I have finally lodged a compliant by email. I was on hold for more than 20 minutes and no one is picking up the phone. This is ridiculous, I hope that they respond to the email. Only hope now ....
EDIT: I finally got through after almost half an hour of waiting!! They have told me to wait as they are not ready to issue me a biometric letter, they said I can lodge a complaint if I want to. I don't know what to say, this is just ridiculous, what do they mean by they are not ready? Its already past their SLA time and they are still not ready?!! Can anyone suggest anything else I can do at this moment? Its really getting depressing now
I can only expect that the letter will come by next weekend now! I can expect the visa to come only in August!!
