Wrong visa issued to dependent

[Jpp2019]

Hi my dependent’s evisa is showing wrong validity.
Background :
I came to UK in 2019 on Tier2 visa alone had a BRP valid until Nov 2022 . Switched my employer in June 2020 and was granted a new BRP (Leave valid until July 2025)
In April 2021 I applied for my dependents visa . He was granted visa inline to my old tier 2 visa which was valid until Nov 2022. When he entered the UK and received his BRP that too showed wrong status . My solicitor got in touch with UKVI and got it corrected . He was then issued a new BRP ( leave valid until July 2025) .

I switched job again in 2022 and got a new leave to remain until August 2025 and since my dependent’s leave was still valid we kept it the same .
It was all ok and his right to work etc all showed July 2025 until this new evisa system arrived and suddenly on 8th Sept 2024 all his status started showing wrong Nov 2022 status which was initially corrected by them.
We reached out resolution center 3 times and they keep on saying it’s not a technical team issue and go to general visa team . When we call general visa they say it’s not in their system.
I don’t know what to do here ? Who to reach out to ? It’s really stressful. All we have is a BRP and a letter which came with corrected BRP . My solicitor is unreachable so I don’t have any correspondence he had received when he got the issue fixed . All I received was the new corrected brp. Can any one help me here

[vinny]

Report a problem with your BRP online

[Jpp2019]

Report a problem with your BRP online

Hi thanks for the reply,
The issue is not with the BRP . BRP shows correct status until 2024 . However since they moved everything to evisa they can’t see his status which was valid until 2025 . Is there any particular email address which deals with such complaints .