British Passport application processing timelines (only)

[I VE A LIFE WITHOUT TIER2]

Type: First adult passport after naturalisation
Method: Online
Passport Office: HMPO Durham
Online Application submitted: 22/10/2021
E-mail sent for identity verification: 22/10/2021
Identity verified: 22/10/2021
Application received: 22/10/2021
Documents sent via Royal Mail: 25/10/2021
Documents confirmed received by HMPO: 02/11/2021
Home taken photo rejected because of wrong background colour 17/11/2021
Photo booth photo uploaded 17/11/2021
Application approved: 21/11/2021
Passport printed: 22/11/2021
Passport received: 24/11/2021
Documents received: Waiting

Thanks to everyone in what has been a very long journey, especially after resetting the clock @ Tier2 to Spouse visa switch.

[lalinsch]

Type: First adult passport after naturalisation
Method: Online
Passport Office: Durham

Documents Received: Awaiting
Passport Received: 24 November 2021
Passport Printed: 23 November 2021
Application approved: 23 November 2021
Documents received: 8 November 2021
Application received: 1 November 2021
Identity details received: 1 November 2021
Email sent to person confirming your identity: 1 November 2021
Ask someone to confirm your identity:1 November 2021
Application submitted: 1 November 2021

[Lbernard]

Type: First passport after naturalisation
From: UK
Method: Online
Passport Office: HMPO Bootle

Application submitted: 23 September 2021
Identity details verified and received: 24 September 2021

Application received: 24 September 2021

Documents sent: 27 September 2021 (by Royal Mail Special Delivery)
Documents delivered: 28 September 2021 (notification from Royal Mail)
Documents received: 1 October 2021 (notification received twice, second on 22 Oct 2021)

Application being processed: 26 October 2021
Application approved: 11 November 2021

Passport printed and sent: 12 November 2021

Passport received: 25 November 2021 (via TNT; 10 days to be delivered, through letter box) - see below
Documents received: Waiting (via TNT too) - who knows when they will be delivered


In total, 59 days (8weeks) from “Documents sent” to “Passport received”

!!! Be aware that TNT can take A LOT of time to deliver your passport.
It took exactly 10 days for my passport to be delivered, even though the parcel had arrived at ‘Delivery Station’ 2 days after Passport was printed. I tried to contact TNT on several occasions (apparently there is a special team dealing with passport delivery for security reason), get ready for a lonnnng wait (if they ever pick up): it took ~70min to finally talk to someone, and at the end nothing could be done. It seems that TNT is experiencing massive logistical/driver issue - I was shocked at how inefficient, disrespectful and appealing TNT was. A quick look at TrustPilot reviews confirmed I was not the only one.

So my words of advice:
1. Be really patient
2. In case of real emergency, I’ve seen that in person collection from TNT depot is possible, although it seems really cumbersome (you need to call them to get an email to authorise the collection - might not work, I have seen many reports of terrible experience).
3. Stay away from TNT (really bad service, poor customer experience as well).
4. Give feedback to HMPO (they really should use another courier - just use RM)

[Bash_]

Type: First Child passport after Registration
Method: Online
Passport Office: Peterborough

Documents Received: Awaiting
Passport Received: 25 November 2021 - should've been delivered on 22nd but TNT is in its darkest times.
Passport Printed: 19 November 2021
Application approved: 19 November 2021
Documents received: 4 November 2021 (HMPO)
Application received: 1 November 2021
Identity details received: 1 November 2021
Application submitted: 30 Oct 2021


Had to call TNT customer service and wait for 2 hrs to get to someone and ask for delivery, not sure what's the problem. The driver mentioned the same crap of Covid etc.

[Voyager-2]

Type: First passport after naturalisation
From: UK
Method: Online
Passport Office: HMPO Bootle
Online Application: 24 November 2021
Identity email sent: 24 November 2021
Identity details verified and received: 24 November 2021
Application received: 24 November 2021
Documents sent: 25 November 2021 (next day delivery)
Documents delivered: Waiting
Documents received: Waiting
Application in Process: N/A
Application approved: Waiting
Passport printed and sent: Waiting
Passport received: Waiting
Documents received: Waiting

[Sharkey]

Type: First passport after naturalisation
From: UK
Method: Online
Passport Office: HMPO Bootle
Online Application: 31 October 2021
Identity email sent: 31 October 2021
Identity details verified and received: 31 October 2021
Application received: 31 October 2021
Documents sent: 1 November 2021 (by Royal Mail special delivery)
Documents delivered: 2 November 2021
Documents received: 8 November 2021
Application in Process: N/A
Application approved: 22 November 2021
Passport printed and sent: 23 November 2021
Passport received: 25 November 2021
Documents received: Waiting

[DrAhmad]

Type: First UK passport after naturalisation

From: Inside the UK
Method: Online
Passport Office: HMPO Bootle

Online Application: 22/11/2021
Identity email sent: 22/11/2021
Identity details verified: 22/11/2021
Application received: 22/11/2021
Documents sent: 22/11/2021
(Royal Mail special delivery next day)
Documents delivered: 23/11/2021
Documents received: 26/11/2021
Application in Process: 26/11/2021
Application approved:
Passport printed and sent:
Passport received:
Documents received:

[Lbernard]

Type: First passport after naturalisation
From: UK
Method: Online
Passport Office: HMPO Bootle

Application submitted: 23 September 2021
Identity details verified and received: 24 September 2021
Application received: 24 September 2021
Documents sent: 27 September 2021 (by Royal Mail Special Delivery)
Documents delivered: 28 September 2021 (notification from Royal Mail)
Documents received: 1 October 2021 (notification received twice, second on 22 Oct 2021)
Application being processed: 26 October 2021
Application approved: 11 November 2021
Passport printed and sent: 12 November 2021
Passport received: 25 November 2021 (via TNT; 10 days to be delivered, through letter box) - see below
Documents received: 26 Nov 2021


In total, 59 days (8weeks) from “Documents sent” to “Passport received”

!!! Be aware that TNT can take A LOT of time to deliver your passport.
It took exactly 10 days for my passport to be delivered, even though the parcel had arrived at ‘Delivery Station’ 2 days after Passport was printed. I tried to contact TNT on several occasions (apparently there is a special team dealing with passport delivery for security reason), get ready for a lonnnng wait (if they ever pick up): it took ~70min to finally talk to someone, and at the end nothing could be done. It seems that TNT is experiencing massive logistical/driver issue - I was shocked at how inefficient, disrespectful and appealing TNT was. A quick look at TrustPilot reviews confirmed I was not the only one.

So my words of advice:
1. Be really patient
2. In case of real emergency, I’ve seen that in person collection from TNT depot is possible, although it seems really cumbersome (you need to call them to get an email to authorise the collection - might not work, I have seen many reports of terrible experience).
3. Stay away from TNT (really bad service, poor customer experience as well).
4. Give feedback to HMPO (they really should use another courier - just use RM)

[akik]

Type: First adult passport after naturalisation
Method: Online
Passport Office: HMPO Bootle
Online application submitted: 29/09/2021
Email sent for identity verification: 29/09/2021
Identity verified: 04/10/2021
Application received: 04/10/2021
Documents sent (Royal Mail Special Delivery): 04/10/2021
Documents received by HMPO (according to Royal Mail): 05/10/2021
Documents confirmed received by HMPO: 11/10/2021
Application approved: 30/10/2021
Passport printed and sent: 1/11/2021
Passport received (TNT rescheduled a couple of times): 04/11/2021
Documents received (TNT rescheduled once, did not receive an email/text but I saw the tracking in the same tracking as my passport): 24/11/2021

[nevsito]

Passport for: Adult
Application Type: New
Method of application: Online
Date of application: 19/10/2021
Identity verified: 19/10/2021
Documents sent: 20/10/2021
Date application received by HMPO: 26/10/2021
Location of HMPO Office involved: Bootle
Application approved: 24/11/2021
Passport printed & sent: 24/11/2021
Date of Passport Receipt:
Date of return of documents:

[yadsa123]

Type: First adult passport after naturalisation
From: UK
Method: Online
Passport Office: HMPO Bootle
Online Application: 5 November 2021
Identity email sent: 5 November 2021
Identity details verified and received: 5 November 2021
Application received: 5 November 2021
Documents sent: 5 November 2021 (by Royal Mail special delivery)
Documents delivered: 8 November 2021
Documents received: 10 November 2021
Application approved: 27 November 2021
Passport printed and sent: Waiting
Passport received: Waiting
Documents received: Waiting

[nevsito]

Passport for: Adult
Application Type: New
Method of application: Online
Date of application: 19/10/2021
Identity verified: 19/10/2021
Documents sent: 20/10/2021
Date application received by HMPO: 26/10/2021
Location of HMPO Office involved: Bootle
Application approved: 24/11/2021
Passport printed & sent: 24/11/2021
Passport received: 29/11/2021 - TNT rescheduled once, but passport delivered without issue
Documents received:

[MKSR84]

Type: First adult passport after naturalisation
Method: Online
Passport Office: HMPO Bootle
Online application submitted: 17/11/2021
Email sent for identity verification: 17/11/2021
Identity verified: 22/11/2021
Application received: 22/11/2021
Documents sent: 22/11/2021 (next day delivery)
Documents confirmed received by HMPO: 28/11/2021
Application approved: waiting
Passport printed: waiting
Passport received: waiting
Documents received: waiting

[ucugo]

Type: First adult passport after naturalisation
Method: online
Passport Office: Bootle

Documents Received from HO: 27 Nov 2021
Passport Received: 15 Nov 2021
Passport Printed: 8 November 2021
Application approved: 7 November 2021
Documents received by HO: 18 October 2021
Application received: 8 October 2021
Identity details received: 8 October 2021
Email sent to person confirming your identity: 7 October 2021
Ask someone to confirm your identity: 7 October 2021
Application submitted: 7 October 2021

Finally I am through with this process and the only bump that I experienced was with TNT. There service was very chaotic.

[Vera1990o]

Thank you - Good luck all
Documents received: 29.11.2021
Passport Received: 24.11.2021
Passport printed and sent 23 November 2021
Application approved: 23 November 2021
Application being processed: 18 November 2021
Documents received: 16 November 2021
Application received: 10 November 2021
Docuemnts sent: 10.11.2021 (next day delivery)
Identity details received: 10 November 2021
Email sent to person confirming your identity 10 November 2021
Ask someone to confirm your identity 10 November 2021
Application submitted 10 November 2021
Thank you - Good luck all

[Voyager-2]

Type: First passport after naturalisation
From: UK
Method: Online
Passport Office: HMPO Bootle
Online Application: 24 November 2021
Identity email sent: 24 November 2021
Identity details verified and received: 24 November 2021
Application received: 24 November 2021
Documents sent: 25 November 2021 (next day delivery)
Documents delivered: 26 November 2021
Documents received: 01 December 2021
Application approved: Waiting
Passport printed and sent: Waiting
Passport received: Waiting
Documents received: Waiting

[sunrise80]

First Passport after Naturalisation
Method: Online
Passport office: Peterborough

Application submitted: 3/11/2021
Email sent to confirm Identity: 4/11/2021
Application received: 4/11/2021
Documents received: 9/11/2021 - 8.02 am

First person not acceptable, asked someone to confirm identity again: 26/11/2021 - 8.58 am
Email sent to confirm Identity from a different person: 26/11/2021 - 1.00 pm
Application approved: 26/11/2021 - 1.39 pm
Passport printed & sent: 26/11/2021 - 9.19 pm
Passport received: 30/11/2021 - 12.52 pm
Supporting Documents received: awaiting.

[GrigHad]

Type: First passport after naturalisation
From: UK
Method: Online
Application submitted 1:41pm on 4 November 2021
Identity details received 10:10am on 5 November 2021
Application received 10:10am on 5 November 2021
Documents received 12:06pm on 10 November 2021
Application approved 1:26pm on 27 November 2021
Passport printed and sent 1:55pm on 29 November 2021
Passport received 11:00am on 1 December 2021

[Faheemryk]

Passport for: First Adult passport after Naturalisation
Method: Post Office Online
Passport Office: HMPO Bootle
Application submitted: 7 October 2021
Ask someone to confirm your identity: 7 October 2021
Email sent to person confirming your identity: 8 October 2021
Identity details received: 8 October 2021
Application received: 15 October 2021
Documents received: 15 October 2021
Application approved: 4 November 2021
Passport printed : 7 November 2021
Passport received: 11 November
Supporting Documents received : I just checked on TNT website tracking, apparently, documents are scheduled to be delivered tomorrow.

Currently ... there is 3 to 4 weeks delay in Supporting documents delivery. Confirmed by HMPO. If you dont receive your supporting documents soon then please contact on HMPO twitter.

[dragontears007]

Type: First adult passport after naturalisation
Method: Online
Passport Office: HMPO Durham

Online Application submitted: 10/11/2021
E-mail sent for identity verification: 10/11/2021
Identity verified: 10/11/2021
Application received: 10/11/2021
Documents sent via Royal Mail: 11/11/2021
Documents confirmed received by HMPO: 16/11/2021
Application approved: 30/11/2021
Passport printed: 01/12/2021
Passport received: 02/12/2021 (TNT DELIVERY)
Documents received: Waiting

Didn't expect TNT to deliver so fast, after reading everyone's reviews about TNT.
Thanks everyone for giving information on this forum. Really helped me as I eagerly awaited my First British Passport

[i39137]

Type: First passport after naturalisation
From: Midlands - UK
Method: Post Office digital Check & Send
Passport Office: HMPO Glasgow
Online Application Submitted: 25/10/21
Identity email sent: 25/10/21
Identity details verified and received: 25/10/21
Documents sent to HMPO: 25/10/21
Documents received: 28/10/21
Application approved: 18/11/21 (3 pm)
Passport printed & sent: 18/11/21 (8 pm)
Passport delivered: 23/11/21
Support Documents received: 03/12/21
As someone said in a post on this forum, there will be no separate update for supporting documents - the same tracking as for the passport delivery will work for the supporting documents as well, they'll just appear on there one day so worth checking!

[Alandiego]

Type: First adult passport after naturalisation
Method: Online
Passport Office: HMPO Bootle
Online application submitted: 04/11/2021
Email sent for identity verification: 04/11/2021
Identity verified: 07/11/2021
Application received: 07/11/2021
Documents sent: 08/11/2021 (next day delivery)
Documents confirmed received by HMPO: 11/11/2021
Application approved: waiting
Passport printed: waiting
Passport received: waiting
Documents received: waiting

Type: First adult passport after naturalisation
Method: Online
Passport Office: HMPO Bootle
Online application submitted: 06/11/2021
Email sent for identity verification: 06/11/2021
Identity verified: 07/11/2021
Application received: 07/11/2021
Documents sent: 08/11/2021 (next day delivery)
Documents confirmed received by HMPO: 11/11/2021
Asked again someone to identify: 18/11/21
Application approved: waiting
Passport printed: waiting
Passport received: waiting
Documents received: waiting

[freeman02]

Type: First adult passport after naturalisation
Method: Online
Passport Office: Bootle
Online application submitted: 04/11/2021
Email sent for identity verification: 04/11/2021
Identity verified: 04/11/2021
Application received: 04/11/2021
Documents sent (Royal Mail Special Delivery): 04/11/2021
Documents received by HMPO (from Royal Mail): 05/11/2021
Documents confirmed received by HMPO: 10/11/2021
Application approved: 28/11/2021
Passport printed and sent: 30/11/2021
Passport received: 03/12/2021
Documents received: Awaiting

[francispai]

Type: First passport after naturalisation
From: UK
Method: Online
Passport Office: HMPO Bootle
Online Application: 30 November 2021
Identity email sent: 30 November 2021
Identity details verified and received: 2 December 2021
Application received:2 December 2021
Documents sent: 2 December 2021(next day delivery)
Documents delivered: 2 December 2021 as per royal mail tracking
Documents received: Waiting
Application in Process: Waiting
Application approved: Waiting
Passport printed and sent: Waiting
Passport received: Waiting
Documents received: Waiting

[KJFH]

Type: 1st adult passport
Method: Online
Passport Office: HMPO Bootle
Online application submitted: 23/10/2021
Email sent for identity verification: 25/10/2021
Identity verified: 25/10/2021
Application received: 25/10/2021
Documents sent: 25/10/2021
Documents confirmed received by HMPO: 29/10/2021
Application approved: 15/11/2021
Passport printed: 15/11/2021
Passport received: 15/11/2021
Documents received: 03/12/2021

Thanks everyone all the best