnPost did not receive the package, I just happened to have checked AnPost on 15 Sep morning showing its ready to be delivered in the evening.

I'm yet to receive my IRP (its been over a month, one guy received in 2 months).

If you go through this forum ireland/online-irp-card-renewals-for-ev ... 03079.html you'll notice people are receiving passports and IRP in varying patterns, some receiving both the same day, others differently.

@TryllZ : I'm in same boat as you, waiting for IRP.. received passport on 6 Oct, and it still showing on Anpost (We have your post and are getting it ready for delivery) .. When I received passport there was small paper, 'if you don't received your IRP in 10 days please contact on XYZ email address'.. so I also sent them email.

would you please update us when you receive your IRP.. Thanks,

[TryllZ]

@TryllZ : I'm in same boat as you, waiting for IRP.. received passport on 6 Oct, and it still showing on Anpost (We have your post and are getting it ready for delivery) .. When I received passport there was small paper, 'if you don't received your IRP in 10 days please contact on XYZ email address'.. so I also sent them email.

would you please update us when you receive your IRP.. Thanks,

Here is an update, I emailed Burgh Quay about a week back asking about IRP not received, they replied back as follows.

I acknowledge receipt of your email regarding renewal of your permission.

Please email Permission Renewals Unit at reentryqueries@justice.ie
regarding this matter.

Please note that reentryqueries@justice.ie have received a large amount of
emails regarding renewal applications. You can expect a delay in receiving
a reply, I cannot provide you with a timeframe.

Please do not email burghquayregoffice@justice.ie again regarding this
matter

So I emailed reentryqueries@justice.ie, and this is their auto-reply.

You have emailed the Re-entry Visa and Registration Renewals Unit, on
reentryqueries@justice.ie.

** WE DEAL SPECIFICALLY WITH QUERIES RELATING TO RE-ENTRY VISA'S AND
ON-LINE REGISTRATION RENEWALS. WE WILL NOT RESPOND TO YOUR QUERY IF IT
RELATES TO OTHER AREAS OF INIS. PLEASE BE MINDFUL OF THIS, WHEN EMAILING
THIS ADDRESS **

**Please note Re-entry Visa and On-line Registration Renewal applications
are STRICTLY A POSTAL SERVICE ONLY. Due to ongoing covid-19 restrictions,
staff will not deal directly with the public under any circumstances. If
you have a query, please email us at the address above.

Queries relating to the REGISTRATION OFFICE (For example: Delayed or
Returned IRP/GNIB cards, QUERIES CONCERNING REMAINDER OF PERMISSION ON
PASSPORTS, first time registration appointments, requests for extension of
permission - (please email: burghquayregoffice@justice.ie)

So I emailed again to Burgh Quay informing them the above, no reply as of yet.

[TropicalTornado]

Am in the same boat, mailed them today and they replied they have a backlogs of deliveries and I should exercise patience

How did you guys managed to get a reply from a them? There was a mistake in my IRP card and I sent them an email on 14th October and still no reply.

[finalversion_2k]

@TryllZ : I'm in same boat as you, waiting for IRP.. received passport on 6 Oct, and it still showing on Anpost (We have your post and are getting it ready for delivery) .. When I received passport there was small paper, 'if you don't received your IRP in 10 days please contact on XYZ email address'.. so I also sent them email.

would you please update us when you receive your IRP.. Thanks,

Here is an update, I emailed Burgh Quay about a week back asking about IRP not received, they replied back as follows.

I acknowledge receipt of your email regarding renewal of your permission.

Please email Permission Renewals Unit at reentryqueries@justice.ie
regarding this matter.

Please note that reentryqueries@justice.ie have received a large amount of
emails regarding renewal applications. You can expect a delay in receiving
a reply, I cannot provide you with a timeframe.

Please do not email burghquayregoffice@justice.ie again regarding this
matter

So I emailed reentryqueries@justice.ie, and this is their auto-reply.

You have emailed the Re-entry Visa and Registration Renewals Unit, on
reentryqueries@justice.ie.

** WE DEAL SPECIFICALLY WITH QUERIES RELATING TO RE-ENTRY VISA'S AND
ON-LINE REGISTRATION RENEWALS. WE WILL NOT RESPOND TO YOUR QUERY IF IT
RELATES TO OTHER AREAS OF INIS. PLEASE BE MINDFUL OF THIS, WHEN EMAILING
THIS ADDRESS **

**Please note Re-entry Visa and On-line Registration Renewal applications
are STRICTLY A POSTAL SERVICE ONLY. Due to ongoing covid-19 restrictions,
staff will not deal directly with the public under any circumstances. If
you have a query, please email us at the address above.

Queries relating to the REGISTRATION OFFICE (For example: Delayed or
Returned IRP/GNIB cards, QUERIES CONCERNING REMAINDER OF PERMISSION ON
PASSPORTS, first time registration appointments, requests for extension of
permission - (please email: burghquayregoffice@justice.ie)

So I emailed again to Burgh Quay informing them the above, no reply as of yet.

well thats really stupid and un-organized immigration department.. all what they do to make people suffer.. now soon christmas time and people will have to go back to their countries.. but because of their current processing speed.. 100's will stuck here..

I'll also send email to 'reentryqueries@justice.ie' and will see what happened then.

[finalversion_2k]

@TryllZ : I'm in same boat as you, waiting for IRP.. received passport on 6 Oct, and it still showing on Anpost (We have your post and are getting it ready for delivery) .. When I received passport there was small paper, 'if you don't received your IRP in 10 days please contact on XYZ email address'.. so I also sent them email.

would you please update us when you receive your IRP.. Thanks,

Here is an update, I emailed Burgh Quay about a week back asking about IRP not received, they replied back as follows.

I acknowledge receipt of your email regarding renewal of your permission.

Please email Permission Renewals Unit at reentryqueries@justice.ie
regarding this matter.

Please note that reentryqueries@justice.ie have received a large amount of
emails regarding renewal applications. You can expect a delay in receiving
a reply, I cannot provide you with a timeframe.

Please do not email burghquayregoffice@justice.ie again regarding this
matter

So I emailed reentryqueries@justice.ie, and this is their auto-reply.

You have emailed the Re-entry Visa and Registration Renewals Unit, on
reentryqueries@justice.ie.

** WE DEAL SPECIFICALLY WITH QUERIES RELATING TO RE-ENTRY VISA'S AND
ON-LINE REGISTRATION RENEWALS. WE WILL NOT RESPOND TO YOUR QUERY IF IT
RELATES TO OTHER AREAS OF INIS. PLEASE BE MINDFUL OF THIS, WHEN EMAILING
THIS ADDRESS **

**Please note Re-entry Visa and On-line Registration Renewal applications
are STRICTLY A POSTAL SERVICE ONLY. Due to ongoing covid-19 restrictions,
staff will not deal directly with the public under any circumstances. If
you have a query, please email us at the address above.

Queries relating to the REGISTRATION OFFICE (For example: Delayed or
Returned IRP/GNIB cards, QUERIES CONCERNING REMAINDER OF PERMISSION ON
PASSPORTS, first time registration appointments, requests for extension of
permission - (please email: burghquayregoffice@justice.ie)

So I emailed again to Burgh Quay informing them the above, no reply as of yet.

Not sure you heard back from them, but I received email from Burgh Quay and requesting some more information. below are details they ask me to send.

Full name:
Full Postal Address:
GNIB/IRP number (six/seven digit number found written in your passport or
on your receipt of payment ):
Phone number:
email address:
Date you registered your permission:

[TryllZ]

Not sure you heard back from them, but I received email from Burgh Quay and requesting some more information. below are details they ask me to send.

Full name:
Full Postal Address:
GNIB/IRP number (six/seven digit number found written in your passport or
on your receipt of payment ):
Phone number:
email address:
Date you registered your permission:

I guess depends on who receives the email, I had sent IRP related information in my email.

No reply received thus far.

[Mtk11]

My passport tracking number was activated on 24 Oct and on27th Oct morning , it started showing out for delivery . However it's noon and I haven't received my passport yet . What should I do now ?

[Mtk11]

Just got passport , however didn't receive IRP , have received one note that IRP is being send by swift post and will come in 10 working days .

[finalversion_2k]

Not sure you heard back from them, but I received email from Burgh Quay and requesting some more information. below are details they ask me to send.

Full name:
Full Postal Address:
GNIB/IRP number (six/seven digit number found written in your passport or
on your receipt of payment ):
Phone number:
email address:
Date you registered your permission:

I guess depends on who receives the email, I had sent IRP related information in my email.

No reply received thus far.

surprisingly I replied and again they quickly respond me back with..

'I have forwarded your email to the team processing these requests.

Please note that the Registration Office has received a large amount of
emails regarding IRP cards. Your request will be processed as soon as
possible.'