Can this be true?

[karwan1]

Hi Guys,

13 weeks ago I had an appointment at the POE in Cyodon. I ve applied for my ILR to be transfered to my new passport. Now I am still waiting for a UKborder agency's responce, they got my passport, my ILR paper and still nothing happened, now my question is, is it true that I have to wait at least for 6 months? is this true? your replies are well apperciated. Thanks

[dimsav]

Why didn't you get your passport back at the same day when you had an appointment?
I thought that if someone is applying in person this would imply the same day decision/outcome...

[karwan1]

My surname in my new passport didn't match my ILR document name (embassy added an additional name to the new passport due to old data), the UKborder asked a letter from embassy confirming my new surname as it is writtin in the new passport,which I did and this was confirmed 13 weeks ago, but still waiting...and waiting (paid £515 by the way).

[dimsav]

Well, what to say?... Just another mad example of the premium service "quality" that UKBA provides. Perhaps, you should contact your caseworker if the confirmation letter contains any details. If not, I would suggest trying to call them up or making a written enquiry.
Other (general) options would be to contact Citizen Advice Bureau or your MP.

[karwan1]

The MP said ther is nothing to do right now just to wait, if there is any problem then he might interfere, but as you suggested I 'LL contact them directly , may be tomorrow.