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Are you upset with me? That wasn't my intention.9jeirean wrote:I don't quite get the relevance of your point about accent. Not sure if you read the dialogue I posted in my preceeding post. It's was obvious she clearly understood my questions and she did not for once during our very brief conversation apear not to.
Are you saying having a Tipperrary accent is now part of the criteria for good clients service at INIS? 'cause if tha't the case I may borrow your expertise in that area to make future calls on my behalf
Not at all mate. Just didn't think the accent angle was relevant to the context. I have also called on a few occasions in the past and had not recieved that kind of rash treatment. She was prob'ly having a bad day or just wasnt up to the job. It kind of empahsise what we already know about INIS and lthe ack of standard operating procedures re client services.tom4 wrote:Are you upset with me? That wasn't my intention.9jeirean wrote:I don't quite get the relevance of your point about accent. Not sure if you read the dialogue I posted in my preceeding post. It's was obvious she clearly understood my questions and she did not for once during our very brief conversation apear not to.
Are you saying having a Tipperrary accent is now part of the criteria for good clients service at INIS? 'cause if tha't the case I may borrow your expertise in that area to make future calls on my behalf
Ok, my point was that they may treat people differently depending on where they perceive them to be from (i.e. beloved), I have seen this personally on a number of occasions in different situations. I read your dialogue and I agree that you both appear to have understood each other perfectly, and that she was very rude. I am not claiming to be an expert at calling them, however they have never been that rude to me - hence my wondering why they are very rude to some and reasonably polite to others. Sideshowsue, for example, is a US citizen and very possibly has a US accent, she called the other day and even got told the date it was sent to the minister. Things weren't so "confidential" in that case. Tipp accent may well help, however I don't have one...yet.
I reckon that this has quite a bit to do with the problem. I only started ringing INIS in March 2009--up till then, I was lurking on this forum in order to get an idea how other people's applications were progressing. In March, though, since it had been over 6 months since I had sent in the additional documents that had been requested, I was wondering whether something was wrong or perhaps something was missing from my file.tom4 wrote:Are you upset with me? That wasn't my intention.9jeirean wrote:I don't quite get the relevance of your point about accent. Not sure if you read the dialogue I posted in my preceeding post. It's was obvious she clearly understood my questions and she did not for once during our very brief conversation apear not to.
Are you saying having a Tipperrary accent is now part of the criteria for good clients service at INIS? 'cause if tha't the case I may borrow your expertise in that area to make future calls on my behalf
Ok, my point was that they may treat people differently depending on where they perceive them to be from (i.e. beloved), I have seen this personally on a number of occasions in different situations. I read your dialogue and I agree that you both appear to have understood each other perfectly, and that she was very rude. I am not claiming to be an expert at calling them, however they have never been that rude to me - hence my wondering why they are very rude to some and reasonably polite to others. Sideshowsue, for example, is a US citizen and very possibly has a US accent, she called the other day and even got told the date it was sent to the minister. Things weren't so "confidential" in that case. Tipp accent may well help, however I don't have one...yet.
Not sure I completely agree with you that the "smallness" of Ireland justifies the current situation. I think a fair assessment would be the one that judges each country based on the proportionate amount of application per resources against the respective turn around time in each country.agniukas wrote:Re helpline, I guess it depends on what person picks up the phone at the other end... some may be more supportive and compationate, some less. or maybe they really had a direction from the top not to disclose that kind of information any more.
anyway, at this stage everyone knows what the outside agencies are and that they take time, a lot of time. all that due to huge amounts of requests from various sections, not just naturalisation. chances are that EU treaty rights, LTR, even repatriation and other sections use the same outside agencies, therefore the workload there should be huge. and with the cutbacks and unpaid leave, early retirement, and summer holidays on top, there is no extra staff to be had.
Ireland is a very small country with small population and i dont think it's fair to compare it with Australia, canada, US or any other large country for that matter.
Speaks volume.1. The number of naturalisation applications received in Ireland, number approved and number refused for the years 1999 to 2009 was provided in response to Dáil question number 155.
Note that this info is not published as this is considered "previledged information" only for the consumtion of the minister![]()
See how other countries make their respective info available on their website
2. Figures for the UK can be found on the Home Office Statistical Bulletin 05/08 - http://www.parliament.uk/deposits/depos ... 9-0623.pdf
3. The figures for Canada can be found in the annual report of the Citizenship Commission - http://www.cic.gc.ca/english/resources/ ... t-2007.asp
4. The figures for Australia can be found in the Department of Immigration and Citizenship’s annual report for 2007-08 - http://www.immi.gov.au/about/reports/an ... utputs.pdf
Tom is quite right. beloved has grades. If you sound black African or Asian you might be on a lower grade than if you had been American, white African and on on. Apologies if anyone is offended but that is the Irish society for youtom4 wrote:Are you upset with me? That wasn't my intention.9jeirean wrote:I don't quite get the relevance of your point about accent. Not sure if you read the dialogue I posted in my preceeding post. It's was obvious she clearly understood my questions and she did not for once during our very brief conversation apear not to.
Are you saying having a Tipperrary accent is now part of the criteria for good clients service at INIS? 'cause if tha't the case I may borrow your expertise in that area to make future calls on my behalf
Ok, my point was that they may treat people differently depending on where they perceive them to be from (i.e. beloved), I have seen this personally on a number of occasions in different situations. I read your dialogue and I agree that you both appear to have understood each other perfectly, and that she was very rude. I am not claiming to be an expert at calling them, however they have never been that rude to me - hence my wondering why they are very rude to some and reasonably polite to others. Sideshowsue, for example, is a US citizen and very possibly has a US accent, she called the other day and even got told the date it was sent to the minister. Things weren't so "confidential" in that case. Tipp accent may well help, however I don't have one...yet. :wink:
I wrote out a long reply and then deleted it all( dont wanna get off topic), We all know the facts about this, its even been exposed on Prime Time( beloved that is, not the immigration service). Sad i know, but undeniably true!!!!!!!!!!!!crown wrote:Tom is quite right. beloved has grades. If you sound black African or Asian you might be on a lower grade than if you had been American, white African and on on. Apologies if anyone is offended but that is the Irish society for youtom4 wrote:Are you upset with me? That wasn't my intention.9jeirean wrote:I don't quite get the relevance of your point about accent. Not sure if you read the dialogue I posted in my preceeding post. It's was obvious she clearly understood my questions and she did not for once during our very brief conversation apear not to.
Are you saying having a Tipperrary accent is now part of the criteria for good clients service at INIS? 'cause if tha't the case I may borrow your expertise in that area to make future calls on my behalf
Ok, my point was that they may treat people differently depending on where they perceive them to be from (i.e. beloved), I have seen this personally on a number of occasions in different situations. I read your dialogue and I agree that you both appear to have understood each other perfectly, and that she was very rude. I am not claiming to be an expert at calling them, however they have never been that rude to me - hence my wondering why they are very rude to some and reasonably polite to others. Sideshowsue, for example, is a US citizen and very possibly has a US accent, she called the other day and even got told the date it was sent to the minister. Things weren't so "confidential" in that case. Tipp accent may well help, however I don't have one...yet.
Crown
9jeirean wrote:Anyone got through to the same RUDE![]()
lady I spoke with on the INIS "helpline" today:
Me: Can you pls tell me the updte re my application
Rude lady: I am afraid I dont have any info for you.
Me: Last time I checked, I was told you were waiting on outside agencies. Just like to know if things have moved on since then.
Rude Lady: (Raising her voice), No! No!! No!! we dont give out such confidential info ((I could hear her trying to cut me off)
Me: (Quickly interject before she cuts me off) So what can you tell me pls about where my aplication is at this stage
Rude lady: I am afraid we don't do that. They are very confidential information (Cuts me off!)
Well, so much for a "helpline"
sorry for what happened to you. try to take this easy. i have a question for you or any one who reads this. i tried calling today at 10.05 and 11 and 11 15, all the time the phone line was busy. whats the best time to ring and how long do i wait or any other tricks to get through. i really need to talk to them.
thanks in advance
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americanboy wrote:9jeirean wrote:Anyone got through to the same RUDE![]()
lady I spoke with on the INIS "helpline" today:
Me: Can you pls tell me the updte re my application
Rude lady: I am afraid I dont have any info for you.
Me: Last time I checked, I was told you were waiting on outside agencies. Just like to know if things have moved on since then.
Rude Lady: (Raising her voice), No! No!! No!! we dont give out such confidential info ((I could hear her trying to cut me off)
Me: (Quickly interject before she cuts me off) So what can you tell me pls about where my aplication is at this stage
Rude lady: I am afraid we don't do that. They are very confidential information (Cuts me off!)
Well, so much for a "helpline"
sorry for what happened to you. try to take this easy. i have a question for you or any one who reads this. i tried calling today at 10.05 and 11 and 11 15, all the time the phone line was busy. whats the best time to ring and how long do i wait or any other tricks to get through. i really need to talk to them.
thanks in advance
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I agreed that Ireland is a small country and it will have less resources to deal with immigration. Another point is, immigration is very new in the country so the government do not know how to deal with it.smalltime wrote:Ireland is a small country so they have smaller amount of applications as well a fraction of US,Canada,Australia,UK applications.
If they dont want to give out Passports easily to applicants they should tell them the truth.
It is a kind of torture. 23 months is not true, they should say 3 to 4 years processing... so applicants doesnt have to wait and wait in vain. 8 years of your life waiting is a lot of time isnt it?
Its just to slow. I think they have to do something about it.
or they just dont care or dont want people to stay here? I dont know...
I dont really understand whats their plan about us. maybe they have a certain quota.
IF population size is in any way relevant, then the following shows INIS up as being quite hopeless...9jeirean wrote:Not sure I completely agree with you that the "smallness" of Ireland justifies the current situation. I think a fair assessment would be the one that judges each country based on the proportionate amount of application per resources against the respective turn around time in each country.
See here for how each of the above countries fairs: http://www.immigrantcouncil.ie/press_detail.php?id=93
If we go by the above stat. Ireland is still performing woefully.
Quite right! NZ is also a small country, and look at the figures they achieve.9jeirean wrote:It's funny almost to a point of absurdity when people keep reciting the old mantra: "Ireland is a small country; immigration is new to Ireland, that's why the government is unable to solve the problem" I say bollocks!
I would advise you strongly not to do so as it would probably impact negatively on youre application. I know it will be difficult but hopefully youre application is in advanced stages and you will be able to get by till youre approval comes through.nettan wrote:I was made redundant 2 weeks ago after working for 7 years non-stop. I know i am entitled to claim my PRSI contribution but do not know if this would affect my application adversely. Please advise ..
A friend of mine applied Feb '08 and was asked for more docs about a month ago.smalltime wrote:Is there anyone here that recently got a letter asking for documents.
It says in the website processing early 2008
I got letter confirmation february 2008.
Just wondering if its accurate. (make believe)
give me some hope please.