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Complaint to the BICS regarding a casework error

Use this section for any queries concerning the EU Settlement Scheme, for applicants holding pre-settled and settled status.

Moderators: Casa, Amber, archigabe, batleykhan, ca.funke, ChetanOjha, EUsmileWEallsmile, JAJ, John, Obie, push, geriatrix, vinny, CR001, zimba, meself2

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i2siss
Member
Posts: 115
Joined: Wed Jul 08, 2020 9:02 am
Algeria

Complaint to the BICS regarding a casework error

Post by i2siss » Wed Jun 28, 2023 7:26 pm

Hi,

Does a complainant receive an acknowledgement when he/she raises a complaint with the UKVI?

Cheers
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secret.simon
Moderator
Posts: 11087
Joined: Thu Feb 21, 2013 9:29 pm

Re: Complaint to the BICS regarding a casework error

Post by secret.simon » Fri Jun 30, 2023 12:58 pm

You are going to have to help us out with what you mean by "BICS".

It is not a term that we normally come across on these forums and googling it gave me the "British Institute of Cleaning Science" and somehow I have the feeling that that is not what you meant, at least not on this site.

Also, what was the caseworker error?
I am not a lawyer or immigration advisor. My statements/comments do not constitute legal advice. E&OE. Please do not PM me for advice.
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i2siss
Member
Posts: 115
Joined: Wed Jul 08, 2020 9:02 am
Algeria

Re: Complaint to the BICS regarding a casework error

Post by i2siss » Sat Jul 01, 2023 7:26 am

Hi secret.simon,

Border, Immigration and Citizenship System (BICS).

Cheers
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