Post
by Wesam » Fri Aug 30, 2024 4:37 pm
THANK YOU FOR THOSE LINKS, BASED ON WHAT I READ, I HAVE OPTION
TO REMOVE THE SPACES
Name difference: hyphen, space, or apostrophe
You must check if the difference is because the customer added or removed:
a space between their names
This is because we will not ask the customer to align their name when all the following apply:
the only difference between the name is because the customer added or removed a hyphen, space, or apostrophe between their names
the order of the name has not changed
a surname has not become a part of a forename
a forename has not become part of a surname
If the only difference between the names relates to a hyphen, space, or apostrophe we can accept, you must:
Accept the name.
Add a case note to show all the actions and decisions you have made with reasons
i hope this will work without change the original one