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Frustrated by exceptionally complex issue

Only for the UK Skilled Worker visas, formerly known as Tier 2 visa route

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Joeglo
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Posts: 1
Joined: Thu Oct 10, 2024 7:15 pm
United Kingdom

Re: Frustrated by exceptionally complex issue

Post by Joeglo » Thu Oct 10, 2024 9:50 pm

aaronmaoeric wrote:
Sat Mar 09, 2024 8:25 am
Has anyone received similar email recently then got decision without further question from Home Office?
Same thing happened to my application and up till now I haven’t gotten any update from the home office/UKVI on what additional informations required. How’s your application now? Have they gotten back to you on what to produce?

ghulamibrahim
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Posts: 1
Joined: Sun Dec 15, 2024 6:08 am
United Kingdom

Re: Frustrated by exceptionally complex issue

Post by ghulamibrahim » Sun Dec 15, 2024 6:13 am

Hi Kman,

After having a conversation emails from MP Office about you visa and urgency you had, did they informed you about the status what reply they got from HO about the visa status or directly you’ve got an email from HO.

Thanks


quote=Kman12 post_id=2172872 time=1722352088 user_id=284301]
Check with the local MP to help you in this matter, it worked out well in our case.
chandana_528 wrote:
Mon Jul 29, 2024 3:12 pm
Good day,


I have submitted my Skilled Worker Visa (Inside UK) on 25 February 2024. Biometrics submitted on the same day through 'ID Check' app. Received Email from Home Office on April 17 2024 saying that they need additional Information from Sponsor. when I emailed to Complaints teams they stated that it is an automatic email from them when a particular application is removed from standard processing time.


They also mentioned that they can't tell me about the timescale when they will decide upon my application . It's really a long waiting time of nearly 21 weeks now. Forgot to mention, there is no email from HO requesting additional documents yet.


Any advice could be really helpful.



Regards,
Chandana.
[/quote]

clemogah
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Posts: 1
Joined: Tue Dec 24, 2024 1:55 pm
United Kingdom

Re: Frustrated by exceptionally complex issue

Post by clemogah » Tue Dec 24, 2024 2:00 pm

aaronmaoeric wrote:
Sun Mar 03, 2024 8:30 pm
I applied for a skilled worker visa (from inside the UK, now I'm on a dependent Skill worker Visa) on 20/1/2024 and I received an email on 26/02/2024 from the UK Decision Making Team(email address Home Office Atlas) saying;

"Although we would normally decide your application within 15 working days/5 working days/1 working day from the date that your biometrics were enrolled, unfortunately this is not going to be possible in your case.

This is because your application raises exceptionally complex issues, and we require further time to consider your case thoroughly and reach a decision.

I am sorry for the delay in dealing with your application and for the inconvenience this is causing. Please be assured that we are doing all we can to make a decision on your case as quickly as possible.".

I checked with the employer they haven't received any email; My quetiones are,

1. Why it mentioned "15 working days/5 working days/1 working day "? I just chosed standard submission, woudn't be more sensible to mentioned 8 weeks? The email is from Home Office Atlas does it mean it's automated email from system instead of from caseworker?
2. After 26th Feb no further email from Home office ask for further information, and my employer didn't received emaial yet. I'd assume if there is real issue, home office should contact me or my employer for further investigation.
Appreciate if someone met similar issue before and give guidence if possible.

Timeline:
Application: 20/1/2024 (used IDCheck app for BIO)
Update on your application: 25/1/2024 (will get a decision in 8 weeks)
Application Update: 26/02/2024 (your application raises exceptionally complex issues)
Now Waiting
Hi, please confirm if this issues as been resolved and how long did it take because i just received such email for my dependent(wife). please your feedback could help. Thanks

Nowerakhan
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Posts: 1
Joined: Tue Feb 04, 2025 10:18 am
Pakistan

Re: Frustrated by exceptionally complex issue

Post by Nowerakhan » Tue Feb 04, 2025 10:22 am

Hi All,

After reading the whole post, i am a bit relaxed that it is happening to many people. Poonam chandana did you receive your visa?

So basically i am on skilled work visa and my daughter and husband are my dependent, I received my data but my dependents are receiving the same email about complex issues and etc. We submitted our application on 2nd November and it 04 feb 25 but my dependents have not received the visa yet. its been more than 12 weeks.

pjreddy
Newly Registered
Posts: 2
Joined: Thu Feb 20, 2025 12:54 pm
India

Re: Frustrated by exceptionally complex issue

Post by pjreddy » Thu Feb 20, 2025 1:33 pm

Is there any update aaronmaoeric, i am in same situation and waiting on dicision since 2nd November.

aaronmaoeric wrote:
Sun Mar 03, 2024 8:30 pm
I applied for a skilled worker visa (from inside the UK, now I'm on a dependent Skill worker Visa) on 20/1/2024 and I received an email on 26/02/2024 from the UK Decision Making Team(email address Home Office Atlas) saying;

"Although we would normally decide your application within 15 working days/5 working days/1 working day from the date that your biometrics were enrolled, unfortunately this is not going to be possible in your case.

This is because your application raises exceptionally complex issues, and we require further time to consider your case thoroughly and reach a decision.

I am sorry for the delay in dealing with your application and for the inconvenience this is causing. Please be assured that we are doing all we can to make a decision on your case as quickly as possible.".

I checked with the employer they haven't received any email; My quetiones are,

1. Why it mentioned "15 working days/5 working days/1 working day "? I just chosed standard submission, woudn't be more sensible to mentioned 8 weeks? The email is from Home Office Atlas does it mean it's automated email from system instead of from caseworker?
2. After 26th Feb no further email from Home office ask for further information, and my employer didn't received emaial yet. I'd assume if there is real issue, home office should contact me or my employer for further investigation.
Appreciate if someone met similar issue before and give guidence if possible.

Timeline:
Application: 20/1/2024 (used IDCheck app for BIO)
Update on your application: 25/1/2024 (will get a decision in 8 weeks)
Application Update: 26/02/2024 (your application raises exceptionally complex issues)
Now Waiting

pjreddy
Newly Registered
Posts: 2
Joined: Thu Feb 20, 2025 12:54 pm
India

Re: Frustrated by exceptionally complex issue

Post by pjreddy » Thu Feb 20, 2025 2:18 pm

Is there any update for your decision, I am in the same situation waiting for decision since 2nd November 2024.
chandana_528 wrote:
Mon Jul 29, 2024 3:12 pm
Good day,


I have submitted my Skilled Worker Visa (Inside UK) on 25 February 2024. Biometrics submitted on the same day through 'ID Check' app. Received Email from Home Office on April 17 2024 saying that they need additional Information from Sponsor. when I emailed to Complaints teams they stated that it is an automatic email from them when a particular application is removed from standard processing time.


They also mentioned that they can't tell me about the timescale when they will decide upon my application . It's really a long waiting time of nearly 21 weeks now. Forgot to mention, there is no email from HO requesting additional documents yet.


Any advice could be really helpful.



Regards,
Chandana.

princess24
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Posts: 1
Joined: Mon Feb 24, 2025 3:46 am
United Kingdom

Re: Frustrated by exceptionally complex issue

Post by princess24 » Mon Feb 24, 2025 3:51 am

pjreddy wrote:
Thu Feb 20, 2025 2:18 pm
Is there any update for your decision, I am in the same situation waiting for decision since 2nd November 2024.
chandana_528 wrote:
Mon Jul 29, 2024 3:12 pm
Good day,


I have submitted my Skilled Worker Visa (Inside UK) on 25 February 2024. Biometrics submitted on the same day through 'ID Check' app. Received Email from Home Office on April 17 2024 saying that they need additional Information from Sponsor. when I emailed to Complaints teams they stated that it is an automatic email from them when a particular application is removed from standard processing time.


They also mentioned that they can't tell me about the timescale when they will decide upon my application . It's really a long waiting time of nearly 21 weeks now. Forgot to mention, there is no email from HO requesting additional documents yet.


Any advice could be really helpful.



Regards,
Chandana.
[/quote

He/She had gotten a decision. From 25 February 24, got a decision 15 August 24.

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