My husband (albanian with ILR in the UK) went to the cypriot embassy in london yesterday to apply for a visa to visit cyprus on holiday for 1 week in july. He didnt take a copy of our marriage certificate or my passport as wasnt aware that he needed this information. He did however take bank statements, letters from work , travel insurance etc.
I booked the holiday and the flight has both our names on, whereas the hotel accomodation is in my name only as I booked it.
The staff were incredibly rude and unhelpful and were reluctant to handle the case as they did not have our marriage certifcate and his name wasnt on the accomadation. They also said that the £450 in my husbands bank account was not sufficient funds to cover the trip (bearing in mind the trip is half board and has been paid for).
They kept the application and passport, charged a fee, and said to return for collection in 5 days time.
Does anyone know if it sounds as though they will issue the visa based on this? Or will it have no visa stamp when we collect it? I emailed them earlier and they said if I bring my passport and marriage certificate they can refund the money but did not mention whether the visa would be issued?
Sorry for the essay, I hope someone can shed a bit of light in this as Im devestated that I may have to cancel the holiday

Thanks in advance x