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I asked HMPO, and they told me I could try sending a photocopy along with a covering letter explaining my reasons, but they couldn't guarantee that it would be accepted.contorted_svy wrote: ↑Sat Aug 31, 2024 2:40 pmfor a first adult passport you have to send originals. no way around it.
Indeed, that's why I don't want to be without my passport. Did you inquire with HMPO about sending a photocopy? I’m curious why they would advise me to try it if it's not accepted.Anonbha wrote: ↑Sat Aug 31, 2024 3:53 pmSettled status valid or not, don't you need a passport now anyway to go through the border and return back to the UK?
I enquired and original passport is a must. There is no alternative while applying for first passport within the UK. There is also no premium service available for first passport (also enquired).
how did you contact them?timeavailable wrote: ↑Sat Aug 31, 2024 4:09 pmI’m curious why they would advise me to try it if it's not accepted.
I asked them via email.secret.simon wrote: ↑Sat Aug 31, 2024 4:20 pmhow did you contact them?timeavailable wrote: ↑Sat Aug 31, 2024 4:09 pmI’m curious why they would advise me to try it if it's not accepted.
Be aware that most public-facing contact centres for the Home Office are outsourced to third parties and not actual Home Office employees. They would likely give answers that would give a lot of leeway for mis- and reinterpretation.
You may want tor route your question to HMPO via your MP.
Can you share the email address you used?
Actually, I contacted them through their online enquiry form, and they responded to me via email.
No idea why they advised you otherwise.timeavailable wrote: ↑Sat Aug 31, 2024 4:09 pmIndeed, that's why I don't want to be without my passport. Did you inquire with HMPO about sending a photocopy? I’m curious why they would advise me to try it if it's not accepted.Anonbha wrote: ↑Sat Aug 31, 2024 3:53 pmSettled status valid or not, don't you need a passport now anyway to go through the border and return back to the UK?
I enquired and original passport is a must. There is no alternative while applying for first passport within the UK. There is also no premium service available for first passport (also enquired).
Thanks for letting me know. Do you know if their email support is outsourced too?contorted_svy wrote: ↑Mon Sep 02, 2024 9:15 amNotoriously these advise lines are not run by UKVI, often the people handling the calls aren't experts and give incorrect advice. Ask to speak to a senior caseworker if you choose to call.