MN1 application fee refunded no explanation, no letter and no email

[Phil2020]

The HO have refunded my application fee for MN1 form (register child under 18 as British citizen). No explanation, no letter, no email and no phone calls...

Little background I was naturalized British citizen since October 2019 and my Daughter was born abroad in September 2020.

I was led to believe could be wrong but I made an application (MN1) to register my daughters a British citizen. After the application I sent all the relevant documents to HO and following my application the HO sent me an email my daughter to be enrolled for the biometric.

My daughter did her biometric at TLS center in Addis Ababa, all good so far and since then I've been patiently waiting for the result but around 5 months of waiting allover sudden I noticed that application fee of £1012 have been refunded to my account.

I received no explanation, no letter, no email and no phone calls regarding the states of my application plus I have no clue where my supporting documents are as they were not returned to me.

I tried to contact the HO through the phone but the agents all they do is request me to send the HO an email, which I did sent email to the HO enquiring regarding my application so far it has been 5 days since I sent an email I did not received a replay beside the automated response of email acknowledgment.

So my question is what do I do next I'm left on the dark?

[JB007]

The HO have refunded my application fee for MN1 form (register child under 18 as British citizen). No explanation, no letter, no email and no phone calls...

Little background I was naturalized British citizen since October 2019 and my Daughter was born abroad in September 2020.

I was led to believe could be wrong but I made an application (MN1) to register my daughters a British citizen.

https://www.gov.uk/apply-citizenship-british-parent
You were born outside the UK

British citizenship is normally automatically passed down one generation to children born outside the UK.

[alterhase58]

From your post it's clear your daughter is already British (born after you naturalised) - you should have applied for her British passport instead. Where an applicant is already British the Home Office will return the application as invalid - they should have sent a letter or email explaining this.

[Phil2020]

From your post it's clear your daughter is already British (born after you naturalised) - you should have applied for her British passport instead. Where an applicant is already British the Home Office will return the application as invalid - they should have sent a letter or email explaining this.

Thanks for the replay. Yes I should have applied for the passport I was mislead in applying for the MN1 my error.

Having said that what I'm puzzled about is that why the HO hasn't contacted me nor have they returned my original documents. It has been over 5 months and I have received no explanation the only thing I'm aware is they have returned my money two weeks ago that's all.

I'm left on the dark, without my documents being returned I 'cant apply for my daughter's passport. I called and emailed the HO but no replay, what are my options? Do I need to personally travel to HO's office in Liverpool where I sent my documents?