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Trouble uploading additional documents requested for citizenship application

Forum to discuss all things Blarney | Ireland immigration

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joanfar
Newbie
Posts: 43
Joined: Thu Oct 10, 2013 4:58 pm
Philippines

Trouble uploading additional documents requested for citizenship application

Post by joanfar » Sun Jul 21, 2024 2:46 pm

Anyone having trouble uploading additional documents on ISD website today? All my document types and sizes are up to the standard but the website is not accepting. It just said “Something went wrong. Please try again later”.

TOL
Newly Registered
Posts: 9
Joined: Sun Nov 03, 2019 12:38 pm
South Africa

Re: Trouble uploading additional documents requested for citizenship application

Post by TOL » Sun Jul 21, 2024 3:17 pm

Same problem here. I have resized all to under 5mb but still getting the same error

luamado
Newly Registered
Posts: 1
Joined: Mon Jul 22, 2024 3:25 pm
Uruguay

Re: Trouble uploading additional documents requested for citizenship application

Post by luamado » Mon Jul 22, 2024 3:27 pm

I'm having the same issue today. Files that were fine to upload last week are not working today. Possible IT failure from this weekend's? Tried tweeting at the Dept of Justice to no replies yet. Hope it gets fixed soon.

joanfar
Newbie
Posts: 43
Joined: Thu Oct 10, 2013 4:58 pm
Philippines

Re: Trouble uploading additional documents requested for citizenship application

Post by joanfar » Mon Jul 22, 2024 4:33 pm

luamado wrote:
Mon Jul 22, 2024 3:27 pm
I'm having the same issue today. Files that were fine to upload last week are not working today. Possible IT failure from this weekend's? Tried tweeting at the Dept of Justice to no replies yet. Hope it gets fixed soon.
Yes hopefully they’ll fix it soon. I haven’t tried uploading again today. I’ll try again later.

joanfar
Newbie
Posts: 43
Joined: Thu Oct 10, 2013 4:58 pm
Philippines

Re: Trouble uploading additional documents requested for citizenship application

Post by joanfar » Mon Jul 22, 2024 6:22 pm

Who do we contact regarding the ISD website problem please? I still keep getting an error uploading documents, thanks!

meself2
Moderator
Posts: 3727
Joined: Mon Sep 06, 2021 5:10 pm
Ireland

Re: Trouble uploading additional documents requested for citizenship application

Post by meself2 » Fri Jul 26, 2024 10:35 pm

You just kind of hope they fix it soon. There isn't a number for this.
Not a qualified immigration adviser. Use links and references given to gain confirmation and/or extra information.

joanfar
Newbie
Posts: 43
Joined: Thu Oct 10, 2013 4:58 pm
Philippines

Re: Trouble uploading additional documents requested for citizenship application

Post by joanfar » Sat Jul 27, 2024 9:39 am

meself2 wrote:
Fri Jul 26, 2024 10:35 pm
You just kind of hope they fix it soon. There isn't a number for this.
All fixed now! I’m now in the Garda Vetting stage. Thanks!

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